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Silgate Solutions Customer Service Representative Interview Questions and Answers

Updated 17 Feb 2023

Silgate Solutions Customer Service Representative Interview Experiences

2 interviews found

I applied via Recruitment Consultant and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me about your self ?
  • Q2. Any work experience?
  • Q3. Do you know about TRP?
  • Ans. 

    TRP stands for Television Rating Point.

    • TRP is a metric used to measure the popularity of TV channels and programs.

    • It is calculated based on the number of viewers who watch a particular program or channel during a specific time period.

    • TRP is important for advertisers as it helps them decide which programs or channels to advertise on.

    • TRP is also important for TV channels as it helps them understand their audience and mak

  • Answered by AI
  • Q4. Where is TRP used ?

Interview Preparation Tips

Topics to prepare for Silgate Solutions Customer Service Representative interview:
  • Just learn about your self
Interview preparation tips for other job seekers - If they have Vacancy, then they will just select you even if you don't know any thing, or you don't have any minimum qualifications. There selection process is very simple, if you get selected today then you have to join from next day and within 4 days your training will be done and you will be on floor. All this will be done within your joining week. You will find
50% people who don't know english or who don't understand english ( Even one of the TL don't know english ? ). They just hire people for low salaries and get their job done by them. They don't have any leave policy nor they deduct any PF. Inshort, you have to work here as a daily labour. If you come you will be paid, if you don't then you won't be paid. If you are seeking for serious career growth opportunity then you better skip this one and never look back at this. If you are looking for a Timepass you can go ahead. The only good thing about this organization is that they don't hold your salary even if you abscond the company, they pay you for the number of days you worked.

Interview Questionnaire 

2 Questions

  • Q1. They don't provide increment when u ask them they kick u out
  • Q2. They all play with u and do politics no career and growth over here so plzz work with good organization

Customer Service Representative Interview Questions Asked at Other Companies

Q1. 4) What is the difference between BPO and KPO?
asked in HCLTech
Q2. What is a bpo, what do you know about bpo, could you please expla ... read more
asked in Mindpearl
Q3. What would you consider when describing something technical to a ... read more
asked in Mindpearl
Q4. Explain how the features of technique is advancing?
asked in Mindpearl
Q5. What are the techniques that we use during technical study?

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. He asked me to give a introduction
  • Q2. He asked me to tell something about my last job

Interview Preparation Tips

Interview preparation tips for other job seekers - Round 1 was hr round then vna round took place after that final round , overall experience was quite good
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. He asked me to give a introduction
  • Q2. He asked me to tell something about my last job

Interview Preparation Tips

Interview preparation tips for other job seekers - Round 1 was hr round then vna round took place after that final round , overall experience was quite good

Silgate Solutions Interview FAQs

How many rounds are there in Silgate Solutions Customer Service Representative interview?
Silgate Solutions interview process usually has 2 rounds. The most common rounds in the Silgate Solutions interview process are Resume Shortlist and HR.
How to prepare for Silgate Solutions Customer Service Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Silgate Solutions. The most common topics and skills that interviewers at Silgate Solutions expect are Bpo Voice, Customer Service, Inbound Calls, Inbound Process and Outbound Sales.
What are the top questions asked in Silgate Solutions Customer Service Representative interview?

Some of the top questions asked at the Silgate Solutions Customer Service Representative interview -

  1. Do you know about T...read more
  2. Where is TRP use...read more
  3. They don't provide increment when u ask them they kick u ...read more

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Silgate Solutions Customer Service Representative Salary
based on 14 salaries
₹1.8 L/yr - ₹3.5 L/yr
20% less than the average Customer Service Representative Salary in India
View more details

Silgate Solutions Customer Service Representative Reviews and Ratings

based on 3 reviews

2.7/5

Rating in categories

2.6

Skill development

2.5

Work-life balance

2.5

Salary

2.4

Job security

2.7

Company culture

2.4

Promotions

2.6

Work satisfaction

Explore 3 Reviews and Ratings
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