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Engaged Employer
Smarter BIZ Technologies
3.2
based on 121 Reviews
Company Overview
Company Locations
Working at Smarter BIZ Technologies
Company Summary
SmarterBiz provides Next Gen CX Platform On Cloud. Enterprises can now seamlessly manage Customer Experience along with end-to-end agent life cycle.
Overall Rating
3.2/5
based on 121 reviews
14% below
industry average
Critically rated for
Promotions, Job security, Salary
Work Policy
Monday to Saturday
44% employees reported
Flexible timing
54% employees reported
No travel
86% employees reported
Day shift
87% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
10 employees reported
Health insurance
4 employees reported
Professional degree assistance
1 employee reported
Cafeteria
1 employee reported
View detailed benefits
About Smarter BIZ Technologies
Founded in2014 (11 yrs old)
India Employee Count51-200
Global Employee Count51-200
India HeadquartersBangalore/Bengaluru, Karnataka, India
Office Locations
--
Websitesmarterbiz.ai
Primary Industry
Other Industries
With SmarterBiz, your contact centre is truly flexible, scalable and agile. Your customer experience makes a marked difference in the quality of call handling and resolutions besides dealing with extreme shifts and sudden demand bursts in a matter of hours. How do we do that? Our USP is a combination of a robust technology platform & a network of "work from home" Gig agents - pre-trained, ready to deploy and on-demand.Unlike the inefficiencies of a traditional call centre, SmarterBiz' agents are on-demand, hence there is no redundant capacity but an arsenal for scalability. Payment on performance drive the agents to perform on every single call, making them more efficient and effective. A pre-board vetting process ensure the agents profiled max on "common sense" and "emotional quotient" leading to delightful customer experiences, every single time.And that’s why, some of India’s leading unicorns love us!
Smarter BIZ Technologies Ratings
based on 121 reviews
Overall Rating
3.2/5
How AmbitionBox ratings work?
5
39
4
21
3
11
2
8
1
42
Category Ratings
3.0
Skill development
3.0
Work satisfaction
2.9
Company culture
2.9
Work-life balance
2.8
Salary
2.6
Job security
2.6
Promotions
Smarter BIZ Technologies is rated 3.2 out of 5 stars on AmbitionBox, based on 121 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Smarter BIZ Technologies Reviews
Top mentions in Smarter BIZ Technologies Reviews
+ 5 more
Compare Smarter BIZ Technologies with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.2/5 based on 121 reviews | 4.1/5 based on 113 reviews | 4.5/5 based on 127 reviews | 4.1/5 based on 155 reviews |
Highly Rated for | No highly rated category | Skill development Work-life balance Job security | Skill development Salary Job security | Skill development Work-life balance Company culture |
Critically Rated for | Job security Promotions Salary | No critically rated category | No critically rated category | No critically rated category |
Primary Work Policy | - | Work from office 86% employees reported | Work from office 93% employees reported | Permanent work from home 69% employees reported |
Rating by Women Employees | 3.0 Average rated by 55 women | 4.5 Good rated by 10 women | 4.3 Good rated by 27 women | 4.4 Good rated by 40 women |
Rating by Men Employees | 3.2 Average rated by 44 men | 4.1 Good rated by 101 men | 4.5 Good rated by 56 men | 4.1 Good rated by 108 men |
Job security | 2.6 Poor | 3.9 Good | 4.5 Good | 3.9 Good |
View more
Smarter BIZ Technologies Salaries
Smarter BIZ Technologies salaries have received with an average score of 2.8 out of 5 by 121 employees.
Customer Care Executive
(17 salaries)
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₹1.2 L/yr - ₹4.3 L/yr
Customer Support Executive
(9 salaries)
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₹1.4 L/yr - ₹3 L/yr
Team Lead
(8 salaries)
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₹2.9 L/yr - ₹4 L/yr
Project Manager
(7 salaries)
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₹5.8 L/yr - ₹12 L/yr
Customer Care Consultant
(6 salaries)
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₹1.3 L/yr - ₹2 L/yr
Senior Software Engineer
(6 salaries)
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₹6.4 L/yr - ₹20 L/yr
Network Engineer
(5 salaries)
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₹2.1 L/yr - ₹2.5 L/yr
Quality Analyst
(5 salaries)
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₹3 L/yr - ₹3.3 L/yr
Agent
(5 salaries)
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₹1 L/yr - ₹1.5 L/yr
Customer Support Associate
(5 salaries)
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₹1.6 L/yr - ₹3 L/yr
Smarter BIZ Technologies Interview Questions
Interview questions by designation
Top Smarter BIZ Technologies interview questions and answers
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Smarter BIZ Technologies FAQs
When was Smarter BIZ Technologies founded?
Smarter BIZ Technologies was founded in 2014. The company has been operating for 11 years primarily in the IT Services & Consulting sector.
Where is the Smarter BIZ Technologies headquarters located?
Smarter BIZ Technologies is headquartered in Bangalore/Bengaluru, Karnataka.
How many employees does Smarter BIZ Technologies have in India?
Smarter BIZ Technologies currently has more than 100+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Smarter BIZ Technologies based on the number of reviews submitted on AmbitionBox.
Does Smarter BIZ Technologies have good work-life balance?
Smarter BIZ Technologies has a work-life balance rating of 2.9 out of 5 based on 100+ employee reviews on AmbitionBox. 50% employees rated Smarter BIZ Technologies 3 or below for work-life balance. This rating reflects a negative sentiment among employees for work-life balance. We encourage you to read Smarter BIZ Technologies work-life balance reviews for more details
Is Smarter BIZ Technologies good for career growth?
Career growth at Smarter BIZ Technologies is rated as poor, with a promotions and appraisal rating of 2.6. 50% employees rated Smarter BIZ Technologies 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Smarter BIZ Technologies reviews for more detailed insights.
What are the cons of working in Smarter BIZ Technologies?
Working at Smarter BIZ Technologies does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, job security and salary & benefits, based on 100+ employee reviews on AmbitionBox.
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