SPAR Hypermarkets Head Cashier Interview Questions and Answers

Q1. What is retail ?
Ans. 
Retail is the process of selling goods or services directly to consumers through various channels such as brick-and-mortar stores, online platforms, or mobile apps.
• Retail involves the sale of products or services to consumers for personal or household use.

• It includes activities such as merchandising, marketing, customer service, and inventory management.

• Retail can take place in physical stores, online stores, pop-up sh...read more
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Q2. How much payment mathad in retail
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Payment math in retail involves calculating totals, applying discounts, handling cash, and processing transactions.
• Calculate totals by adding up the prices of items purchased

• Apply discounts by subtracting the discount amount from the total

• Handle cash by counting and giving change accurately

• Process transactions by entering payment information and completing the sale

• Use a cash register or POS system to track payments and
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Q1. Petty cash and team management
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Banking and cash management card management

Q1. Na petty cash card settlement
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Work experience and

Knowledge for work and team management

Q1. What are the types of payment
Ans. 
There are various types of payment methods available such as cash, credit/debit cards, online payments, mobile payments, and checks.
• Cash

• Credit/debit cards

• Online payments

• Mobile payments

• Checks
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Q2. What will you do if a customer's card payment is deducted and the payment slip does not come out?
Ans. 
I will check the payment status and assist the customer in getting the payment slip.
• Check the payment status on the system.

• If the payment is deducted, inform the customer and ask if they want to proceed with the transaction or cancel it.

• If the customer wants to proceed, assist them in getting the payment slip by contacting the relevant department or printing it from the system.

• If the payment is not deducted, ask the cu...read more
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Q1. Mostly talk about KRA & KPI
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Q2. How to control your shrinkage
Ans. 
Shrinkage can be controlled by implementing strict inventory management procedures and conducting regular audits.
• Implementing strict inventory management procedures to track all incoming and outgoing products

• Conducting regular audits to identify any discrepancies or potential theft

• Training employees on proper procedures for handling cash and merchandise

• Installing security measures such as surveillance cameras and secur...read more
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Q3. How to handle your team
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Q4. How to increase your kpi
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Increasing KPIs can be achieved by setting clear goals, providing training, monitoring performance, and offering incentives.
• Set clear and achievable goals for the team

• Provide regular training and development opportunities

• Monitor performance regularly and provide feedback

• Offer incentives or rewards for meeting or exceeding KPI targets
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Q5. How will stop your staff attri
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Q1. Cashier and floor management
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Q2. Department manager cashier customer service team leader
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Q3. Boh c&a professional service kpi
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Q4. Operations team kpi billing floors vm
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Q5. Vm setup teal lead back office
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Q6. Staff management skills services kra
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Q7. Operations DM work store Buddy's all work
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Q8. Floor setup store management operation
Ans. 
Floor setup involves organizing merchandise and displays to optimize store layout and customer experience.
• Assess store layout and traffic flow to determine optimal placement of merchandise and displays

• Ensure merchandise is properly stocked and displayed to maximize visibility and appeal

• Regularly update displays and signage to highlight promotions and new products

• Collaborate with other departments, such as marketing and...read more
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Q9. Customers Entry services
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Customer entry services refer to the process of welcoming and assisting customers as they enter a store or establishment.
• Head Cashier should ensure that there is always someone available to greet customers at the entrance.

• They should train staff on how to provide excellent customer service from the moment they enter the store.

• Examples of customer entry services include providing shopping carts or baskets, offering assi...read more
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1 currently work organizations information
2 previous post experience

Q1. 1 Salary discussions 2 Time 3 facilities
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Q2. Incentives planing Work experience
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Some time we have faced, same situation that time how we can perform and satisfied to customers. This are most important

Q1. Software related queries
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Q2. How to ferm new software,in this organization
Ans. 
To implement new software, we need to follow a structured process that includes planning, testing, and training.
• Identify the need for new software and its requirements

• Research and evaluate different software options

• Plan the implementation process, including timelines and resources

• Test the software thoroughly before deployment

• Train employees on how to use the new software

• Monitor and evaluate the software's performance r
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Q1. Why should I hire you
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Q2. About yourself my Knowledge
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Q1. How are you Shubham?
Ans. 
I'm doing well, thank you for asking.
• I'm feeling good today.

• I'm excited to be here for the interview.

• Thank you for asking, I appreciate it.
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Q1. Hi shubham how are you tell me about yourself
Ans. Hello sir my name is shubham kumar sahu. My mother, father, sister and brother live in my family. I have completed my studies from Korba. I am post graduation complete in studies. Sir m.a. Completed and I have 3 years experience in retail sector.
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Q2. Ok Shubham which company do you have 3 years experience?Which departments did they see there?
Ans. Sir I was in future group I used to handle the stock department and commercial department of Hut.
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Q3. Ok Shubham, what was your CTC there?
Ans. Sir there my ctc was 195000.In hand me 14300.Apart from this, there was an incentive of 1000 to 1200 rupees, sir!
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Q4. Ok shubham, your experience is good.
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Q5. How much do you want to explain here also?
Ans. Sir, I need these hands around 19 thousand.
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Q6. Shubham will not be able to give this much, but can give up to 17000 in hand. Tell me if you do.
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Q7. Shubham is free, within 1 week your offer letter will come.
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