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I was interviewed before Dec 2022.
I have a Bachelor's degree in Hospitality Management and 3 years of experience working as a Front Office Executive in a luxury hotel.
Bachelor's degree in Hospitality Management
3 years of experience as a Front Office Executive
Experience in working in a luxury hotel
Knowledge of hotel operations and customer service
Proficient in using front office software and systems
Excellent communication and interpersonal skills
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posted on 11 Oct 2023
I applied via Referral and was interviewed before Oct 2022. There were 2 interview rounds.
posted on 4 Jul 2024
I applied via Walk-in and was interviewed before Jul 2023. There was 1 interview round.
Handling and solving customer complaints effectively is key to being a successful Front Office Executive.
Listen actively to the customer's complaint and show empathy.
Apologize for any inconvenience caused and assure the customer that their issue will be resolved.
Take ownership of the problem and work towards finding a solution in a timely manner.
Communicate clearly with the customer about the steps being taken to addre...
I applied via Naukri.com and was interviewed in Jul 2022. There were 3 interview rounds.
I applied via Naukri.com and was interviewed before Mar 2023. There were 2 interview rounds.
I was interviewed in Dec 2021.
posted on 23 Jul 2017
I was interviewed before Jul 2016.
I applied via Referral and was interviewed before Feb 2020. There was 1 interview round.
based on 3 interviews
Interview experience
based on 40 reviews
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