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Handle customer issues by listening, empathizing, finding a solution, and following up.
Listen to the customer's concerns without interrupting
Empathize with the customer and acknowledge their feelings
Find a solution that meets the customer's needs and company policies
Follow up with the customer to ensure their issue was resolved satisfactorily
Counter measures are strategies put in place to prevent or respond to potential risks or threats.
Identify potential risks or threats
Develop a plan to address each risk or threat
Implement security measures such as access control, surveillance, and training
Regularly review and update counter measures to adapt to changing circumstances
7QC tools are a set of quality control tools used for process improvement and problem-solving.
Identify the problem or process to be analyzed
Collect relevant data and information
Use tools such as Pareto charts, cause-and-effect diagrams, scatter diagrams, etc.
Analyze the data to identify root causes of issues
Develop and implement solutions based on findings
Monitor and evaluate the results of the implemented solutions
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I applied via Referral and was interviewed before Oct 2021. There were 3 interview rounds.
I applied via LinkedIn and was interviewed in Jan 2022. There were 4 interview rounds.
I applied via Recruitment Consulltant and was interviewed before Oct 2023. There was 1 interview round.
I applied via Recruitment Consulltant and was interviewed before Jan 2024. There were 3 interview rounds.
High pressure molding line is a manufacturing process where materials are compressed under high pressure to create products.
Materials are placed in a mold cavity and compressed under high pressure to form the desired shape.
Parameters such as temperature, pressure, and cooling time are carefully controlled to ensure quality and consistency.
Examples of products made using high pressure molding line include automotive par...
Sand plant functions to wash, screen, and classify sand for various construction purposes.
Sand plant washes the sand to remove impurities and clay particles.
It screens the sand to separate different sizes for specific applications.
Sand plant classifies the sand based on particle size and shape.
Examples: Sand plants are used in concrete production, glass manufacturing, and foundries.
Sand plant additive dosing percentage is the amount of additive added to the sand in the plant to improve its properties. Controlling raw material consumption involves monitoring and adjusting the dosing percentage.
Monitor the dosing percentage regularly to ensure it is within the desired range
Adjust the dosing percentage based on the quality of the sand and production requirements
Use automation and control systems to ...
DISA molding parameters and box size are crucial factors in controlling mold-related rejection.
DISA molding parameters include factors like sand temperature, compactability, and moisture content.
Box size refers to the dimensions of the mold box used in the molding process.
To control mold-related rejection, ensure proper calibration of DISA molding parameters.
Regularly monitor and adjust box size to meet the requirement...
Vertical pouring system involves pouring metal vertically into the mold, while horizontal pouring system involves pouring metal horizontally.
Vertical pouring system allows for better control over the flow of metal into the mold.
Horizontal pouring system is typically used for larger molds where the weight of the metal could cause issues in a vertical system.
Challenges in vertical molding include ensuring even distributi...
Core making process involves creating sand cores to be placed inside molds for casting metal parts. Raw material control in core shop is crucial for quality cores.
Core making process involves mixing sand with a binder to create a core that is then placed inside a mold for casting metal parts.
Raw materials such as sand, binder, and additives need to be carefully controlled in terms of quality, quantity, and consistency ...
Shell core process is a method used in foundry casting to create hollow cavities in metal castings.
Shell core process involves creating a shell of sand mixed with resin around a pattern to create a hollow cavity in the final casting.
Parameters in shell core process include shell thickness, resin type, curing time, and shell permeability.
Example: In automotive industry, shell core process is used to create complex engin
Furnace capacity refers to the maximum amount of material that can be processed in a furnace at one time. In my previous organization, I handled high-grade steel in the furnace.
Furnace capacity is crucial for determining production output and efficiency.
Different types of furnaces have varying capacities based on their design and size.
Handling high-grade materials in the furnace requires precise temperature control and...
Raw material consumption control in melting department involves monitoring and managing the usage of materials to ensure efficiency and cost-effectiveness.
Regularly monitor raw material inventory levels
Analyze consumption patterns and identify areas for improvement
Implement measures to reduce waste and optimize material usage
Collaborate with procurement team to ensure timely supply of materials
Utilize software systems
I applied via Recruitment Consultant and was interviewed before Mar 2020. There were 4 interview rounds.
I applied via Approached by Company and was interviewed before Jan 2022. There were 4 interview rounds.
To improve plant quality, we need to focus on soil health, pest management, and proper irrigation.
Conduct soil tests to determine nutrient deficiencies and amend accordingly
Implement integrated pest management strategies to reduce chemical usage
Ensure proper irrigation techniques are being used to prevent over or under watering
Regularly monitor plant health and adjust care as needed
Invest in employee training to ensure
Administration and security in an unionised environment
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Junior Engineer
47
salaries
| ₹2 L/yr - ₹5.4 L/yr |
Engineer
17
salaries
| ₹3.3 L/yr - ₹7.1 L/yr |
Senior Engineer
16
salaries
| ₹4.8 L/yr - ₹6.3 L/yr |
Assistant Manager
10
salaries
| ₹5.7 L/yr - ₹10.5 L/yr |
Quality Inspector
8
salaries
| ₹1.5 L/yr - ₹2 L/yr |
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