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Sony
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I satisfy the customer by understanding their needs, providing excellent service, and building strong relationships.
Listen actively to the customer's needs and concerns
Offer personalized solutions and recommendations
Provide prompt and efficient service
Follow up to ensure customer satisfaction
Build trust and rapport through effective communication
Handle complaints and resolve issues promptly
Exceed customer expectations
To manage my team in one direction as a Team Leader, I would focus on clear communication, setting goals, providing support, and fostering a positive team culture.
Communicate clearly and regularly with team members to ensure everyone is on the same page
Set specific and achievable goals for the team to work towards
Provide support and guidance to team members to help them succeed
Foster a positive team culture by promotin...
I would remain calm and empathetic, actively listen to the customer's concerns, apologize if necessary, and find a solution to address their issue.
Stay calm and composed
Listen attentively to the customer's concerns
Empathize with the customer's emotions
Apologize sincerely if appropriate
Offer a solution or alternative to resolve the issue
Ensure customer satisfaction and follow-up if needed
Seeking new challenges and growth opportunities
Looking for a new challenge and opportunity for growth
Desire for a change in industry or company culture
Seeking better work-life balance
Relocation to a new city or country
Company downsizing or restructuring
Conflict with management or colleagues
I am impressed by your company's innovative products and strong reputation in the industry.
I admire the company's commitment to quality and customer satisfaction.
I believe in the company's mission and values.
I am excited about the opportunity to contribute to a successful and growing organization.
Top trending discussions
It was based on a resume mostly theory questions.
Basic system desing question and 2 coading questions.
useEffect is a hook in React that allows you to perform side effects in function components.
useEffect is used to perform side effects in function components.
It runs after every render by default.
You can specify dependencies to control when the effect runs.
Common use cases include data fetching, subscriptions, and DOM manipulation.
Redux is a predictable state container for JavaScript apps.
Redux is a state management tool commonly used with React.
It helps manage the state of an application in a predictable way.
Redux stores the entire state of the application in a single immutable object.
Actions are dispatched to update the state, and reducers specify how the state changes in response to actions.
posted on 22 Sep 2023
I applied via Apna Jobs and was interviewed in Aug 2023. There was 1 interview round.
I applied via Referral and was interviewed in Jun 2023. There were 5 interview rounds.
I applied via Naukri.com and was interviewed in Jan 2024. There were 2 interview rounds.
Java python c++ agile
I applied via Approached by Company and was interviewed before Nov 2021. There were 2 interview rounds.
Accrual accounting is a method of accounting where revenues and expenses are recorded when they are earned or incurred, regardless of when cash is exchanged.
Revenue is recognized when it is earned, not necessarily when cash is received
Expenses are recorded when they are incurred, not necessarily when they are paid
Accrual accounting provides a more accurate picture of a company's financial position and performance over ...
Prepayment is an advance payment made for goods or services before they are received or delivered.
Prepayment is recorded as an asset on the balance sheet until the goods or services are received or delivered.
Once the goods or services are received or delivered, the prepayment is then recognized as an expense on the income statement.
Examples of prepayments include rent paid in advance, insurance premiums, and subscripti
posted on 21 Aug 2023
I was interviewed before Aug 2022.
I have experience in creating and implementing various marketing activities to promote products and increase brand awareness.
Developed and executed marketing campaigns to target specific customer segments
Utilized social media platforms to engage with customers and promote products
Collaborated with advertising agencies to create print and digital advertisements
Organized promotional events and product launches to generat...
I have successfully handled dealer meets by planning and executing engaging and informative events.
Develop a clear agenda for the dealer meet to ensure all important topics are covered
Coordinate with various departments to arrange presentations, demos, and activities
Ensure all logistics such as venue, catering, and materials are organized and on schedule
Collect feedback from dealers to continuously improve future event...
I applied via Indeed and was interviewed in Jun 2022. There were 2 interview rounds.
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