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Sony Sales Executive/Officer Interview Questions and Answers

Updated 31 Mar 2018

Sony Sales Executive/Officer Interview Experiences

1 interview found

Interview Questionnaire 

5 Questions

  • Q1. How you satisfy the customer
  • Ans. 

    I satisfy the customer by understanding their needs, providing excellent service, and building strong relationships.

    • Listen actively to the customer's needs and concerns

    • Offer personalized solutions and recommendations

    • Provide prompt and efficient service

    • Follow up to ensure customer satisfaction

    • Build trust and rapport through effective communication

    • Handle complaints and resolve issues promptly

    • Exceed customer expectations

  • Answered by AI
  • Q2. If you are a Team Leader then how you will manage your team in one direction
  • Q3. If customer will be angry to you then what will you do
  • Ans. 

    I would remain calm and empathetic, actively listen to the customer's concerns, apologize if necessary, and find a solution to address their issue.

    • Stay calm and composed

    • Listen attentively to the customer's concerns

    • Empathize with the customer's emotions

    • Apologize sincerely if appropriate

    • Offer a solution or alternative to resolve the issue

    • Ensure customer satisfaction and follow-up if needed

  • Answered by AI
  • Q4. Why you left the previously job
  • Q5. Why you want to joined our company

Interview Preparation Tips

Round: Test
Experience: No of Questions

Round: Group Discussion
Experience: Experience

Round: Resume Shortlist
Experience: About Democracy

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Privious company...?
  • Q2. Salary package...?
Interview experience
2
Poor
Difficulty level
-
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. What do you about applincess
  • Ans. 

    Applincess is a fictional brand that specializes in innovative kitchen gadgets and appliances.

    • Applincess products are known for their sleek design and user-friendly features

    • They offer a wide range of products such as smart blenders, air fryers, and coffee makers

    • Customers rave about the quality and performance of Applincess products

  • Answered by AI
Round 3 - Group Discussion 

Asking about products related questions

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About yourself product knowledge experience education achievements
Round 2 - One-on-one 

(2 Questions)

  • Q1. Job location travelling flexibility
  • Q2. Travelling flexibility

Interview Preparation Tips

Topics to prepare for LG Electronics Brand Promoter interview:
  • Strong Interpersonal Skills
Interview preparation tips for other job seekers - Give your best

I applied via Approached by Company and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Experience about old company
  • Q2. Technical knowledge.. laptop knowledge test

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have experience with technical knowledge....so you can do it

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Diff. B/w RAM & ROM, WIFI & HOTSPOT
  • Ans. 

    RAM and ROM are types of computer memory, while WIFI and HOTSPOT are wireless communication technologies.

    • RAM stands for Random Access Memory and is a volatile memory used for temporary storage of data.

    • ROM stands for Read-Only Memory and is a non-volatile memory used for permanent storage of data.

    • WIFI stands for Wireless Fidelity and is a wireless communication technology that allows devices to connect to the internet o...

  • Answered by AI
  • Q2. What is Processor and which Processor is best?
  • Ans. 

    A processor is a computer component that performs calculations and controls the flow of data. The best processor depends on the intended use.

    • Processors are the brain of a computer, responsible for executing instructions and managing data.

    • The best processor for gaming is currently the Intel Core i9-11900K.

    • For general use, the AMD Ryzen 9 5900X is a top-performing processor.

    • Processors are typically measured by clock spee...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just read everything about the Smartphone

Skills evaluated in this interview

Sony Interview FAQs

What are the top questions asked in Sony Sales Executive/Officer interview?

Some of the top questions asked at the Sony Sales Executive/Officer interview -

  1. If customer will be angry to you then what will you...read more
  2. How you satisfy the custom...read more

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