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Royal Catering Services LLC Team Lead Operations Interview Questions, Process, and Tips
Royal Catering Services LLC Team Lead Operations Interview Experiences
1 interview found
(13 Questions)
- Q1. Tell me about yourself & your job responsibilities
- Q2. Why we should hire you
- Q3. Why you want to join this company
- Q4. Why you are choosing this post
- Q5. What do you know about food safety
- Ans.
Food safety refers to the handling, preparation, and storage of food in a way that prevents foodborne illness.
Food safety involves proper handling, cooking, and storage of food to prevent contamination and foodborne illnesses.
It includes practices such as washing hands before cooking, using separate cutting boards for raw meat and produce, and cooking food to the correct temperature.
Food safety also involves proper sto...
- Q6. What do you know about Hazards
- Ans.
Hazards are potential sources of harm or danger that can cause injury, damage, or loss.
Hazards can be classified into different categories such as physical, chemical, biological, ergonomic, and psychosocial.
Examples of hazards include slippery floors (physical), toxic chemicals (chemical), infectious diseases (biological), repetitive tasks (ergonomic), and workplace stress (psychosocial).
Identifying and assessing hazar...
- Q7. What do you know about cross contamination
- Ans.
Cross contamination is the transfer of harmful bacteria or allergens from one surface to another.
Cross contamination can occur when raw meat comes in contact with ready-to-eat foods.
It is important to use separate cutting boards and utensils for raw meat and produce to prevent cross contamination.
Proper hand washing and sanitizing surfaces can help reduce the risk of cross contamination.
Cross contamination can lead to ...
- Q8. What is the full form of HASAP
- Ans.
Hazard Analysis and Critical Control Points
Hazard Analysis and Critical Control Points
A systematic preventive approach to food safety
Identifies, evaluates, and controls hazards in food production
- Q9. What is the full form of SOP
- Ans.
Standard Operating Procedure
SOP stands for Standard Operating Procedure
It is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations
SOPs are used in various industries such as healthcare, manufacturing, and customer service
Example: A hospital may have SOPs for patient admission, medication administration, and emergency response
- Q10. What is the full form of BNB
- Ans.
BNB stands for Binance Coin, which is a cryptocurrency used on the Binance exchange platform.
BNB stands for Binance Coin
It is a cryptocurrency used on the Binance exchange platform
BNB can be used for various purposes on the Binance platform such as trading fees, token sales, and more
- Q11. What's the full form of CCP
- Ans.
CCP stands for Critical Control Point.
CCP is a term commonly used in food safety management systems.
It refers to a point in the production process where control can be applied to prevent, eliminate, or reduce a food safety hazard.
Examples of CCPs include cooking, chilling, and packaging steps in food production.
Identifying CCPs is essential for implementing a Hazard Analysis and Critical Control Points (HACCP) plan.
- Q12. What is called denger zone
- Ans.
A danger zone is an area or situation where there is a high risk of harm or danger.
Danger zones can include construction sites, war zones, or areas with high crime rates.
It is important to be cautious and aware of your surroundings when entering a danger zone.
Safety measures should be taken to minimize the risk of accidents or harm in a danger zone.
- Q13. What is the role & job responsibilities of a team Leader
Interview Preparation Tips
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Team Lead Operations Interview Questions & Answers
Teleperformance
Tulsi rajput
posted on 2 Jul 2024
Selected
I applied via Walk-in and was interviewed in Aug 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Ans.
Experienced operations professional with a proven track record of leading teams to success.
Over 5 years of experience in operations management
Strong leadership skills with a focus on team development
Implemented process improvements resulting in increased efficiency
Excellent communication and problem-solving abilities
- Q2. KIPs discussion
(2 Questions)
- Q1. Attrition and shrinkage explain
- Ans.
Attrition and shrinkage are common terms used in operations management to explain the loss of employees and resources.
