Satguru Travels and Tour Services Ticketing Executive Interview Questions and Answers

Destination Knowledge

Q1. IATA Codes of different destination
Ans. 
IATA codes are three-letter codes used to identify airports and cities.
• IATA codes are assigned by the International Air Transport Association.

• They are used for flight planning, ticketing, and baggage handling.

• Examples of IATA codes include JFK for John F. Kennedy International Airport in New York and LHR for London Heathrow Airport.

• Some cities have multiple airports with different IATA codes, such as New York City (JFK
Answered by AI
Add your answer

Q1. What is customer service according to you?
Ans. 
Customer service is the assistance and support provided to customers before, during, and after a purchase.
• Customer service involves actively listening to customers' needs and concerns.

• It includes providing timely and accurate information about products or services.

• Customer service also involves resolving customer issues and complaints effectively.

• Building strong relationships with customers to ensure satisfaction and l...read more
Answered by AI
Add your answer

Q1. Tell me about your profile
Add your answer
Q2. Who is in your family
Add your answer

Q1. Your leadership qualities
Add your answer
Q2. Will u able to handle pressure
Ans. 
Yes, I thrive under pressure and use it as motivation to exceed expectations.
• I have a proven track record of meeting and exceeding sales targets in high-pressure environments.

• I am able to stay calm and focused under tight deadlines and challenging situations.

• I see pressure as an opportunity to showcase my problem-solving skills and ability to think on my feet.
Answered by AI
Add your answer

Q1. They will ask you about aeroplane and airports
Add your answer
Q2. They will ask you about airports and captains dress colours
Add your answer

Q1. Related to US and Europe time zone
Add your answer

Q1. About salary and about shifts
Add your answer

Q1. General introduction
Add your answer
Q2. About education
Add your answer

Q1. Accounting knowledge
Add your answer
Q2. Salary expectations,
Add your answer