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Handle customer issues by listening, empathizing, finding a solution, and following up.
Listen to the customer's concerns without interrupting
Empathize with the customer and acknowledge their feelings
Find a solution that meets the customer's needs and company policies
Follow up with the customer to ensure their issue was resolved satisfactorily
Counter measures are strategies put in place to prevent or respond to potential risks or threats.
Identify potential risks or threats
Develop a plan to address each risk or threat
Implement security measures such as access control, surveillance, and training
Regularly review and update counter measures to adapt to changing circumstances
7QC tools are a set of quality control tools used for process improvement and problem-solving.
Identify the problem or process to be analyzed
Collect relevant data and information
Use tools such as Pareto charts, cause-and-effect diagrams, scatter diagrams, etc.
Analyze the data to identify root causes of issues
Develop and implement solutions based on findings
Monitor and evaluate the results of the implemented solutions
I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 3 interview rounds.
I applied via Company Website and was interviewed in May 2022. There were 3 interview rounds.
Lean manufacturing is a systematic approach to minimize waste and maximize value in production processes.
Focuses on continuous improvement and elimination of non-value-added activities
Involves all employees in the process of identifying and solving problems
Uses tools such as Kaizen, 5S, and Kanban to improve efficiency and reduce waste
Examples include Toyota Production System and Lean Six Sigma
Manufacturing is a process of creating products while industry refers to a broader category of economic activity.
Manufacturing involves the production of tangible goods while industry encompasses all economic activity related to the production and distribution of goods and services.
Industry includes manufacturing as well as other sectors such as agriculture, construction, and services.
Manufacturing is a subset of indus...
I applied via Approached by Company and was interviewed in Mar 2022. There were 2 interview rounds.
Seco Komos Automotive interview questions for popular designations
I was interviewed in Dec 2021.
The basic process procedure for a Purchase Executive involves identifying the need, sourcing suppliers, negotiating prices, placing orders, and ensuring timely delivery.
Identify the need for goods or services
Source potential suppliers and obtain quotes
Negotiate prices and terms of purchase
Place orders and ensure timely delivery
Maintain records of purchases and inventory levels
I am a hardworking individual with a passion for learning and growth. I completed a summer internship in marketing and come from a supportive family.
I am a hardworking individual
Passionate about learning and growth
Completed a summer internship in marketing
Come from a supportive family
To retain an employee, I will focus on creating a positive work environment and offering opportunities for growth and development.
Offer competitive salaries and benefits
Provide opportunities for training and development
Create a positive work culture with open communication and recognition
Offer flexible work arrangements
Provide opportunities for career advancement within the company
Regularly check in with employees to a...
Yes, I am comfortable with working in different cities and travelling.
I have previous experience working in different cities and travelling for work.
I am adaptable and can quickly adjust to new environments.
I enjoy exploring new places and meeting new people.
I understand the importance of being flexible and available for work-related travel.
I am willing to make necessary arrangements to ensure smooth travel and work ex
I apologize for being late. I had an emergency that I had to attend to.
I had an unexpected emergency that required my immediate attention
I made sure to inform the organizers as soon as I could
I understand the importance of punctuality and will ensure it in the future
I was interviewed in Jun 2017.
I applied via Referral and was interviewed before Jan 2020. There were 4 interview rounds.
Processes required in any project include planning, execution, monitoring, and closing.
Planning involves defining project goals, scope, and resources.
Execution involves carrying out the plan and completing project tasks.
Monitoring involves tracking progress and making adjustments as needed.
Closing involves wrapping up the project and evaluating its success.
Examples of project processes include risk management, quality
Points to check in an invoice before processing
Check for accuracy of billing information
Verify the amount charged and ensure it matches the agreed upon price
Ensure all necessary supporting documents are attached
Check for any discounts or promotions that may apply
Verify the payment terms and due date
Ensure the invoice is addressed to the correct recipient
Check for any errors or discrepancies
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