Silgate Solutions Customer Support Representative Reviews
Overall Rating
5.0/5
based on 1
review
Rating distribution
Category Ratings
5.0
Work-life balance
4.0
Company culture
4.0
Job security
4.0
Salary
4.0
Skill development
4.0
Promotions
4.0
Work satisfaction
Silgate Solutions is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
...
Read more
Silgate Solutions is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Agent in
Mumbai
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 28 Jul 2024
Likes
Environment is great , manager n TL are Lil bit of supportive
Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Work-life balance - Good
Dislikes
They have lot of politics in office
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 21 Dec 2023
Likes
Job security.
Job security - Good
Work-life balance - Good
Dislikes
All good
Sales Executive in
Mumbai
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 17 Jan 2023
Likes
Incentives is only thing you will like here
Dislikes
No work life balance
Scamming people
Scamm process dialing
Thung company
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Thane
Full Time
·
Customer care executive Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 12 Jan 2023
Likes
Nothing
Dislikes
Everything the senior manager
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Thane
Full Time
·
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 31 Oct 2022
Likes
Friendly seniors and TL's . Salary on time.
Dislikes
Work pressure
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Thane
Full Time
·
CSR Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 04 Jan 2023
Likes
They pay for extra time
Salary - Good
Job security - Good
Dislikes
It has10 hrs working hours
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Customer Service Representative in
Mumbai
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
3.0
Work satisfaction
4.0
Company culture
2.0
Work-life balance
posted on 07 Feb 2019
Likes
Company culture - Good
Dislikes
Salary - Poor
Job security - Bad
Promotions - Bad
Work-life balance - Poor
Overall Rating
Sales Executive in
Mumbai
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 01 Jul 2023
Likes
People in the company
Job security - Good
Work-life balance - Good
Dislikes
Only Sunday off
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Service Executive (working remotely)
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Salary
2.0
Skill development
1.0
Job security
3.0
Promotions
1.0
Work satisfaction
1.0
Company culture
4.0
Work-life balance
posted on 27 Jan 2023
Likes
I like the easiness of the process
Salary - Good
Work-life balance - Good
Dislikes
I don’t like the unprofessional behaviour of the management
Skill development - Poor
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Sales Executive in
Mumbai Suburban
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 12 Jan 2022
Likes
Working with silgate solutions was amazing it was my first company so learnt good things and company was professional for me Thank you
Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
Nothing
Work Details
Good
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Other Silgate Solutions Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Voice Process Executive in
Mumbai
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Salary
3.0
Skill development
2.0
Job security
3.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 20 Nov 2024
Likes
Only work from home which they stop
Dislikes
Working hours and no pf salary is not up the mark
Salary - Bad
Job security - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Customer Sales Executive
in
Mumbai
Full Time
·
CSR & Sustainability Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
2.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 24 Feb 2024
Likes
It was a fun enviroment working as silgated being the first company that i worked for good support from TL and MANAGER
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
I felt like there was not growth that helps me in my professional career
Job security - Poor
Promotions - Poor
Business Process Leader in
Thane
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 19 Dec 2024
Likes
no
Dislikes
my salary still hold on 15 days
Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Back end Executive in
Thane
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 09 Jun 2023
Likes
Good place to working for fresher
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Salaries are not on time
Salary - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Manager in
Thane
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 29 Apr 2024
Likes
Good culture, management, people friendly, salary and overall good
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
BPO Executive in
Mumbai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 31 Aug 2023
Likes
Very disappoint
Dislikes
Very disscusting management.treat people like prisons.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
CSR Executive in
Thane
Full Time
·
Business Process Outsourcing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 26 May 2022
Likes
Everything is good in thic company.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Customer Service,Representative,Sales Executive,Senior Customer Service Representative. in
Mumbai
Full Time
·
Management Consulting Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
5.0
Skill development
3.0
Job security
1.0
Promotions
5.0
Work satisfaction
3.0
Company culture
1.0
Work-life balance
posted on 03 Sep 2024
Likes
Company Was Too Good And process also
No pressure
The People In silgate Solution Too Good
And Supportive.
Skill development - Excellent
Work satisfaction - Excellent
Dislikes
All The things Are Good
Promotions - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Manager Operations (BPO) in
Mumbai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 14 Jul 2024
Likes
Very good for people looking for long time
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
BPO CUSTOMER Service in
Mumbai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 23 Oct 2023
Likes
Very bad experience salery is not on time lots of pressure managers are rude to employee they don't respect for employees they treat very bad with employees
Dislikes
Bad experience plz don't go if u are looking for a job you won't get any hike or any positions if you are making sales you are good or els you are bad form them
People also ask about Silgate Solutions's Customer Support Representatives
How is Silgate Solutions to work for?
Silgate Solutions is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Silgate Solutions is known for Work-life balance which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at Silgate Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Silgate Solutions?
According to AmbitionBox ratings, Silgate Solutions employees rate its salary and benefits as 4.0 out of 5. You can know more about Silgate Solutions Salaries at AmbitionBox
How is the work culture at Silgate Solutions?
Work culture is rated 4.0 at Silgate Solutions by 1 employees. While job security is rated 4.0 and work-life balance is rated 5.0 at Silgate Solutions. Read detailed reviews by employees of Silgate Solutions on AmbitionBox.