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Scientia Innovation Team Lead Operations Interview Questions and Answers
Scientia Innovation Team Lead Operations Interview Experiences
1 interview found
I applied via Referral and was interviewed before Dec 2020. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Basics of Customer support, Knowledge or Understanding about ed-tech industry
- Q2. Significance of Online education platforms in this current scenario
- Ans.
Online education platforms are highly significant in the current scenario due to the COVID-19 pandemic.
Online education platforms provide access to education from anywhere, anytime.
They offer a safe and convenient way to learn during the pandemic.
Online education platforms offer a wide range of courses and programs.
They provide opportunities for skill development and career advancement.
Examples of popular online educat
- Q3. How to deal with education industry clients
- Ans.
Education industry clients require personalized attention and understanding of their unique needs.
Listen actively to their concerns and needs
Provide customized solutions that cater to their specific requirements
Stay up-to-date with industry trends and regulations
Maintain clear communication channels to ensure client satisfaction
Offer exceptional customer service to build long-term relationships
Interview Preparation Tips
Go thru the product websites given below
www.parenteye.in
www.timediary.org
www.campxeye.com
www.searchyourcourses.com
Get a general awareness about EdTECH CRM tools and educational online Market place
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Interview questions from similar companies
Team Lead Operations Interview Questions & Answers
Teleperformance
Tulsi rajput
posted on 2 Jul 2024
Selected
I applied via Walk-in and was interviewed in Aug 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Ans.
Experienced operations professional with a proven track record of leading teams to success.
Over 5 years of experience in operations management
Strong leadership skills with a focus on team development
Implemented process improvements resulting in increased efficiency
Excellent communication and problem-solving abilities
- Q2. KIPs discussion
(2 Questions)
- Q1. Attrition and shrinkage explain
- Ans.
Attrition and shrinkage are common terms used in operations management to explain the loss of employees and resources.
Attrition refers to the natural reduction in staff numbers due to resignations, retirements, or terminations.
Shrinkage refers to the loss of resources such as inventory, equipment, or funds due to theft, damage, or errors.
Both attrition and shrinkage can have a negative impact on operational efficiency ...
- Q2. Problem solving questions
(2 Questions)
- Q1. Tell me about your self
- Ans.
Experienced operations professional with a proven track record in leading teams to success.
Over 5 years of experience in operations management
Strong leadership skills with a focus on team development
Implemented process improvements resulting in increased efficiency
Excellent communication and problem-solving abilities
- Q2. Explain BPO KPIs
- Ans.
BPO KPIs are key performance indicators used to measure the success of operations in a business process outsourcing company.
BPO KPIs are metrics used to evaluate the performance of various operations within a BPO company.
Examples of BPO KPIs include average handle time, first call resolution rate, customer satisfaction score, and agent utilization rate.
These KPIs help BPO companies track and improve their operational e...
Interview Preparation Tips
Team Lead Operations Interview Questions & Answers
Sutherland Global Services
ashitosh sabbanwar
posted on 15 Jun 2024
(2 Questions)
- Q1. Introduce about college experience?
- Q2. Some hidden things you liked in your management?
Choose your own topic and explain to others?
(2 Questions)
- Q1. How much salary do you expect?
- Q2. Why should we hire you?
Interview Preparation Tips
(2 Questions)
- Q1. What is the corporate action ?
- Ans.
Corporate action refers to events initiated by a publicly traded company that impact its shareholders and securities.
Corporate actions can include dividends, stock splits, mergers, acquisitions, rights issues, and more
These actions can affect the value of securities and the rights of shareholders
Shareholders need to be informed about corporate actions to make informed decisions about their investments
- Q2. What is the stock split ?
- Ans.
A stock split is a corporate action in which a company divides its existing shares into multiple shares to increase liquidity and make the stock more affordable.
Stock split does not change the overall value of the company
Common stock splits include 2-for-1, 3-for-1, or 3-for-2 ratios
Investors receive more shares at a lower price per share after a stock split
Team Lead Operations Interview Questions & Answers
Hexaware Technologies
Anonymous
posted on 1 Jul 2024
(2 Questions)
- Q1. Self intro of yours
- Q2. Previous work experience
(2 Questions)
- Q1. Technical check
- Q2. Stability check
Interview Preparation Tips
samarjeet bhardwaj
Selected
(1 Question)
- Q1. 1.Tell me about your Self ,2.What metrics you track for customer satisfaction,3.Describe your day to day work
Selected
I applied via Referral and was interviewed before Nov 2023. There was 1 interview round.
(1 Question)
- Q1. About Myself and Experience
Interview Preparation Tips
(1 Question)
- Q1. He asked About self details
Selected
I applied via Referral and was interviewed before May 2022. There were 3 interview rounds.
Accounting questions
(3 Questions)
- Q1. Journal entries and experience
- Q2. Walk in interview or reference is best
- Q3. Depreciation journal entries
Interview Preparation Tips
Team Lead Operations Interview Questions & Answers
HDB Financial Services
Anonymous
posted on 14 Nov 2021
I applied via Walk-in and was interviewed in Oct 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Advance Excel Pivot vlookup sumif countif
Interview Preparation Tips
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