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Sony
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I satisfy the customer by understanding their needs, providing excellent service, and building strong relationships.
Listen actively to the customer's needs and concerns
Offer personalized solutions and recommendations
Provide prompt and efficient service
Follow up to ensure customer satisfaction
Build trust and rapport through effective communication
Handle complaints and resolve issues promptly
Exceed customer expectations
I would remain calm and empathetic, actively listen to the customer's concerns, apologize if necessary, and find a solution to address their issue.
Stay calm and composed
Listen attentively to the customer's concerns
Empathize with the customer's emotions
Apologize sincerely if appropriate
Offer a solution or alternative to resolve the issue
Ensure customer satisfaction and follow-up if needed
Top trending discussions
I applied via Walk-in and was interviewed in Sep 2023. There were 3 interview rounds.
Applincess is a fictional brand that specializes in innovative kitchen gadgets and appliances.
Applincess products are known for their sleek design and user-friendly features
They offer a wide range of products such as smart blenders, air fryers, and coffee makers
Customers rave about the quality and performance of Applincess products
Asking about products related questions
I applied via Referral and was interviewed before Apr 2022. There were 2 interview rounds.
I applied via Approached by Company and was interviewed in Apr 2022. There were 2 interview rounds.
I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.
RAM and ROM are types of computer memory, while WIFI and HOTSPOT are wireless communication technologies.
RAM stands for Random Access Memory and is a volatile memory used for temporary storage of data.
ROM stands for Read-Only Memory and is a non-volatile memory used for permanent storage of data.
WIFI stands for Wireless Fidelity and is a wireless communication technology that allows devices to connect to the internet o...
A processor is a computer component that performs calculations and controls the flow of data. The best processor depends on the intended use.
Processors are the brain of a computer, responsible for executing instructions and managing data.
The best processor for gaming is currently the Intel Core i9-11900K.
For general use, the AMD Ryzen 9 5900X is a top-performing processor.
Processors are typically measured by clock spee...
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