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Sparsh BPO Services Interview Questions and Answers

Updated 17 Dec 2021

Sparsh BPO Services Interview Experiences

1 interview found

I applied via Recruitment Consultant and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About tariff plans

Interview Preparation Tips

Interview preparation tips for other job seekers - I improved my skills and confidence growth

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Q1. What would you do if you win 1billion dollar lottey?
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I applied via Referral and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Related to Accounts Payable, Rules and Principles of Accounts and about your previous job experiences if experienced

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Cool, Don't be nervous,Be confident

I applied via Naukri.com and was interviewed before Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Talk about any topic for atleast 3mins

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with any topic and talk confidently with out stoping.

I applied via Campus Placement and was interviewed before Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About my self and technical questions regarding current technologies like Java, C, C++ etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I appeared for an interview in Dec 2016.

Interview Questionnaire 

5 Questions

  • Q1. Number of 0s in 1 to 1000
  • Ans. 

    The number of 0s in 1 to 1000 is 192.

    • There are 1000 numbers from 1 to 1000.

    • Every 10 numbers have one 0 in the units place.

    • Every 100 numbers have ten 0s in the tens place.

    • Every 1000 numbers have one hundred 0s in the hundreds place.

    • Therefore, there are 1 + 10 + 100 + 81 = 192 0s in total.

  • Answered by AI
  • Q2. A simple question which can be converted to an easy linear equation. I don't remember the exact question though.
  • Q3. How to cut a cake in 8 equal parts
  • Ans. 

    Cut the cake in half, then cut each half in half again. Repeat once more to get 8 equal parts.

    • Use a long, sharp knife to make clean cuts.

    • Start by cutting the cake in half vertically.

    • Then cut each half in half horizontally.

    • Repeat the process once more to get 8 equal parts.

    • Use a cake divider or toothpicks to mark where to cut for even slices.

  • Answered by AI
  • Q4. HR questions based on resume
  • Q5. Why not core?
  • Ans. 

    Core is not the best fit for our current needs and goals.

    • Our current focus is on expanding our reach to new markets.

    • Core may not have the necessary features to support our growth plans.

    • We have evaluated multiple options and found a better fit for our requirements.

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Everyone with CGPA > 6.5 were shortlisted.

Round: Test
Experience: Questions were not too difficult. You just need practice to solve them within the time limit.
Tips: Solve level 1 of all the chapters of Arun Sharma's Quantitative Aptitude. Also, take part in the weekly tests organized by pariksha.co .
Duration: 1 hour
Total Questions: 45

Round: HR Interview
Experience: Standard HR questions and resume based questions.

College Name: IIT Kanpur

I appeared for an interview before Nov 2016.

Interview Questionnaire 

1 Question

  • Q1. Tell about yourself.
  • Ans. 

    I am a dedicated and experienced consultant with a strong background in problem-solving and client management.

    • Over 5 years of experience in consulting roles

    • Skilled in analyzing data and providing strategic recommendations

    • Excellent communication and interpersonal skills

    • Proven track record of successfully managing client relationships

    • Strong ability to work in fast-paced environments and meet deadlines

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: I wasn't thinking of joining there, Came along with a friend, so thought of giving it a try, Got my resume shortlisted and was asked to attend the second round.
Tips: Be bold. Want something?, ask them, You wont be disappointed. Try to be more energetic when you talk, make the interviewer smile, you'll get through !!!

Round: Test
Experience: You'll get connected to someone in USA, through a phone call, That person will interview you.
Tips: Try to be yourself, feel free, he/she is also a person like you , talk freely, but listen to what they're asking, response is yours , don't worry about your answer. Make them smile or try to make them think that it'd be fun to work with you.
Duration: 1 hour
Total Questions: 50

Round: HR Interview
Experience: Friendly people, They'll ask you something familiar, "tell about yourself". I told them about me , my passion and all those stuffs, Again left the place looking them smile.
Tips: When this question is asked, many will tell something different like what they want to be, Just tell them whatever you feel at that moment . Feel Nervous, just let them know, They ain't gonna think bad!!!.

