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Reliance Projects & Property Management Services Senior Customer Service Officer Interview Questions and Answers

Updated 26 Oct 2021

Reliance Projects & Property Management Services Senior Customer Service Officer Interview Experiences

1 interview found

Interview Questionnaire 

3 Questions

  • Q1. What is your current CTC?
  • Ans. 

    My current CTC is competitive and reflects my experience and skills in customer service.

    • My current CTC is $70,000 annually, which includes base salary and bonuses.

    • I have received performance-based raises over the past few years, enhancing my overall compensation.

    • In my previous role, I negotiated a salary increase based on my contributions to customer satisfaction metrics.

  • Answered by AI
  • Q2. How you can handle chemist retail counter ?
  • Q3. How much experience you have in pharma industry?

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Interview Tips & Stories
2w
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Interview questions from similar companies

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Recruiter will take one on one interview and will ask some questions like introduce yourself, family background, education. Will check fluency.
Round 2 - HR 

(4 Questions)

  • Q1. What is your family background?
  • Q2. Why should we hire you?
  • Q3. Tell me about yourself.
  • Q4. Language test will ask about English and Hindi language.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be fluent, straight forward with polite voice with accurate grammar.

Senior Customer Service Officer Interview Questions Asked at Other Companies

Q1. How would you handle a chemist retail counter?

I applied via Referral and was interviewed before Mar 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Intro, strength and weakness with example, about studies , about hobbies with tricky questions, to sign a contract.

Interview Preparation Tips

Interview preparation tips for other job seekers - Selection process of Wipro is too good,
my advice is don't lie during interview, everything will be fine.

I applied via Campus Placement and was interviewed before Jan 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Talk about yourself
  • Ans. 

    I am a dedicated customer service professional with a passion for helping others and a strong background in problem-solving.

    • Experience: Over 3 years in customer service roles, handling inquiries and resolving issues efficiently.

    • Skills: Excellent communication skills, both verbal and written, demonstrated through positive customer feedback.

    • Problem-Solving: Successfully resolved a complex billing issue for a customer, re...

  • Answered by AI
  • Q2. Where do you see yourself in 5 years
  • Q3. What is you motto of joining our company
  • Ans. 

    My motto for joining your company is to provide exceptional service that fosters trust and loyalty among customers.

    • Commitment to customer satisfaction: I believe in going the extra mile, like resolving issues promptly and effectively.

    • Building relationships: I aim to create a welcoming environment, ensuring customers feel valued and heard.

    • Continuous improvement: I am dedicated to learning and adapting to enhance service...

  • Answered by AI
  • Q4. Would you be comfortable doing all shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be punctual and on time for the interview. Please address your seniors. Please always be polite and formal. Set yourself high standards. Please maintain them. Never stop learning and adopting. Learn new things.

I applied via Naukri.com and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About myself

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak in English thoroughly

I applied via Walk-in and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Like what is ur memorable day, what is ur sallery expections, why should I hire u,

Interview Preparation Tips

Interview preparation tips for other job seekers - When you go to give interviews you have faith in yourself and think that you will do it all

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself and work history
  • Q2. Why did you leave those companies
  • Q3. Grammar test and simple topics to speak on a minute

Interview Preparation Tips

Interview preparation tips for other job seekers - Two rounds of interview. VnA and Operations round. Be prepared with vna round through youtube and google. There could also be simple grammar test online. Give answers in simple and point wise in operations round.Its not difficult to crack.
Are these interview questions helpful?

I applied via Walk-in and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Group discussion and operational then HR round

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication required.

Interview Questionnaire 

1 Question

  • Q1. Mostly from Resume so well prepare for it. also every company ask questions that they are looking the knowledge and passion of candidates regarding that particular job role they offered.

I applied via Referral and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction and hobby and job related question.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be simple as you need don't be oversmart. They are looking for your patience.

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Reliance Projects & Property Management Services Senior Customer Service Officer Reviews and Ratings

based on 1 review

1.0/5

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3.0

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4.0

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4.0

Salary

1.0

Job security

5.0

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1.0

Promotions

3.0

Work satisfaction

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