Saraswati Motors Senior Customer Service Advisor Interview Questions and Answers for Experienced

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Q1. Java bake end development
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Q1. Different between asyc await
Ans. 
Async await is a feature in JavaScript that allows for asynchronous programming, making it easier to work with promises.
• Async await is a more readable and concise way to work with promises compared to using callbacks or promise chaining.

• Async functions are defined using the 'async' keyword, and 'await' is used to pause the execution of the function until a promise is settled.

• Async await helps in writing asynchronous co...read more
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Q1. Describe your self
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I am a dedicated and customer-oriented service advisor with excellent communication skills.
• Strong ability to understand and address customer needs

• Effective problem-solving and decision-making skills

• Proficient in using computer software and systems

• Experience in handling customer complaints and resolving issues

• Ability to work well under pressure and meet deadlines
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Q2. What was your privious company
Ans. 
I worked at XYZ Company as a Service Advisor.
• Worked at XYZ Company as a Service Advisor

• Assisted customers with their service needs

• Provided recommendations and estimates for repairs

• Scheduled appointments and managed service orders
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Q3. Why did you leave your previous job
Ans. 
Seeking better growth opportunities and a more challenging role.
• Limited growth potential in previous job

• Looking for a more challenging role

• Seeking a company with better career prospects

• Desire to expand skillset and gain new experiences
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Q4. Are you comfortable with this package
Ans. 
Yes, I am comfortable with this package.
• I have experience working with similar packages in the past.

• I have received training on how to use this package effectively.

• I am confident in my ability to troubleshoot any issues that may arise with this package.

• I have successfully used this package to provide excellent service to customers in the past.
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Q5. Tell us about your weakness
Ans. 
I tend to be overly critical of my own work.
• I have high standards for myself and always strive for perfection.

• I often spend extra time reviewing my work to ensure it meets the highest standards.

• I sometimes struggle with accepting compliments or recognizing my own achievements.

• Example: In my previous role, I would often spend extra time double-checking customer orders to avoid any mistakes.
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English and advisor role

Q1. Communication skills
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Q2. What is advisor role
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Q1. What passion drives you in government projects?
Ans. 
The passion that drives me in government projects is the opportunity to make a positive impact on society through policy and program implementation.
• I am motivated by the chance to address important societal issues and improve the lives of citizens.

• I am driven by the challenge of finding innovative solutions to complex problems within the government framework.

• I am passionate about creating lasting change and leaving a p...read more
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Q2. How will you lead a team to introduce them to a government stakeholder agency?
Ans. 
I will lead the team by establishing clear goals, assigning roles, fostering communication, and building relationships with the stakeholder agency.
• Establish clear goals and objectives for the team's interaction with the government stakeholder agency.

• Assign specific roles and responsibilities to team members based on their strengths and expertise.

• Foster open communication within the team to ensure everyone is aligned an...read more
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Q1. How many Software Development Life Cycle (SDLC) projects have you led?
Ans. 
I have led 10 Software Development Life Cycle projects.
• Led 10 SDLC projects from initiation to completion

• Managed cross-functional teams to ensure project success

• Implemented Agile methodologies for efficient project delivery
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Q2. What was the most challenging module you encountered in the Treasury department?
Ans. 
The most challenging module in the Treasury department was managing foreign exchange risk.
• Understanding and predicting currency fluctuations

• Implementing hedging strategies to mitigate risk

• Monitoring and adjusting positions in response to market changes
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Q1. Direct interview with manager about work experience your future role or vision in company down 2 to 3 years.....why left previous company, stability
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Q2. Why you left previous company
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Q3. Stability issue wat plan in genpact for 2 to 3 years
Ans. 
Genpact offers stability through various initiatives such as career growth opportunities, employee engagement programs, and competitive compensation packages.
• Genpact provides career growth opportunities to its employees, allowing them to develop their skills and advance within the company.

• The company also has employee engagement programs that promote a positive work environment and foster a sense of community among emp...read more
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Q1. Tell me about your self
Ans. 
I am a highly experienced legal advisor with a strong background in corporate law and contract negotiation.
• Over 10 years of experience as a legal advisor

• Specialize in corporate law and contract negotiation

• Successfully handled complex legal cases and provided strategic advice to clients

• Proficient in legal research, drafting legal documents, and conducting negotiations

• Strong analytical and problem-solving skills

• Excellent...read more
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Q2. Technical questions related to Project
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Q1. Interviewer deep dived into process related questions
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