Sheraton Hotels and Resorts Activity Incharge Interview Questions and Answers for Experienced

My greatest strength is my ability to effectively communicate and collaborate with team members. My weakness is that I can be overly detail-oriented at times.

• Strength: Effective communication and collaboration

• Weakness: Being overly detail-oriented

• Strength: Ability to motivate and inspire team members

• Weakness: Difficulty in saying 'no' to additional tasks

• Strength: Strong problem-solving skills

• Weakness: Impatience when t

When dealing with an upset customer, it is important to remain calm, empathize with their concerns, actively listen, apologize if necessary, offer a solution, and follow up to ensure satisfaction.

• Remain calm and composed

• Empathize with the customer's concerns

• Actively listen to understand their issue

• Apologize sincerely if necessary

• Offer a solution or alternative

• Follow up to ensure customer satisfaction

Inventory refers to the stock of goods or materials that a company holds for production, sales, or distribution purposes.

• Inventory includes both raw materials and finished goods.

• It is an essential part of supply chain management.

• Inventory management involves tracking, controlling, and optimizing inventory levels.

• Examples of inventory include merchandise in a retail store, spare parts in a manufacturing plant, or ingred...read more

Food cost refers to the total cost of ingredients and materials used to prepare a dish or menu item.

• Food cost is an important metric for restaurants and food service establishments to track and manage their expenses.

• It includes the cost of all raw ingredients, such as meat, vegetables, spices, and other necessary items.

• Food cost can be calculated by dividing the total cost of ingredients by the number of portions or se...read more

I am passionate about your organization's mission and values, and I believe my skills and experience align well with the goals of the company.

• I am impressed by the company's reputation in the industry

• I admire the company's commitment to innovation and growth

• I believe my background in management aligns well with the needs of the organization