Royaloak Incorporation Store Manager Interview Questions and Answers for Freshers

Q1. What is furniture?
Ans. 
Furniture refers to movable objects intended to support various human activities such as seating, sleeping, and storage.
• Furniture includes items such as chairs, tables, beds, sofas, cabinets, and shelves.

• It is typically made from materials like wood, metal, plastic, or fabric.

• Furniture can be functional, decorative, or a combination of both.

• Different styles of furniture include modern, traditional, rustic, and minimali...read more
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Q2. Types of furniture?
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Types of furniture include seating, storage, tables, beds, and more.
• Seating (chairs, sofas, benches)

• Storage (cabinets, shelves, wardrobes)

• Tables (dining tables, coffee tables, desks)

• Beds (bed frames, mattresses, headboards)

• Outdoor furniture (patio sets, hammocks, outdoor sofas)
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Q1. Salary negotiation
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Q2. Immediately joining
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General Questions of Retail KPIs

Q1. Tell me about yourself.
Ans. 
Experienced retail professional with a strong track record of driving sales and leading teams to success.
• Over 5 years of experience in retail management

• Proven ability to increase store profitability through strategic planning

• Skilled in team leadership and development

• Strong customer service focus

• Managed a team of 20+ employees at XYZ store
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Q1. Related to all SOP
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Q2. Implementing SOP
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Implementing Standard Operating Procedures (SOP) is crucial for ensuring consistency and efficiency in store operations.
• Develop clear and detailed SOP documents for all store processes.

• Train all store staff on the SOPs and ensure they understand and follow them.

• Regularly review and update the SOPs to reflect any changes in processes or best practices.

• Monitor and evaluate the implementation of SOPs to identify areas for...read more
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Q1. About candidate background, experience, KPI, expected salary , notice period
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Q1. KPI, Experience, communication, Job responsibilities
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Online basic math on KPIs and case studies

Q1. KPIs, communication, job responsibilities
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Q1. Experience & communication
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Q1. Tell me about yourself
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Q2. KRA vs KPI difference
Ans. 
KRA stands for Key Result Area, which defines the main areas of responsibility for a role. KPI stands for Key Performance Indicator, which measures the performance within those areas.
• KRA focuses on the main areas of responsibility for a role

• KPI measures the performance within those areas

• KRA is more strategic and long-term, while KPI is more tactical and short-term

• Example: KRA for a Store Manager could be 'Increase sale...read more
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Basic knowledge of KPI KRA formulas, Logical reasoning, Retail terminology etc

Q1. Conversion Formula
Ans. 
Conversion formula is used to calculate the percentage of customers who make a purchase after visiting a store.
• Conversion rate = (Number of customers who made a purchase / Total number of customers who visited the store) x 100

• For example, if 100 customers visited the store and 20 made a purchase, the conversion rate would be (20/100) x 100 = 20%
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Q1. Why are you join
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Q1. About your last job profile
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Q1. What are you leaving your current company?
Ans. 
I am leaving my current company to pursue new challenges and opportunities for growth.
• Seeking new challenges and opportunities for growth

• Desire to expand my skill set and experience

• Looking for a company with a culture and values that align with my own

• No room for advancement in current company
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Q2. Tell me about yourself?
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Experienced sales professional with a proven track record of exceeding targets and building strong relationships with clients.
• I have over 7 years of experience in sales, with a focus on B2B sales.

• I am skilled in identifying and pursuing new business opportunities.

• I have a strong ability to build and maintain relationships with clients, resulting in high levels of customer satisfaction and repeat business.

• I am a strateg...read more
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