Smarter BIZ Technologies Customer Care Executive Interview Questions and Answers

Q1. What is a favorite programming language and why?
Ans. 
Python is my favorite programming language due to its simplicity, versatility, and strong community support.
• Easy to learn: Python's syntax is clear and concise, making it accessible for beginners. Example: 'print("Hello, World!")'.

• Versatile: Used in web development, data analysis, artificial intelligence, and more. Example: Django for web apps.

• Strong libraries: Rich ecosystem with libraries like NumPy for numerical com...read more
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Q2. How do you handle code reviews and feedback?
Ans. 
I approach code reviews as collaborative opportunities for improvement, valuing feedback for personal and team growth.
• I actively seek feedback from peers to enhance code quality and maintainability.

• I provide constructive feedback, focusing on code clarity and best practices, like suggesting clearer variable names.

• I view code reviews as learning experiences, often discussing alternative solutions or design patterns.

• I en...read more
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Q1. Make a div, so when you hover on it a timer should start.
Ans. 
Create a div that starts a timer when hovered over
• Create a div element in HTML

• Use CSS to style the div

• Add JavaScript event listeners for hover

• Start a timer using JavaScript when hover event is triggered
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Q1. Build an OTP component
Ans. 
Build a secure OTP component for authentication purposes.
• Generate random one-time passwords using a secure algorithm

• Implement time-based expiration for OTPs

• Provide a way for users to input and verify OTPs

• Store OTPs securely to prevent unauthorized access

• Consider using multi-factor authentication for added security
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Q1. Describe your process for writing unit tests.
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Q2. How do you handle tight deadlines while maintaining code quality?
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Q1. Can you walk me through the complex software project you have worked on recently?
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Q2. How do you design systems for scalability and resilience?
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Q1. What is the difference between a process and a Thread?
Ans. 
Processes are independent execution units with their own memory, while threads are lightweight and share memory within a process.
• A process is an independent program in execution, while a thread is a smaller unit of a process.

• Processes have their own memory space; threads share the same memory space of their parent process.

• Creating a process is more resource-intensive than creating a thread.

• Example: A web browser (proce...read more
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Q2. What does rest stands?
Ans. 
REST stands for Representational State Transfer, a software architectural style for designing networked applications.
• REST is based on stateless communication between client and server.

• It uses standard HTTP methods like GET, POST, PUT, DELETE.

• Resources are identified by URIs (Uniform Resource Identifiers).

• Data is typically exchanged in formats like JSON or XML.

• RESTful APIs are widely used in web services for their simpl...read more
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There will be 3 coding questions. They are of medium and hard level.

Q1. Sort array consisting 0's 1's and 2's without inbuilt functions
Ans. 
Sort an array of 0's, 1's, and 2's without using inbuilt functions.
• Use three pointers to keep track of the last index of 0's, 1's, and 2's

• Iterate through the array and swap elements based on their value

• Continue until all elements are sorted
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Q1. Os cn related questions
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Q1. Java questions and general hr questions
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Q1. Introduction and technical questions.
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Q2. What is the use of JAVA API?
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Q3. Questions are picked from Leetcode.
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The duration of the test is one hour and four coding questions are asked.