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I applied via Naukri.com and was interviewed in Apr 2022. There were 3 interview rounds.
posted on 3 Oct 2024
I applied via Company Website and was interviewed in Sep 2024. There was 1 interview round.
VPN is a technology that allows secure access to a private network over a public network like the internet.
VPN stands for Virtual Private Network
It encrypts data to ensure secure communication over public networks
It allows remote users to access private network resources securely
Common types include SSL VPN, IPsec VPN, and PPTP VPN
To resolve the issue of a computer not turning on, check power connections, troubleshoot hardware components, and perform a power cycle.
Check power connections to ensure the computer is receiving power
Troubleshoot hardware components such as the power supply, motherboard, and RAM
Perform a power cycle by unplugging the computer, holding the power button for 30 seconds, then plugging it back in and turning it on
Check for...
I applied via Walk-in and was interviewed in Oct 2023. There were 4 interview rounds.
Writing on one topic, they wanted to check your English grammar knowledge.
I applied via campus placement at Xavier Institute of Management and Entrepreneurship, Bangalore and was interviewed in Aug 2023. There were 2 interview rounds.
I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 3 interview rounds.
I will listen to the customer's problem, empathize with them, and provide a solution that meets their needs.
Listen actively to the customer's problem and ask clarifying questions
Empathize with the customer and acknowledge their frustration
Provide a solution that meets the customer's needs and preferences
Follow up with the customer to ensure their problem has been resolved
He first asked me how was your last weekend and what activities did you do in that and asked how will you solve the customer's problem and how will you explain to them. Can you speak English well, you will have to talk to the customer in English and solve their problem.
I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.
General questions , maths ,GI, basic networking
I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.
I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.
You will be asked 5 questions related to customer support in the aptitude test
posted on 3 Oct 2024
I applied via LinkedIn and was interviewed in Sep 2024. There were 2 interview rounds.
I am a dedicated and experienced technical support professional with a strong background in troubleshooting and customer service.
Over 5 years of experience in providing technical support to customers
Proficient in troubleshooting hardware and software issues
Excellent communication skills and ability to explain technical concepts to non-technical users
Certified in ITIL and CompTIA A+
Previous experience working in a fast-
Some of the top questions asked at the RSA Security Support Engineer 2 interview -
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