Reliance Trends Senior Customer Service Associate Interview Questions and Answers for Experienced

How to solve custemer problem in store

Maths and general knowledge

Behaviour and confidence level is checked

Q1. In this Round they judge seriousness for job by offering less salary
Add your answer

Q1. Can you provide a self-introduction?
Ans. 
Enthusiastic customer service professional with a passion for helping others and a strong background in communication and problem-solving.
• Background: I have over three years of experience in customer service roles, where I developed strong communication skills.

• Skills: Proficient in handling customer inquiries and resolving issues efficiently, as demonstrated in my previous role at XYZ Company.

• Approach: I believe in act...read more
Answered by AI
Add your answer
Q2. What are the internal KPIs, and how has your overall experience in the retail industry been?
Ans. 
Internal KPIs in retail include sales targets, customer satisfaction, and inventory turnover, reflecting my extensive experience in the industry.
• Sales Performance: Meeting or exceeding monthly sales targets, e.g., achieving 120% of the sales goal in Q2.

• Customer Satisfaction: Monitoring feedback scores, such as maintaining a 95% satisfaction rate through surveys.

• Inventory Turnover: Ensuring efficient stock management, e...read more
Answered by AI
Add your answer

Trending and agencies limited is engaged in trending share and securities business

Here is the details demo about how to attempt online coding in c, c++... Be show details of the exam name , programing exam name

Q1. About yourself basic question
Add your answer
Q2. About family about education qualfcation
Add your answer

Q1. Self introduction
Add your answer
Q2. Communication skill
Add your answer
Q3. Grooming, behaviour, smile and petience
Add your answer

Q1. For my selection into the company, I just had to face one to one interview with the department manager of my store
Add your answer
Q2. The manager asked about myself, academic qualification, if I know anything about the sales as well
Add your answer
Q3. Asked whether I can be flexible with the shift
Add your answer
Q4. I was also enquired if I have any smoking or drinks habits
Add your answer
Q5. Was questioned about my future goal
Add your answer

Q1. What is the retail
Ans. 
Retail refers to the sale of goods or services to consumers for personal or household use.
• Retail involves selling products directly to customers through various channels such as brick-and-mortar stores, online platforms, or mobile apps.

• Retailers purchase goods from wholesalers or manufacturers and sell them at a markup to make a profit.

• Customer service associates in retail are responsible for assisting customers with t...read more
Answered by AI
View 1 more answer
Q2. What is your experience
Ans. I have 1 year experience in Amazon Onwarding.
Answered Anonymously
Add your answer

Q1. Growth is life and passion for india
Ans. Love the work, not the company.
Answered Anonymously
Add your answer
Q2. This is the only way to move forward in life, choose your own path.
Add your answer