Attrition refers to the natural reduction in staff numbers due to resignations, retirements, or terminations.
Shrinkage refers to the loss of resources such as inventory, equipment, or funds due to theft, damage, or errors.
Both attrition and shrinkage can have a negative impact on operational efficiency ...
- Q2. Problem solving questions
(2 Questions)
- Q1. Tell me about your self
- Ans.
Experienced operations professional with a proven track record in leading teams to success.
Over 5 years of experience in operations management
Strong leadership skills with a focus on team development
Implemented process improvements resulting in increased efficiency
Excellent communication and problem-solving abilities
- Q2. Explain BPO KPIs
- Ans.
BPO KPIs are key performance indicators used to measure the success of operations in a business process outsourcing company.
BPO KPIs are metrics used to evaluate the performance of various operations within a BPO company.
Examples of BPO KPIs include average handle time, first call resolution rate, customer satisfaction score, and agent utilization rate.
These KPIs help BPO companies track and improve their operational e...
Interview Preparation Tips
MANJARI YADAV
(2 Questions)
- Q1. Tell me something about yourself
- Q2. Tell me abouyou family and what is your exact work in a company
(2 Questions)
- Q1. Have you worked on any project and if you succeed or not
- Q2. If you have received the load of 6000 in a day how will you manage that
- Ans.
I would prioritize tasks, delegate responsibilities, and ensure efficient communication to manage the load of 6000 in a day.
Prioritize tasks based on urgency and importance
Delegate responsibilities to team members based on their strengths and workload
Ensure clear communication channels to avoid bottlenecks and delays
Monitor progress regularly and make adjustments as needed
Utilize technology and automation tools to stre
Interview Preparation Tips
Simple Math, reasoning, English are in test.
(1 Question)
- Q1. Basic introduction round
(4 Questions)
- Q1. Operation related questions
- Q2. How to calculate shrinkage.
- Ans.
Shrinkage is calculated by dividing the total amount of time an employee is not available to work by the total scheduled work time.
Calculate total scheduled work time for a specific period (e.g. a day, week, month).
Determine the total amount of time employees are not available to work due to breaks, meetings, training, etc.
Divide the total time employees are not available by the total scheduled work time to get the shr
- Q3. How to calculatea attrition.
- Ans.
Attrition rate is calculated by dividing the number of employees who left the company during a certain period by the average number of employees during that same period.
Calculate the number of employees who left the company during a specific time frame.
Calculate the average number of employees during that same time frame.
Divide the number of employees who left by the average number of employees to get the attrition rat...
- Q4. How to handle the team
Interview Preparation Tips
Selected
I applied via Job Portal
(3 Questions)
- Q1. Salary expection
- Q2. Near by Location
- Q3. Team leader position
Interview Preparation Tips
- Sales experience
Anupam borah
(2 Questions)
- Q1. Past job experience
- Q2. Basic banking operations
(2 Questions)
- Q1. What is the corporate action ?
- Ans.
Corporate action refers to events initiated by a publicly traded company that impact its shareholders and securities.
Corporate actions can include dividends, stock splits, mergers, acquisitions, rights issues, and more
These actions can affect the value of securities and the rights of shareholders
Shareholders need to be informed about corporate actions to make informed decisions about their investments
- Q2. What is the stock split ?
- Ans.
A stock split is a corporate action in which a company divides its existing shares into multiple shares to increase liquidity and make the stock more affordable.
Stock split does not change the overall value of the company
Common stock splits include 2-for-1, 3-for-1, or 3-for-2 ratios
Investors receive more shares at a lower price per share after a stock split
sita rathnam
(1 Question)
- Q1. Tell me about your self
(1 Question)
- Q1. Project handling
samarjeet bhardwaj
Selected
(1 Question)
- Q1. 1.Tell me about your Self ,2.What metrics you track for customer satisfaction,3.Describe your day to day work
(1 Question)
- Q1. Introduced yourself
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