Scrut Automation Interview Questions and Answers

I possess the skills, experience, and passion to excel as a Product Support Specialist, ensuring customer satisfaction and product success.

• Strong communication skills: I effectively convey complex technical information to non-technical users, enhancing their understanding.

• Proven problem-solving abilities: In my previous role, I resolved 95% of customer issues on the first call, improving customer satisfaction.

• Technical...read more

Cloud infrastructure consists of hardware and software components that support cloud computing services.

• 1. **Compute Resources**: Virtual machines (VMs) and containers that run applications. Example: AWS EC2 instances.

• 2. **Storage Solutions**: Services for storing data, such as block storage and object storage. Example: Amazon S3 for object storage.

• 3. **Networking**: Components that connect cloud resources, including v...read more

I demonstrate technical support professionalism through effective communication, problem-solving, and empathy towards users.

• Active Listening: I ensure I fully understand the user's issue by asking clarifying questions.

• Clear Communication: I explain technical concepts in simple terms, avoiding jargon to ensure the user comprehends the solution.

• Empathy: I acknowledge the user's frustration and reassure them that I am her...read more