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Reliance Jewels Customer Support Associate Interview Questions and Answers

Updated 29 Nov 2023

Reliance Jewels Customer Support Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Self introduction and technical questions
  • Q2. Tell about your self and should have knowledge about gold
  • Q3. Be professional
  • Q4. Bee formal and clean shaved
  • Q5. Neatly groomed and well experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep learning keep growing

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What do you know about sales?
  • Q2. What is your hobbies, experience and education qualification.
Round 2 - One-on-one 

(3 Questions)

  • Q1. How much experience do you have?
  • Q2. Why did you leave your job?
  • Q3. Why did you leave that job?

Interview Preparation Tips

Topics to prepare for Senco Gold Customer Care Executive interview:
  • About sales
  • Gold
  • Diamond
Interview preparation tips for other job seekers - Identify your skills and enjoy your job.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Where do you see yourself in 5 years
  • Ans. 

    In 5 years, I see myself as a seasoned Customer Service Executive, leading a team and implementing innovative strategies to enhance customer satisfaction.

    • Leading a team of customer service representatives

    • Implementing innovative strategies to improve customer satisfaction

    • Continuing to enhance my skills and knowledge in customer service

    • Working towards a management role within the customer service department

  • Answered by AI
Round 2 - Behavioral 

(1 Question)

  • Q1. Regarding Education qualification
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Knowledge of jewelry.
  • Q2. Calculate of making charge.
Round 2 - One-on-one 

(2 Questions)

  • Q1. Salary regarding question.
  • Q2. About company.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be conference & knowledgeable.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Fair

Round 1 - One-on-one 

(2 Questions)

  • Q1. I don't remember
  • Q2. Hr
Round 2 - HR 

(2 Questions)

  • Q1. I don't remember
  • Q2. Hr
Round 3 - HR 

(2 Questions)

  • Q1. I don't remember
  • Q2. Hr
Round 4 - HR 

(2 Questions)

  • Q1. I don't remember
  • Q2. AHr
Round 5 - HR 

(2 Questions)

  • Q1. I don't remember
  • Q2. Hr
Round 6 - HR 

(2 Questions)

  • Q1. I don't remember
  • Q2. Hr
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why should I be hired?
  • Ans. 

    I have extensive experience in customer service, strong communication skills, and a proven track record of exceeding customer expectations.

    • Proven track record of exceeding customer expectations

    • Strong communication skills

    • Extensive experience in customer service

    • Ability to handle challenging situations effectively

  • Answered by AI
  • Q2. What did you achieve last month at your previous company?
  • Ans. 

    Implemented a new customer feedback system resulting in a 20% increase in customer satisfaction ratings.

    • Implemented a new customer feedback system

    • Achieved a 20% increase in customer satisfaction ratings

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - Group Discussion 

We were given a topic to discuss on social media.

Round 2 - HR 

(2 Questions)

  • Q1. Basic introductions
  • Q2. General knowledge,Math
Round 3 - One-on-one 

(2 Questions)

  • Q1. Basic Questions
  • Q2. Asking about my family,and why I want to join this industry.

Interview Preparation Tips

Topics to prepare for Senco Gold Customer Care Executive interview:
  • Gk + Math
Interview preparation tips for other job seekers - If you're the one who want to join Senco , first your appearance should be good, you have to be confident and they will ask you about yourself, and some GK questions and some Math percentage questions. And the questions they will ask will depends on your attitude.
That's all, hope for the best.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2024. There were 8 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Can you provide a brief introduction about yourself?
  • Q2. What are you strength and weakness
Round 2 - No 2nd round round held 

(2 Questions)

  • Q1. No second round was conducted .I had only 1round
  • Q2. No second round was conducted I had only 1round
Round 3 - HR 

(2 Questions)

  • Q1. Salary discussion
  • Q2. Salary discussion
Round 4 - Nothing 

(2 Questions)

  • Q1. No second round was conducted I had only 1 round
  • Q2. No second round was conducted I had only 1 round
Round 5 - Nothing 

(2 Questions)

  • Q1. No second round was conducted I had only 1round
  • Q2. No second round was conducted I had only 1round
Round 6 - Nothing 

(1 Question)

  • Q1. No second round was conducted I had only 1round
Round 7 - Nothing 

(2 Questions)

  • Q1. No second round was conducted I had only 1round
  • Q2. Nothing
Round 8 - Nothing 

(2 Questions)

  • Q1. No second round was conducted I had only 1roun
  • Q2. Nothing

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication plays an important role so one should always work on it
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected
Round 1 - Group Discussion 

Is required to fill up lak on solid bala?

Round 2 - HR 

(2 Questions)

  • Q1. How many type of chain?
  • Ans. 

    There are two main types of chains: open chains and closed chains.

    • Open chains are linear chains that do not form a loop.

    • Closed chains are circular chains that form a loop.

    • Examples include necklace (open chain) and bracelet (closed chain).

  • Answered by AI
  • Q2. 2 type

Interview Preparation Tips

Interview preparation tips for other job seekers - When you will come please check all things carefully
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Like discuss about My self.

Round 2 - One-on-one 

(2 Questions)

  • Q1. HR and interviewe discuss about why do you want to this job?.
  • Q2. Are you ready for shift another place ?
Round 3 - HR 

(2 Questions)

  • Q1. Department on interviews
  • Q2. Other

Interview Preparation Tips

Topics to prepare for Senco Gold Customer Service Executive interview:
  • About company
Interview preparation tips for other job seekers - Stores manager and HR taking interview

Reliance Jewels Interview FAQs

How many rounds are there in Reliance Jewels Customer Support Associate interview?
Reliance Jewels interview process usually has 2 rounds. The most common rounds in the Reliance Jewels interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in Reliance Jewels Customer Support Associate interview?

Some of the top questions asked at the Reliance Jewels Customer Support Associate interview -

  1. Neatly groomed and well experie...read more
  2. Bee formal and clean sha...read more
  3. Be professio...read more

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Reliance Jewels Customer Support Associate Reviews and Ratings

based on 1 review

1.0/5

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1.0

Work-Life balance

3.0

Salary & Benefits

1.0

Job Security

1.0

Company culture

2.0

Promotions/Appraisal

1.0

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