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Reliance Jewels Customer Support Associate Interview Questions and Answers
Updated
29 Nov 2023
Reliance Jewels Customer Support Associate Interview Experiences
1 interview found
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in May 2023. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one
(5 Questions)
- Q1. Self introduction and technical questions
- Q2. Tell about your self and should have knowledge about gold
- Q3. Be professional
- Q4. Bee formal and clean shaved
- Q5. Neatly groomed and well experience
Add your answer
Add your answer
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Keep learning keep growing
Top trending discussions
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Interview Tips & Stories
2d (edited)
engagingstriker
·
student at
SRM Institute of Science & Technology, Chennai
Suggestion to learn new stack after React
I work for a small startup on React.
In our company they use fastAPI, ML, RAG models etc they work Chatbots etc
I don't think they will give an opportunity to work on that to me.
So, I have like 1 year of experience in ReactJs. I am good at react. Which technology would be the best to explore ????
I have thoughts of working on java backend but I don't have any experience in java. I too have very little.
I am more happy to code in python. Should I learn python, javascript based backend. I like python and js based backend work only.
But I see everywhere companies only hire for Java backend only 😢
any suggestions guys please. Guide me
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Customer Support Associate Interview Questions & Answers
American Express
Anonymous
posted on 29 Apr 2023
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Oct 2022. There were 5 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment
You will be asked to write a passage of around 200-250 words on any topic given by the HR.
Round 3 - HR
(1 Question)
- Q1. Stability questions. Around resume and experience.
Add your answer
Round 4 - Typing Test
(1 Question)
- Q1. They require 35 wpm typing speed with 95% accuracy.
Add your answer
Round 5 - One-on-one
(1 Question)
- Q1. This was ops round. There were questions around the resume. The manager basically test stability and field knowledge.
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - The advice will be:
1. Be confident
2. Choose not to lie when that doesn't matter much.
3. Be prepared to answer everything you have mentioned in the resume and that includes the previous experiences, their date of joining and reliving. Why you are leaving the current job.
4. There might be questions to check stability. They might ask your views on working overtime, rotational shifts and offs.
5. There might be some questions about your family and their occupations.
6. Again, be confident.
1. Be confident
2. Choose not to lie when that doesn't matter much.
3. Be prepared to answer everything you have mentioned in the resume and that includes the previous experiences, their date of joining and reliving. Why you are leaving the current job.
4. There might be questions to check stability. They might ask your views on working overtime, rotational shifts and offs.
5. There might be some questions about your family and their occupations.
6. Again, be confident.
Senior Customer Service Executive Interview Questions & Answers
American Express
Anonymous
posted on 21 Oct 2024
Interview experience
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response
I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.
Round 1 - One-on-one
(2 Questions)
- Q1. Tell me something about yourself?
- Q2. Are you experienced or fresher? If experienced, then tell us about your work profile, your responsibilities and years of experience?
Add your answer
Add your answer
Customer Service Executive Interview Questions & Answers
American Express
Soukha bumai
posted on 14 May 2024
Interview experience
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR
(1 Question)
- Q1. Explain the last movie you have watched
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I sent my resume to HR email 3 to 4 times, as per instructed said will get back to you, after that I waited and waited but even after 7-10 days never responded back, so I called them again and again for confirmation but still no proper response nor any proper feedback, I just wanted to ask them, am I eligible or not, still never responded back, this kind of HR is really unprofessional, feel sorry that they are working with one the best organisation and act like highly professional but not at all, don't even know how to talk with people also, I just wanted to try, doesn't matter wither I'll be selected or not, but atleast wanted to try once, I deserve to get atleast one chance for interview appointment.
Customer Service Executive Interview Questions & Answers
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Anonymous
posted on 6 Aug 2023
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Jul 2023. There were 5 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR
(2 Questions)
- Q1. Salary drawn in current organization
- Q2. Why you want to join American Express?
Add your answer
Add your answer
Round 3 - VnA
(1 Question)
- Q1. A paragraph was given to me. I was asked to read it for 2 mins and they would remove it from the screen and ask me questions from the paragraph and answers must be relevant to the paragraph. A mock call si...
Add your answer
Round 4 - Technical
(2 Questions)
- Q1. Why you want to join Amex? Tell about your hobbies.
- Q2. When I informed I like cooking and it is my hobby. Interviewer asked, "what can can you cook?"
Add your answer
Add your answer
Round 5 - Technical
(2 Questions)
- Q1. Would you be comfortable doing night shifts? Who do you live with? What does your father do?
- Q2. Travel is in boom. Why are you quitting now?
