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Saraswati Motors Senior Customer Service Advisor Interview Questions and Answers
Saraswati Motors Senior Customer Service Advisor Interview Experiences
1 interview found
Anonymous
I applied via Indeed and was interviewed in May 2023. There were 2 interview rounds.
(2 Questions)
- Q1. About the knowledge of vehicles servicing.
- Q2. Knowledge of warranty process.
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They are lier, and not give the chance of
deserving candidates.
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I applied via Approached by Company and was interviewed in Nov 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me how do u recognise Revenue
- Q2. Finance lease vs operating lease
Selected
I applied via Recruitment Consulltant and was interviewed in Jun 2024. There was 1 interview round.
(2 Questions)
- Q1. Self introduction and past experience
- Q2. Past experience and mock call
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Selected
I applied via Job Fair and was interviewed in Jun 2024. There was 1 interview round.
About the company and related legal issues
Selected
I applied via Referral and was interviewed in May 2024. There was 1 interview round.
What is share assignment
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Selected
I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.
(2 Questions)
- Q1. What is AML kyc
- Ans.
AML KYC stands for Anti-Money Laundering and Know Your Customer. It is a set of regulations and procedures designed to prevent financial crimes.
AML KYC involves verifying the identity of clients and assessing their risk of money laundering or terrorist financing.
It requires financial institutions to monitor transactions, report suspicious activities, and keep detailed records.
Examples of AML KYC measures include custom...
- Q2. What AML KYC Will Do
- Ans.
AML KYC helps prevent money laundering and fraud by verifying the identity of customers and monitoring their transactions.
Verifies the identity of customers to ensure they are not involved in money laundering or other illegal activities
Monitors transactions to detect suspicious activity and report it to authorities
Helps financial institutions comply with regulations and avoid penalties
Uses a combination of technology, ...
Interview Preparation Tips
- AML kyc
(2 Questions)
- Q1. What you want to join tech Mahindra
- Q2. What is conflict management
- Ans.
Conflict management is the process of handling disputes or disagreements in a constructive way to reach a resolution.
Identifying the source of the conflict
Listening to all parties involved
Finding common ground and areas of compromise
Communicating effectively to address the issue
Seeking a mutually beneficial solution
Implementing strategies to prevent future conflicts
(2 Questions)
- Q1. Basic lang test to check u r communication
- Q2. How soon I will be able to join us
Interview Preparation Tips
A case study is a detailed study of a specific subject, such as a person, group, place,event,organization,or phenomenon.case studies are commonly used in social, education, clinical,and business research
Aptitude tests for competitive examination, entrance examination,and recruitment interview: Take various online tests and find out how well...
(5 Questions)
- Q1. Human resources (HR) is the set of people who make up the workforce of an organization, business sector, industry, or economy
- Q2. Tell me about yourself.
- Q3. Why did you leave your last job?
- Q4. What are about yourself
- Q5. Why should we hire you
(1 Question)
- Q1. Java bake end development
Rakesh Yaragatapu
English and advisor role
(2 Questions)
- Q1. Communication skills
- Q2. What is advisor role
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