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Silgate Solutions
3.1
based on 63 Reviews
Company Overview
Company Locations
Working at Silgate Solutions
Company Summary
Silgate is a full-service IT solutions, health IT & offshore outsourcing co. The co. is a leading 24x7 international call center offering its services to a wide range of industry verticals.
Overall Rating
3.1/5
based on 63 reviews
16% below
industry average
Critically rated for
Promotions, Salary, Company culture
Work Policy
Monday to Friday
51% employees reported
Strict timing
61% employees reported
No travel
72% employees reported
Night shift
63% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
5 employees reported
Cafeteria
3 employees reported
International/On-site exposure
1 employee reported
Professional degree assistance
1 employee reported
View all benefits
About Silgate Solutions
Founded in2001 (24 yrs old)
India Employee Count51-200
Global Employee Count201-500
India HeadquartersThane, India
Office Locations
--
Websitesilgate.cc
Primary Industry
Other Industries
--
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Silgate Solutions Ltd. is one of India's leading IT solutions provider offering software development, web development, healthcare IT solutions, international call center, business process outsourcing (BPO), knowledge process outsourcing (KPO), legal process outsourcing (LPO) services and more. The company offers end-to-end IT solutions covering a wide range of industry verticals and the service portfolio encompassing all inbound, outbound, data conversion, data processing and data management services.
Silgate is a full-service IT solutions company is equipped with the state-of-art development and contact center facilities in Mumbai, the commercial capital of India, integrating voice, data, facsimile, image and video channels at the agent desktop to transform customer interactions into an "Experience of Delight" for its client customers.
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Silgate Solutions Ratings
based on 63 reviews
Overall Rating
3.1/5
How AmbitionBox ratings work?
5
21
4
12
3
8
2
4
1
18
Category Ratings
2.9
Skill development
2.8
Job security
2.8
Work satisfaction
2.7
Work-life balance
2.6
Company culture
2.5
Salary
2.5
Promotions
Silgate Solutions is rated 3.1 out of 5 stars on AmbitionBox, based on 63 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Silgate Solutions Reviews
Top mentions in Silgate Solutions Reviews
+ 2 more
Compare Silgate Solutions with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.1/5 based on 63 reviews | 3.8/5 based on 31.8k reviews | 3.4/5 based on 12.1k reviews | 3.7/5 based on 4.6k reviews |
Highly Rated for | No highly rated category | Job security Skill development Work-life balance | No highly rated category | No highly rated category |
Critically Rated for | Salary Promotions Company culture | Promotions Salary | Promotions Salary Skill development | Promotions Salary |
Primary Work Policy | - | Hybrid 67% employees reported | Work from office 61% employees reported | Work from office 65% employees reported |
Rating by Women Employees | 2.8 Poor rated by 18 women | 3.9 Good rated by 8.9k women | 3.4 Average rated by 3.6k women | 3.8 Good rated by 1.3k women |
Rating by Men Employees | 3.4 Average rated by 39 men | 3.8 Good rated by 21.8k men | 3.3 Average rated by 8k men | 3.6 Good rated by 3k men |
Job security | 2.8 Poor | 4.2 Good | 3.6 Good | 3.5 Good |
View more
Silgate Solutions Salaries
Silgate Solutions salaries have received with an average score of 2.5 out of 5 by 63 employees.
Customer Service Executive
(33 salaries)
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â‚ą1.8 L/yr - â‚ą3.5 L/yr
Sales Executive
(15 salaries)
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â‚ą2 L/yr - â‚ą3.3 L/yr
Customer Service Associate
(15 salaries)
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â‚ą1.5 L/yr - â‚ą4.6 L/yr
Customer Service Representative
(14 salaries)
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â‚ą1.8 L/yr - â‚ą3.5 L/yr
Customer Care Executive
(9 salaries)
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â‚ą2.2 L/yr - â‚ą3.2 L/yr
CSR Executive
(8 salaries)
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â‚ą1.8 L/yr - â‚ą3.6 L/yr
Quality Analyst
(7 salaries)
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â‚ą1.2 L/yr - â‚ą2.8 L/yr
HR Executive Recruiter
(5 salaries)
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â‚ą2 L/yr - â‚ą3 L/yr
Team Lead
(5 salaries)
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â‚ą1 L/yr - â‚ą6 L/yr
Agent
(5 salaries)
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â‚ą2.2 L/yr - â‚ą2.4 L/yr
Silgate Solutions Jobs
Popular Designations Silgate Solutions Hires for
Telesales Officer
Create job alerts
Inbound Customer Service Representative
Create job alerts
International Voice Process Executive
Create job alerts
Popular Skills Silgate Solutions Hires for
Silgate Solutions Offices
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Silgate Solutions FAQs
When was Silgate Solutions founded?
Silgate Solutions was founded in 2001. The company has been operating for 24 years primarily in the Software Product sector.
Where is the Silgate Solutions headquarters located?
Silgate Solutions is headquartered in Thane.
How many employees does Silgate Solutions have in India?
Silgate Solutions currently has approximately 100+ employees in India.
Does Silgate Solutions have good work-life balance?
Silgate Solutions has a work-life balance rating of 2.7 out of 5 based on 60+ employee reviews on AmbitionBox. 48% employees rated Silgate Solutions 3 or below for work-life balance. This rating reflects a negative sentiment among employees for work-life balance. We encourage you to read Silgate Solutions work-life balance reviews for more details
Is Silgate Solutions good for career growth?
Career growth at Silgate Solutions is rated as poor, with a promotions and appraisal rating of 2.5. 48% employees rated Silgate Solutions 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Silgate Solutions reviews for more detailed insights.
What are the cons of working in Silgate Solutions?
Working at Silgate Solutions does have some drawbacks that potential employees should consider. The company is poorly rated for salary & benefits, promotions / appraisal and company culture, based on 60+ employee reviews on AmbitionBox.
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