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I have 5 years of experience in housing finance, including managing a team of loan officers and exceeding sales targets.
Managed a team of loan officers to ensure timely processing of mortgage applications
Exceeded sales targets by 20% in the last fiscal year
Developed relationships with real estate agents and builders to generate leads
Implemented new marketing strategies to attract first-time homebuyers
I applied via Recruitment Consulltant and was interviewed in Mar 2024. There were 2 interview rounds.
I appeared for an interview before Mar 2024, where I was asked the following questions.
Effective customer service involves understanding needs, providing solutions, and ensuring satisfaction through communication and support.
Listen actively to customer concerns to understand their needs.
Provide timely and accurate information to resolve issues, e.g., responding to inquiries within 24 hours.
Follow up with customers after service to ensure satisfaction, such as sending a thank-you email.
Train staff regular...
I applied via Referral and was interviewed before Dec 2022. There were 3 interview rounds.
Regarding home loan & lap cases discuss me by Bm
Lal Dora property refers to land that is part of a village but is not officially recorded in government records.
Lal Dora properties are typically found in villages around Delhi, India.
These properties are exempt from certain building regulations and taxes due to their unique status.
Owners of Lal Dora properties may face challenges in obtaining loans or selling their land due to the lack of official documentation.
Shubham Housing Development Finance interview questions for designations
Top trending discussions
I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.
Carrier in a company refers to an individual or entity that provides transportation services for the company's products or goods.
A carrier can be a shipping company that transports goods from one location to another.
It can also refer to a logistics company that manages the transportation of goods for the company.
In some cases, a carrier can be an individual or a team responsible for delivering products to customers.
Exa...
I appeared for an interview in Sep 2020.
I applied via Naukri.com and was interviewed before Jul 2020. There was 1 interview round.
I applied via Referral and was interviewed in Feb 2023. There were 2 interview rounds.
I applied via Company Website and was interviewed before Sep 2021. There were 2 interview rounds.
Handling an angry customer requires active listening, empathy, and finding a solution to their problem.
Stay calm and composed
Listen actively to understand their concerns
Empathize with their emotions
Apologize sincerely for any inconvenience caused
Offer a solution or alternative
Follow up to ensure their satisfaction
To generate leads without any supported channel, focus on networking, referrals, cold calling, and online research.
Build a strong network by attending industry events, conferences, and trade shows.
Ask for referrals from satisfied customers and offer incentives for successful referrals.
Engage in cold calling to reach out to potential clients directly.
Utilize online research to identify potential leads and gather contact...
CIBIL score and credit score are numerical representations of an individual's creditworthiness and financial history.
CIBIL score and credit score are used by lenders to assess the risk of lending money to an individual.
They are calculated based on factors such as payment history, credit utilization, length of credit history, and credit mix.
A higher score indicates a lower credit risk and increases the chances of loan a...
based on 5 interviews
Interview experience
based on 44 reviews
Rating in categories
Relationship Manager
552
salaries
| ₹2 L/yr - ₹4.5 L/yr |
Credit Manager
156
salaries
| ₹2.1 L/yr - ₹5.5 L/yr |
Sales Manager
153
salaries
| ₹2.5 L/yr - ₹5.3 L/yr |
Relationship Officer
143
salaries
| ₹1.5 L/yr - ₹3.5 L/yr |
Branch Manager
139
salaries
| ₹3 L/yr - ₹9 L/yr |
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