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Sparsh BPO Services Interview Questions and Answers

Updated 17 Dec 2021

Sparsh BPO Services Interview Experiences

1 interview found

I applied via Recruitment Consultant and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About tariff plans

Interview Preparation Tips

Interview preparation tips for other job seekers - I improved my skills and confidence growth

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
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I was interviewed before Nov 2016.

Interview Questionnaire 

1 Question

  • Q1. Tell about yourself.
  • Ans. 

    I am a dedicated and experienced consultant with a strong background in problem-solving and client management.

    • Over 5 years of experience in consulting roles

    • Skilled in analyzing data and providing strategic recommendations

    • Excellent communication and interpersonal skills

    • Proven track record of successfully managing client relationships

    • Strong ability to work in fast-paced environments and meet deadlines

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: I wasn't thinking of joining there, Came along with a friend, so thought of giving it a try, Got my resume shortlisted and was asked to attend the second round.
Tips: Be bold. Want something?, ask them, You wont be disappointed. Try to be more energetic when you talk, make the interviewer smile, you'll get through !!!

Round: Test
Experience: You'll get connected to someone in USA, through a phone call, That person will interview you.
Tips: Try to be yourself, feel free, he/she is also a person like you , talk freely, but listen to what they're asking, response is yours , don't worry about your answer. Make them smile or try to make them think that it'd be fun to work with you.
Duration: 1 hour
Total Questions: 50

Round: HR Interview
Experience: Friendly people, They'll ask you something familiar, "tell about yourself". I told them about me , my passion and all those stuffs, Again left the place looking them smile.
Tips: When this question is asked, many will tell something different like what they want to be, Just tell them whatever you feel at that moment . Feel Nervous, just let them know, They ain't gonna think bad!!!.

Skills: Communication And Confidence

Interview Questionnaire 

3 Questions

  • Q1. What is autocorrelation?
  • Ans. 

    Autocorrelation is the correlation of a signal with a delayed copy of itself.

    • Autocorrelation is used to identify patterns in time series data.

    • It is a measure of how similar a signal is to a delayed version of itself.

    • Autocorrelation can be positive, negative, or zero.

    • It is commonly used in signal processing, finance, and econometrics.

    • Autocorrelation can be visualized using a correlogram.

  • Answered by AI
  • Q2. What is heteroscedasticity?
  • Ans. 

    Heteroscedasticity is a statistical term that refers to the unequal variance of a variable across different levels of another variable.

    • It is a violation of the assumption of homoscedasticity in regression analysis.

    • It can lead to biased and inefficient estimates of regression coefficients.

    • It can be detected through residual plots or statistical tests such as the Breusch-Pagan test.

    • Examples include income and expenditure...

  • Answered by AI
  • Q3. How do they affect your data analysis?
  • Ans. 

    Data analysis is affected by various factors that can influence the accuracy and reliability of the results.

    • Data quality: The accuracy, completeness, and consistency of the data can impact the analysis.

    • Data sources: The reliability and relevance of the data sources used for analysis can affect the outcomes.

    • Data preprocessing: The way data is cleaned, transformed, and prepared for analysis can impact the results.

    • Data in...

  • Answered by AI

Interview Preparation Tips

Round: Technical + HR Interview
Experience: Most of the questions was based on statistical modelling as the position they were hiring for was business analyst which requires statistical modelling and its business applications.
Tips: Always try to apply your statistical knowledge to the businesses around you. How you can improve that or apply it for better usage.

College Name: Institute of Management Technology

Interview Preparation Tips

Round: Test
Experience: Very easy questions. Practice R.S Agarwal aptitude and verbal books.
Duration matters. Solve the questions fast.Skip the questions if you think you don't know dont kill time on them.

In verbal most of the questions on subject verb agrement-wikipedia links are enough to practice on them.

It's easy just try to solve as many as u can and dont leave the questions unanswered,no negative marking.
Duration: 80 minutes
Total Questions: 120

Skill Tips: Talk in english. Be confident. smile in face.
Skills: c Language, Thinking ability, English fluency
College Name: K L University
Funny Moments: Im very bad in solving puzzles. The HR over there asking puzzles to every one.
It's my turn the 1st question he asked me was what are you bad at?
no 2nd thought I said solving puzzles...In that way he didnt ask me any puzzles. He checked my confidence, english fluency...e.t.c.

Interview Questionnaire 

3 Questions

  • Q1. Questions from hobbies etc mentioned in cv
  • Q2. Things i learned during my summer training
  • Ans. 

    During my summer training, I learned various programming languages, software development methodologies, and practical application of theoretical concepts.