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If you are seeking a role in Customer Service. Your communication skills need to be good. Be confident and explains your previous/current roles with enthusiasm. Agree to their conditions, e.g. nights shifts, Work from office and all. Remember you are asking for a job, be humble and do not put up your demands.
Customer Care Executive Interview Questions & Answers
American Express
Anonymous
posted on 15 Apr 2024
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response
I applied via AmbitionBox and was interviewed in Mar 2024. There were 2 interview rounds.
Round 1 - Aptitude Test
How do you save your items quickly in a computer?
Round 2 - Technical
(1 Question)
- Q1. How would you respond to a very slow/soft speaking old lady?
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Always be patience and prompt
Customer Support Associate Interview Questions & Answers
American Express
Anonymous
posted on 29 Apr 2023
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Oct 2022. There were 5 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Assignment
You will be asked to write a passage of around 200-250 words on any topic given by the HR.
Round 3 - HR
(1 Question)
- Q1. Stability questions. Around resume and experience.
Add your answer
Round 4 - Typing Test
(1 Question)
- Q1. They require 35 wpm typing speed with 95% accuracy.
Add your answer
Round 5 - One-on-one
(1 Question)
- Q1. This was ops round. There were questions around the resume. The manager basically test stability and field knowledge.
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - The advice will be:
1. Be confident
2. Choose not to lie when that doesn't matter much.
3. Be prepared to answer everything you have mentioned in the resume and that includes the previous experiences, their date of joining and reliving. Why you are leaving the current job.
4. There might be questions to check stability. They might ask your views on working overtime, rotational shifts and offs.
5. There might be some questions about your family and their occupations.
6. Again, be confident.
1. Be confident
2. Choose not to lie when that doesn't matter much.
3. Be prepared to answer everything you have mentioned in the resume and that includes the previous experiences, their date of joining and reliving. Why you are leaving the current job.
4. There might be questions to check stability. They might ask your views on working overtime, rotational shifts and offs.
5. There might be some questions about your family and their occupations.
6. Again, be confident.
Customer Service Executive Interview Questions & Answers
American Express
Anonymous
posted on 1 Jan 2023
Interview experience
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response
I applied via Approached by Company and was interviewed in Dec 2022. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR
(3 Questions)
- Q1. Introduction and scheduling ops round date
- Q2. About current role and responsibilities
- Q3. Any gab in education or company and why
Add your answer
Add your answer
Add your answer
Round 3 - Technical
(1 Question)
- Q1. Ops ask any thing out of the box ot seems they are asking irrelevent questions but they are the people who can ask any thing weather its out of the box also
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Amex interviewer really don't have common sense in terms of their module in interview
Customer Service Executive Interview Questions & Answers
American Express
Anonymous
posted on 23 Mar 2023
Interview experience
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Feb 2023. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR
(2 Questions)
- Q1. What is your weakness and how did you cope it
- Q2. What was the most difficult call you got in your job and how dod you handle it
Add your answer
Add your answer
Interview Preparation Tips
Topics to prepare for American Express Customer Service Executive interview:
- Situation
Customer Service Executive Interview Questions & Answers
American Express
Anonymous
posted on 2 Feb 2023
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - One-on-one
(2 Questions)
- Q1. Tell me about yourself?
- Ans.
I am a dedicated and experienced Customer Service Executive with a strong focus on providing exceptional customer support.
I have over 5 years of experience in the customer service industry.
I am skilled in handling customer inquiries, resolving complaints, and providing product information.
I have a proven track record of maintaining high customer satisfaction ratings.
I am proficient in using customer service software an...
- Q2. Why did u leave last company?
- Ans.
I left my last company due to limited growth opportunities and a desire for a new challenge.
Limited growth opportunities
Desire for a new challenge
Answered by
AI
Add your answer
Answered by
AI
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident n carry a smile on ur face. This will be a must.
Reliance Jewels Interview FAQs
How many rounds are there in Reliance Jewels Customer Support Associate interview?
Reliance Jewels interview process usually has 2 rounds. The most common rounds in the Reliance Jewels interview process are Resume Shortlist and One-on-one Round.
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Reliance Jewels Customer Support Associate Interview Process
based on 1 interview
Interview experience
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Reliance Jewels Customer Support Associate Reviews and Ratings
based on 1 review
Rating in categories
|
Customer Service Associate
107
salaries
|  ₹1.2 L/yr - ₹3.5 L/yr |
|
Sales Executive
95
salaries
| ₹1.2 L/yr - ₹3.8 L/yr |
|
Floor Manager
55
salaries
| ₹3 L/yr - ₹6.8 L/yr |
|
Store Manager
52
salaries
| ₹3.6 L/yr - ₹10.6 L/yr |
|
Store Incharge
43
salaries
| ₹3 L/yr - ₹5.3 L/yr |
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