Skills: Communication And Confidence

I applied via Campus Placement

Interview Preparation Tips

Round: Other Interview
Experience: Q1.Tell me about yourself.
Then I was asked about my past internship, PoRs
Then I was asked why I wanted to do a non core internship.
After that, I was asked a puzzle (Similar to a puzzle in the book "Heard on the Street".
Then I was asked a guesstimate question. It was: Estimate the amount of Surf (washing powder) used in India everyday.
It lasted for around half an hour. It was a telephonic round
Tips: Be thorough with your resume. They mainly asked resume based questions in this round.

Regarding puzzles and guesstimates, walk your interviewer through your answer.

General Tips: Be thorough with your resume.
Practice puzzles and guesstimates.
Practice a few cases.
Skills: Presentation Of Facts In Resume, Project And Internship, Guesstimate Skills, Case Solving Ability, Quantitative Aptitude
Duration: 2
College Name: IIT Madras

Interview Questionnaire 

13 Questions

  • Q1. Doors were numbered from 1-100 and first time I close all doors next I open doors with numbers that are multiples of 2 next I close doors numbered with multiples of 3 and so on upto 100th time. After the 1...
  • Ans. 

    After opening and closing doors with multiples of their numbers, which doors are open?

    • Doors with odd number factors will be open after 100th time

    • Doors with even number factors will be closed after 100th time

    • Example: Door 16 will be closed after 100th time as it has factors 2, 4, 8, 16

  • Answered by AI
  • Q2. If I have 333 digits to number pages of a book, How many pages can I number ?
  • Ans. 

    333 digits can number 166 pages of a book.

    • Each page number takes up 2 digits.

    • The first page is numbered 01.

    • The last page that can be numbered is 166.

    • The remaining 2 digits are used for the cover page or other information.

  • Answered by AI
  • Q3. Many questions were asked like why are you joining this company ?
  • Q4. What makes you stand out from the other candidates?
  • Q5. What is your friends opinion on you ?
  • Q6. If I have to sell a new phone to a customer that is very costly, how will you approach the customer?
  • Ans. 

    To approach a customer for selling a costly new phone, I would focus on highlighting the unique features, benefits, and value it offers.

    • Understand the customer's needs and preferences

    • Highlight the unique features and benefits of the phone

    • Emphasize the value and long-term benefits of investing in a high-quality phone

    • Offer flexible payment options or financing plans

    • Provide comparisons with other phones to showcase the su...

  • Answered by AI
  • Q7. If your Manager gives you a task that can't be done what will you do ? Will you say directly that it can't be done or Will you waste time even though you know that it can't be done
  • Ans. 

    I will communicate the challenges and suggest alternative solutions.

    • I will first analyze the task and identify the challenges.

    • I will communicate the challenges to my manager and suggest alternative solutions.

    • I will work with my manager to find a feasible solution.

    • I will not waste time on a task that cannot be completed.

    • For example, if the task requires a budget that is not available, I will suggest alternative ways to ...

  • Answered by AI
  • Q8. What are your future plans and how our organization helps you in achieving those?
  • Q9. Are you flexible to work in every type of work environment ?
  • Q10. What do you do in your leisure times ?
  • Q11. How can you fit in our work environment ?
  • Q12. Why EXL?
  • Q13. Job or MBA ?

Interview Preparation Tips

Round: Test
Experience: Questions are not difficult, Time management is very important. It was very well designed test our overall abilities and communication skills. Test was online conducted by cocubes. Out of 220+ students who attempted test, only 27 were selected to next round. I expected them to select some 70-80 after 1st round.
Tips: Questions carry 1/3rd negative marks. Don't try to answer questions in order, find out easy questions and solve them first, as I said earlier, Time management is very important. I attempted arithmetic reasoning first, English (Verbal ability) next and then mathematical ability.
Duration: 45 minutes
Total Questions: 40

Round: Interview
Experience: I focused more on my approach to solve the puzzle and that paid off. I didn't prepare for puzzles either so I tried to solve it in my own way and that might have impressed the interviewer. Some other questions like how many benches are there in this campus ? and If I wanted to start a Food center in the campus, How many customers can I expect etc questions were asked. These questions don't have any perfect answer but they see the way in which you attempt and explain it convincingly.
Tips: Be confident. If they ask anything, answer properly so If they ask questions like How many customers can I expect a day after starting a food court in your college, don't just give any random number, try to do some math and give a number so that you can explain why you gave that number .

