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Reliance Projects & Property Management Services Customer Service Associate Interview Questions and Answers
Reliance Projects & Property Management Services Customer Service Associate Interview Experiences
3 interviews found
Interview Questionnaire
1 Question
- Q1. How many touch point in-store
- Ans.
There are multiple touch points in-store depending on the type of store and its layout.
The number of touch points varies depending on the store's size and layout.
Common touch points include entrance, product displays, checkout counters, and customer service desks.
Some stores may have additional touch points such as self-checkout machines, interactive displays, or product demonstration areas.
The goal is to ensure that c...
I applied via Company Website and was interviewed in Feb 2021. There were 6 interview rounds.
Interview Questionnaire
1 Question
- Q1. First of all hr aksd 1.introdution 2. work experience 3.qulity details,stability,language,skills and personal information
Interview Preparation Tips
How can saying hr on call then response to the question of how much time you have to get instant answers
Interview Questionnaire
1 Question
- Q1. What is work from home?
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Customer Service Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 29 Mar 2022
I appeared for an interview before Mar 2021.
(10 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Why should we hire you?
- Q4. Share details of your previous job.
- Q5. Why are you looking for a change?
- Q6. Where do you see yourself in 5 years?
- Q7. What are your strengths and weaknesses?
- Q8. Tell me about yourself.
- Q9. Plz explain daily routine
- Ans.
My daily routine involves assisting customers, handling inquiries, and resolving complaints.
Check emails and voicemails for any customer inquiries or complaints
Assist customers with their needs and provide solutions to their problems
Handle billing and payment transactions
Maintain a clean and organized work area
Attend team meetings and training sessions to improve customer service skills
- Q10. Plz explain dehli metro
- Ans.
Delhi Metro is a rapid transit system serving Delhi and its satellite cities in the National Capital Region of India.
Delhi Metro has a total of 10 lines and 285 stations.
It is the largest and busiest metro network in India.
The first line of Delhi Metro was opened in 2002.
It has both elevated and underground sections.
Delhi Metro has made commuting easier and faster for millions of people in Delhi and NCR.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself
- Q2. Choose a topic and speak accordingly for atleast 2 minutes
- Ans.
The importance of effective communication in customer service
Effective communication builds trust and rapport with customers
It helps in understanding customer needs and providing appropriate solutions
Good communication reduces misunderstandings and conflicts
Examples: active listening, clear and concise language, empathy
Using positive language and tone to create a positive customer experience
- Q3. Tell me about your family
Interview Preparation Tips
Don't use fillers and try to keep everything to the point
I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. They were random questions to check communication skills
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 11 Apr 2021
I applied via Naukri.com and was interviewed in Oct 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About contemporary issues.
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 23 Sep 2021
I applied via Naukri.com and was interviewed before Sep 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Tell you something about your self/school life ect..
- Q2. Your hobbies
- Q3. What is your favourite movie or song.
Interview Preparation Tips
I applied via Referral and was interviewed in Jul 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About me and the general knowledge questions
Interview Preparation Tips
I applied via Walk-in and was interviewed before Apr 2021. There was 1 interview round.
(8 Questions)
- Q1. Why should we hire you?
- Q2. Why are you looking for a change?
- Q3. Tell me about yourself.
- Q4. What are your salary expectations?
- Q5. What is your family background?
- Q6. Share details of your previous job.
- Q7. Where do you see yourself in 5 years?
- Q8. What are your strengths and weaknesses?
Interview Preparation Tips
- Effective Communication Skills
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Reliance Projects & Property Management Services Customer Service Associate Reviews and Ratings
based on 29 reviews
Rating in categories
|
Assistant Manager
525
salaries
|  ₹1.2 L/yr - ₹8 L/yr |
|
Senior Executive
285
salaries
| ₹1.7 L/yr - ₹7 L/yr |
|
Home Sales Officer
193
salaries
| ₹1.5 L/yr - ₹3.6 L/yr |
|
Sales Executive
184
salaries
| ₹1.1 L/yr - ₹4.5 L/yr |
|
Executive
184
salaries
| ₹1.2 L/yr - ₹5.2 L/yr |
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