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Engaged Employer

Smarter BIZ Technologies

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3.2

based on 121 Reviews

Smarter BIZ Technologies Mumbai

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Smarter BIZ Technologies Mumbai Ratings

based on 3 reviews

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Overall Rating

2.6/5

Category Ratings

3.2

Skill development

2.6

Job security

2.6

Salary

2.6

Work-life balance

2.2

Company culture

2.2

Promotions

2.2

Work satisfaction

Smarter BIZ Technologies Mumbai Reviews

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Customer Service Agent in Mumbai

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Feb 2022

Likes

What I like is absolutely nothing.

Dislikes

I was working in a flipkart process, first thing they absolutely do not value their employees they treat them like heard of sheep, just for saying 8 hours shift is there but every day there is useless training form useless trainers ( they do have 1-2 good trainers) rest all are useless and training time does not get counted in your shift which means every day agents have to work for 12 hours for 12k every days there is meeting and feedback session that time too does not get counted. their feedback session are very brutal auditor who gives feedback their only purpose is to humiliate agents, may be auditor get sadistic pleasure in humiliating poor agents they do not believes in constrictive feedback. Absolutely job security is not there if your score is down in any month they will drop you like hot potato. If you have any tech problem and you join tech meet in a tech department they have one guy who first humiliate you its there ritual first humiliation and then tech department will hear your problem and they do not have spine to take any action against that guy. Dear HR if you are reading this please work on it...Read More

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work was awesome just take calls and help flipkart customers

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Consultaant customer care executive in Mumbai

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Oct 2021

Likes

Nothing ,it's being more than 1 month and they guys are still not giving any job surety, they keep on using people by 9 to 10 hrs working still the login hrs not given correct , rules r only for company benefit we r login for full day if calls r not coming low call flow this is not our fault. But still the day will mark absent. After that refresher meet auditor feedback every thing is done till 10pm we r on meet with whole day work. If we r giving our 100% than also qt the end of the day ,due to 1 or 2 day mark absent due to low call flow we r thrown to extended training and the incentive part criteria as discussed was we hav to cracking all levels in 1 time ghis all is bull shit .than we hav told that u hav not appeared on Tim. And that also if u r eligible after 1 month training +1month joining than stipen amount is given usme bhi absent laga denge this is untolarable.after all this torture they are not giving the confirmation after spending full month of hardwork this is not q job this is torture....Read More

Dislikes

Anytime at any stage they are texting join the meet login now without any time schedule fix.no need to listen about others issue

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Terrible torture

Work timings: Strict Timings

Work related travel: This is a desk job.

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Smarter BIZ Technologies Mumbai Salaries

based on 14 salaries

View all

Designation	Avg Annual Salary	Open Jobs
Network Engineer 3 - 4 years exp. · Mumbai (AmbitionBox Estimate)	₹2.1 L/yr - ₹2.1 L/yr
Starting your career? Discover Smarter BIZ Technologies fresher salaries in India
Customer Care Executive 2 - 7 years exp. · Mumbai (AmbitionBox Estimate)	₹1.2 L/yr - ₹4 L/yr
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Starting your career? Discover Smarter BIZ Technologies fresher salaries in India
Onsite Engineer Fresher · Mumbai (AmbitionBox Estimate)	₹2.3 L/yr - ₹2.9 L/yr
Starting your career? Discover Smarter BIZ Technologies fresher salaries in India
Telecalling Executive 1 year exp. · Mumbai (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.3 L/yr
Starting your career? Discover Smarter BIZ Technologies fresher salaries in India
Customer Service Representative 3 years exp. · Mumbai (AmbitionBox Estimate)	₹2.4 L/yr - ₹3 L/yr
Starting your career? Discover Smarter BIZ Technologies fresher salaries in India