Revolut Interview Questions, Process, and Tips for Experienced

Challenging, made me think.

Q1. HR round was quite satisfactory
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It was illogical to judge someone regarding the product knowledge without having any prior training.

Proficiency in basic English, computer literacy, and management skills.

Q1. What is your expected salary and what are your views on the pay structure?
Ans. 
I expect a competitive salary based on my experience and the responsibilities of the role. I believe in fair pay structure that rewards performance and growth.
• I expect a salary that reflects my experience and the level of responsibility as a Team Lead Operations.

• I believe in a fair pay structure that rewards performance, skills, and growth within the company.

• I am open to discussing salary expectations and negotiating b...read more
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Q2. General analysis on team management and operations management
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Q1. Scenario based questions
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Q2. What were the end-to-end tasks and responsibilities you managed in your last position?
Ans. 
In my last position, I managed end-to-end tasks and responsibilities related to overseeing daily operations, coordinating team activities, and ensuring efficiency.
• Coordinating team schedules and assignments

• Monitoring and optimizing operational processes

• Handling customer inquiries and resolving issues

• Training and mentoring team members

• Analyzing performance metrics and implementing improvements
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Related to scheduling and team handling along with English

Q1. Tell me about yourself
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Q2. Why did you leave previous organisation
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Q3. How many people have you handled
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Q4. What were your KPIs and how did you maintain them
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Q5. Current and expected CTC
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Q1. Tell me about yourself
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Q2. What were the KPIs
Ans. 
Key Performance Indicators (KPIs) are measurable values that demonstrate how effectively a company is achieving key business objectives.
• KPIs should be specific, measurable, achievable, relevant, and time-bound (SMART)

• Examples of KPIs for a Team Lead may include team productivity, customer satisfaction, employee engagement, and project deadlines met

• Regularly tracking and analyzing KPIs can help identify areas for improv
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Q3. How did you manage the CSAT
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Q4. What tools did you use
Ans. 
I have used a variety of tools including project management software, communication platforms, and data analysis tools.
• Project management software (e.g. Jira, Trello)

• Communication platforms (e.g. Slack, Microsoft Teams)

• Data analysis tools (e.g. Excel, Tableau)
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Q5. How do you make your gameplan
Ans. 
I make my gameplan by analyzing the project requirements, setting goals, assigning tasks, and creating a timeline.
• Understand the project requirements and goals

• Break down the tasks into smaller manageable chunks

• Assign tasks to team members based on their strengths and expertise

• Create a timeline with deadlines for each task

• Regularly review and adjust the gameplan as needed
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Q6. What was the csat target and how did you achieve
Ans. 
CSAT target was 90% and was achieved through regular monitoring, feedback collection, and team training.
• Set a clear CSAT target of 90% for the team

• Regularly monitored customer satisfaction scores and feedback

• Collected feedback from customers to identify areas of improvement

• Provided training to team members based on feedback and data analysis

• Implemented process improvements to address common customer issues

• Recognized an...read more
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Q7. If gameplan failed what did you do
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Q8. When you started helping new joined supervisors, how did you teach and how did you manage with your work
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Assessment consisting aptitude, english and reasoning.

Q1. Introduction and basics of AML
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Q1. Technical questions regarding previous experience
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The aptitude test was of moderate level and you can ace it if you are good at mathematical calculations and logical reasoning.

Q1. If fresher, the HR would try gauge your communication skills and would like to know more about your background.
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Q2. If experienced, you can tell about your previous experiences. You must be crystal clear in explaining the points to the HR
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Q1. The interviewer would gauge your stability if experienced.
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English test and technical knowledge

Q1. About Company and previous experience
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Q2. Salary discussion
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Q1. Previous Experience
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Q2. Mock chat/Call
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