    • Learned programming languages such as Java, Python, and SQL

    • Gained knowledge of software development methodologies like Agile and Waterfall

    • Applied theoretical concepts in real-world projects, enhancing problem-solving skills

  • Answered by AI
  • Q3. Questions from dbms,c,c++,java

Interview Preparation Tips

Round: Resume Shortlist
Experience: generally the questions were asked from the hobbies which i mentioned in the resume,so be honest
Tips: never over do things write what you are

Round: Test
Duration: 70 min minutes

General Tips: be positive never give up and take one step at a time
Skills: presence of mind, spoken skills specially english, body language
College Name: KIIT UNIVERSITY
Motivation: brand and working environment
Funny Moments: once u r placed every moment is happy and funny...

I was interviewed in Oct 2016.

Interview Questionnaire 

2 Questions

  • Q1. Question on specific language
  • Q2. Based on company

Interview Preparation Tips

Round: Test
Experience: There was 7 sections. And each section has a 60% sectional cutoff
Tips: Attempt questions which you know and you are confident about
Duration: 50 minutes
Total Questions: 70

Round: Story writing
Experience: Write a story based on picture
Tips: No grammatical errors must be there

Round: Technical Interview
Experience: 1 hour interview but based on technical and daily life
Tips: Be confident

Round: HR Interview
Experience: Just a simple round..bcoz u are almost selected
Tips: Be positive

Skills: Communication And Confidence

I was interviewed before May 2016.

Interview Questionnaire 

1 Question

  • Q1. Where do you see yourself in 5 years from now.
  • Ans. 

    In 5 years, I see myself as a senior software engineer leading a team of developers on innovative projects.

    • Continuing to enhance my technical skills through ongoing learning and certifications

    • Taking on more leadership responsibilities within the team

    • Contributing to the company's growth and success through my expertise

    • Mentoring junior team members to help them grow in their careers

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: It was just a basic aptitude test.
Tips: You need to speed up things.
Duration: 1 hour
Total Questions: 120

Round: Email Round
Experience: We just had to write and Email in 5 mins.
Tips: Check your grammar.

Round: Technical + HR Interview
Experience: Just checking the communication skills.
Tips: Just need to be confident.

Skills: Written Communication Skills
College Name: Global Institute of Technology

I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Ans. 

    I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.

    • Experienced in B2B sales and account management

    • Proven track record of meeting and exceeding sales targets

    • Strong communication and negotiation skills

    • Ability to build and maintain strong client relationships

    • Proficient in CRM software and sales analytics

  • Answered by AI
  • Q2. What do you mean by Customer serive
  • Ans. 

    Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, live chat, or in-pe...

  • Answered by AI
  • Q3. Tell me How to sales Our product
  • Ans. 

    To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.

    • Research and understand the target market

    • Identify the customer's pain points and needs

    • Highlight the unique features and benefits of our product

    • Provide excellent customer service and follow-up

    • Offer promotions or discounts to incentivize purchase

    • Use persuasive language and storytelling to create an emoti...

  • Answered by AI

Interview Preparation Tips

General Tips: I have no good feedback my experience is not good
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

I applied via Other and was interviewed in Nov 2017. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Brief Role on job and tools and technology I worked with day to day activity
  • Ans. 

    As a Senior Software Engineer, I worked with various tools and technologies to develop and maintain software applications.

    • Developed and maintained software applications using Java, Python, and C++ programming languages

    • Used Agile methodology for software development and collaborated with cross-functional teams

    • Worked with various tools such as Git, JIRA, Jenkins, and Docker for version control, issue tracking, continuous...

  • Answered by AI
  • Q2. In-depth technical interview which went around 40 min. since i had 8 years of experience
  • Q3. Fully technical
  • Q4. Salary discussion and Document verification.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Keywords that I put in of the technology, tools , experience.. (I guess )

General Tips: Just stay calm. Do not show fake experience, Speak genuinely, Answer to the point and explain if you have to add on more depending on your experience. Do not be over confident. Speak start to the eyes
Skills: Communication, Problem Solving, Analytical Skills, Leadership, Presentation Skills, Decision Making Skills
Duration: 1-3 Months

Interview Preparation Tips

Round: Resume Shortlist
Experience: The eligibility criteria was > 65% in academics.it was a pool campus drive in which nearly 5-6 college students participated in it

Round: Test
Duration: 1 hour

College Name: Institute of aeronautical engineering

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Sparsh BPO Services Interview Process

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Sparsh BPO Services Reviews and Ratings

based on 73 reviews

3.7/5

Rating in categories

3.9

Skill development

4.3

Work-life balance

4.0

Salary

3.6

Job security

3.9

Company culture

4.0

Promotions

4.0

Work satisfaction

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