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Engaged Employer

Smarter BIZ Technologies

3.2
based on 121 Reviews

Working at Smarter BIZ Technologies

Company Summary

SmarterBiz provides Next Gen CX Platform On Cloud. Enterprises can now seamlessly manage Customer Experience along with end-to-end agent life cycle.

Overall Rating

3.2/5
based on 121 reviews
highly rated categories
14% below
industry average
highly rated categories
Critically rated for

Promotions, Job security, Salary

Work Policy
Monday to Saturday
Monday to Saturday
44% employees reported
Flexible timing
Flexible timing
54% employees reported
No travel
No travel
86% employees reported
Day shift
Day shift
87% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
10 employees reported
Health insurance
Health insurance
4 employees reported
Professional degree assistance
Professional degree assistance
1 employee reported
Cafeteria
Cafeteria
1 employee reported
View detailed benefits

About Smarter BIZ Technologies

Founded in2014 (11 yrs old)
India Employee Count51-200
Global Employee Count51-200
India HeadquartersBangalore/Bengaluru, Karnataka, India
Office Locations
--
Websitesmarterbiz.ai
Primary Industry
Other Industries
With SmarterBiz, your contact centre is truly flexible, scalable and agile. Your customer experience makes a marked difference in the quality of call handling and resolutions besides dealing with extreme shifts and sudden demand bursts in a matter of hours. How do we do that? Our USP is a combination of a robust technology platform & a network of "work from home" Gig agents - pre-trained, ready to deploy and on-demand.Unlike the inefficiencies of a traditional call centre, SmarterBiz' agents are on-demand, hence there is no redundant capacity but an arsenal for scalability. Payment on performance drive the agents to perform on every single call, making them more efficient and effective. A pre-board vetting process ensure the agents profiled max on "common sense" and "emotional quotient" leading to delightful customer experiences, every single time.And that’s why, some of India’s leading unicorns love us!

Smarter BIZ Technologies Ratings

based on 121 reviews

Overall Rating

3.2/5
How AmbitionBox ratings work?
5
39
4
21
3
11
2
8
1
42

Category Ratings

3.0

Skill development

3.0

Work satisfaction

2.9

Company culture

2.9

Work-life balance

2.8

Salary

2.6

Job security

2.6

Promotions

Smarter BIZ Technologies is rated 3.2 out of 5 stars on AmbitionBox, based on 121 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more

Smarter BIZ Technologies Reviews

Top mentions in Smarter BIZ Technologies Reviews

+ 5 more

Compare Smarter BIZ Technologies with Similar Companies

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Overall Rating
3.2/5
based on 121 reviews
4.1/5
based on 111 reviews
4.5/5
based on 126 reviews
4.1/5
based on 153 reviews
Highly Rated for
No highly rated category
Work-life balance
Skill development
Job security
Skill development
Salary
Job security
Skill development
Work-life balance
Company culture
Critically Rated for
Job security
Promotions
Salary
No critically rated category
No critically rated category
No critically rated category
Primary Work Policy
-
Work from office
90% employees reported
Work from office
93% employees reported
Permanent work from home
70% employees reported
Rating by Women Employees
3.0
Average
rated by 55 women
4.4
Good
rated by 9 women
4.3
Good
rated by 27 women
4.4
Good
rated by 40 women
Rating by Men Employees
3.2
Average
rated by 44 men
4.1
Good
rated by 100 men
4.5
Good
rated by 55 men
4.1
Good
rated by 106 men
Job security
2.6
Poor
3.9
Good
4.5
Good
3.9
Good
View more

Smarter BIZ Technologies Salaries

Smarter BIZ Technologies salaries have received with an average score of 2.8 out of 5 by 121 employees.

Customer Care Executive

(17 salaries)
Unlock
₹1.2 L/yr - ₹4.3 L/yr

Customer Support Executive

(9 salaries)
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₹1.4 L/yr - ₹3 L/yr

Team Lead

(8 salaries)
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₹2.9 L/yr - ₹4 L/yr

Project Manager

(7 salaries)
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₹5.8 L/yr - ₹12 L/yr

Customer Care Consultant

(6 salaries)
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₹1.3 L/yr - ₹2 L/yr

Senior Software Engineer

(6 salaries)
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₹6.4 L/yr - ₹20 L/yr

Network Engineer

(5 salaries)
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₹2.1 L/yr - ₹2.5 L/yr

Quality Analyst

(5 salaries)
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₹3 L/yr - ₹3.3 L/yr

Agent

(5 salaries)
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₹1 L/yr - ₹1.5 L/yr

Customer Support Associate

(5 salaries)
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₹1.6 L/yr - ₹3 L/yr

Smarter BIZ Technologies Interview Questions

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Smarter BIZ Technologies FAQs

When was Smarter BIZ Technologies founded?
Smarter BIZ Technologies was founded in 2014. The company has been operating for 11 years primarily in the IT Services & Consulting sector.
Where is the Smarter BIZ Technologies headquarters located?
Smarter BIZ Technologies is headquartered in Bangalore/Bengaluru, Karnataka.
How many employees does Smarter BIZ Technologies have in India?
Smarter BIZ Technologies currently has more than 100+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Smarter BIZ Technologies based on the number of reviews submitted on AmbitionBox.
Does Smarter BIZ Technologies have good work-life balance?
Smarter BIZ Technologies has a work-life balance rating of 2.9 out of 5 based on 100+ employee reviews on AmbitionBox. 50% employees rated Smarter BIZ Technologies 3 or below for work-life balance. This rating reflects a negative sentiment among employees for work-life balance. We encourage you to read Smarter BIZ Technologies work-life balance reviews for more details
Is Smarter BIZ Technologies good for career growth?
Career growth at Smarter BIZ Technologies is rated as poor, with a promotions and appraisal rating of 2.6. 50% employees rated Smarter BIZ Technologies 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Smarter BIZ Technologies reviews for more detailed insights.
What are the cons of working in Smarter BIZ Technologies?
Working at Smarter BIZ Technologies does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, job security and salary & benefits, based on 100+ employee reviews on AmbitionBox.
Smarter BIZ Technologies Overview
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