Round: Interview
Experience: This Interview is one of the best Interview Experiences I had. I was Interviewed by one of the senior vice presidents of the company. I enjoyed answering it. I know my strengths and weaknesses and I was frank to state my weaknesses and explained how I will over come them in my work place and all. I was asked a lot of questions and some times the interviewer twisted questions to see If I'm answering sincerely or just giving fake answers to the questions. This interview went so well that I was sure of my selection after this round.



And Interestingly, of the 27 members that were selected to 1st round of Interviews, I was 10th one as names were written alphabet wise. But I was the first one to be called out for 2nd round Interview.
Tips: Be clear and Confident with your answers. Answer after thinking for a while, they won't expect instant answers. Remember what you have answered as they might ask the same question again and you might get caught answering differently ( This happens when you fake your experiences and answers). Be frank, Sincere. You know your strengths and try to state your strengths to them (They might not ask you to say your strengths, you have to include them in some answers). Think different and answer in a way that most others won't.

Round: Interview
Experience: As I was confident of my selection after 2nd round of Interview, I stuck to my plans and answered well. I think this round was just to see If I would Join the company or not.
Tips: Stick to what you have answered earlier, they might compel you to change your answers just to see If you are confident with your answers. Remember that Raju's Interview in 3 Idiots ? He will be asked to be more diplomatic but he rejects that Idea .. My Interview was also similar.

Skill Tips: Answers which you read in internet are not your experiences, so they aren't to be copied. Assess yourself and your answers have to reflect your experiences. I didn't prepare anything for Campus placements as I was confident of my skills. I took time in analyzing myself and the way in which I have to project myself in Interviews. I didn't prepare for GD's and PI's .
Skills: Analytic abilities, Convincing skills, Communication skills, My approach to problems, My attitude
College Name: NIT SURAT

Interview Preparation Tips

Round: Test
Experience: Very easy questions. Practice R.S Agarwal aptitude and verbal books.
Duration matters. Solve the questions fast.Skip the questions if you think you don't know dont kill time on them.

In verbal most of the questions on subject verb agrement-wikipedia links are enough to practice on them.

It's easy just try to solve as many as u can and dont leave the questions unanswered,no negative marking.
Duration: 80 minutes
Total Questions: 120

Skill Tips: Talk in english. Be confident. smile in face.
Skills: c Language, Thinking ability, English fluency
College Name: K L University
Funny Moments: Im very bad in solving puzzles. The HR over there asking puzzles to every one.
It's my turn the 1st question he asked me was what are you bad at?
no 2nd thought I said solving puzzles...In that way he didnt ask me any puzzles. He checked my confidence, english fluency...e.t.c.

Interview Questionnaire 

3 Questions

  • Q1. Questions from hobbies etc mentioned in cv
  • Q2. Things i learned during my summer training
  • Ans. 

    During my summer training, I learned various programming languages, software development methodologies, and practical application of theoretical concepts.

    • Learned programming languages such as Java, Python, and SQL

    • Gained knowledge of software development methodologies like Agile and Waterfall

    • Applied theoretical concepts in real-world projects, enhancing problem-solving skills

  • Answered by AI
  • Q3. Questions from dbms,c,c++,java

Interview Preparation Tips

Round: Resume Shortlist
Experience: generally the questions were asked from the hobbies which i mentioned in the resume,so be honest
Tips: never over do things write what you are

Round: Test
Duration: 70 min minutes

General Tips: be positive never give up and take one step at a time
Skills: presence of mind, spoken skills specially english, body language
College Name: KIIT UNIVERSITY
Motivation: brand and working environment
Funny Moments: once u r placed every moment is happy and funny...

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Sparsh BPO Services Interview Process

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Sparsh BPO Services Reviews and Ratings

based on 75 reviews

3.7/5

Rating in categories

3.9

Skill development

4.3

Work-life balance

4.0

Salary

3.6

Job security

3.9

Company culture

4.0

Promotions

4.0

Work satisfaction

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