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Reimann's Fine Foods Chat Support Executive Interview Questions and Answers

Updated 24 Nov 2023

Reimann's Fine Foods Chat Support Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Indeed and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell about yourself Tell about your family background Tell about your working experience What is your salary expectations
  • Ans. 

    I have a strong background in chat support and am experienced in handling customer inquiries. I come from a supportive family and have a positive working experience.

    • Experienced in chat support and customer inquiries

    • Supportive family background

    • Positive working experience

    • Salary expectations to be discussed during the interview

  • Answered by AI
  • Q2. Typing test Listening test Screening test

Interview questions from similar companies

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024. There were 5 interview rounds.

Round 1 - Aptitude Test 

Typing test, one minute typing test

Round 2 - Assignment 

Essay of 150 words on a topic of their choice within 15 minutes.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Hr round- tell me about yourself
  • Q2. Why career gap? Why leaving current organisation?
Round 4 - One-on-one 

(2 Questions)

  • Q1. Ops round- what is kyc process, what is spi and pii, etc
  • Ans. 

    KYC process refers to verifying the identity of customers to prevent fraud, while SPI and PII are types of sensitive information.

    • KYC process stands for Know Your Customer and involves verifying the identity of customers through documents like ID cards, passports, etc.

    • SPI stands for Sensitive Personal Information, such as financial details, while PII stands for Personally Identifiable Information, like name and address.

    • ...

  • Answered by AI
  • Q2. What is aml, bfsi, ach and via transfer
  • Ans. 

    AML stands for Anti-Money Laundering, BFSI stands for Banking, Financial Services, and Insurance, ACH stands for Automated Clearing House, and VIA Transfer is a method of transferring funds electronically.

    • AML is a set of procedures, laws, and regulations designed to prevent the practice of generating income through illegal actions.

    • BFSI refers to the industry encompassing banking institutions, financial services compani...

  • Answered by AI
Round 5 - Versant 

(2 Questions)

  • Q1. Quite easy. Just follow instructions on screen and do in a quiet area.
  • Q2. Will ask you to write - fill in the blanks, 80 words passage summaries, 200 words email, listen dictation and then write etc..

Interview Preparation Tips

Interview preparation tips for other job seekers - Hr was dishonest. Told me a different in-hand figure during interview rounds. After I cleared all interviews and submitted documents, then she told me that in-hand salary wil ll be different and the amount told earlier was variable, and it was my fault that I didn't know this and not her that she didn't tell me upfront. And also additional 500-1000 rs fee for taking company transport which was not told earlier . So experience with HR was pretty bad. They are dishonest and bunch of liars. The consultant also took her side.
The shift is also longer than most companies . 9.5 hours shift.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about your self
  • Q2. What are your strength
  • Q3. What are your hobbies
  • Q4. Why should we hire you?
  • Q5. Why do you want to work for our company?
Round 2 - Aptitude Test 

Logical reasoning and verbal

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Content moderation

Interview Preparation Tips

Interview preparation tips for other job seekers - If you go also few companys they need American english with fluency if you know very well then only you should attend for interviews.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

It was reading speaking and listening test

Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About Yesterday routine
  • Q2. About introduction of yourself
  • Q3. Your most memorable day or about home city
Round 3 - Aptitude Test 

Mac test and knowledge test and voice test

Round 4 - One-on-one 

(1 Question)

  • Q1. Manager round about you

Interview Preparation Tips

Interview preparation tips for other job seekers - Being confident and believe in yourself and keep smile

I applied via Campus Placement and was interviewed in Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 3 - HR 

(1 Question)

  • Q1. Share details of your previous job.
Round 4 - HR 

(2 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Motivation &struggle&amazing etc

I applied via Referral and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What do you mean by customer service representative?
  • Ans. 

    A customer service representative is a person who interacts with customers on behalf of a company to provide information, resolve issues, and ensure customer satisfaction.

    • Acts as a liaison between the company and its customers

    • Answers customer inquiries and resolves complaints

    • Provides information about products and services

    • Ensures customer satisfaction and retention

    • May handle sales and billing inquiries

    • Examples: call ce...

  • Answered by AI
  • Q2. What are your views on covid situation?
  • Ans. 

    The covid situation is a global crisis that has affected millions of people and disrupted daily life.

    • The pandemic has caused widespread illness, death, and economic hardship

    • It has highlighted the importance of public health measures such as social distancing and wearing masks

    • Vaccines have been developed and are being distributed, but there are still challenges in ensuring equitable access

    • The situation is constantly evo...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I dont have anything against the company. I have a problem with one of the recruiters. Company location is Thane and the person's name is asawari. There was a hiring for Chat process in Jio. I applied for the same and i got a call from the lady. She asked me 1-2 questions about random topics like covid situation and customer service responsibilities. I answered the questions politely but the response was very rude. The lady demanded me to have excellent communication skills with good thought process. When i cross questioned and reasoned with her that communicating through chat is different and customer market is indian. Least customer will really care about english and will be much concerned about their own issues. Customer care representative is responsible for understanding and serving the needs of customers keeping language barriers at bay. but she refused to listen and directly hung up. These type of recruiters are the reason MNCs are not able to hire talent. They are just hiring english speaking machines.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why did you leave your last company?
  • Q3. What is your salary expectations?
  • Q4. What was the quality parameters in previous company.
  • Q5. What is customer Service?

Interview Preparation Tips

Interview preparation tips for other job seekers - Average english speakers can easily crack the interview.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Why do want to join chat process?
  • Ans. 

    I enjoy helping customers and providing efficient support through chat.

    • Enjoy interacting with customers

    • Skilled in written communication

    • Ability to multitask and handle multiple chats simultaneously

  • Answered by AI

Reimann's Fine Foods Interview FAQs

How many rounds are there in Reimann's Fine Foods Chat Support Executive interview?
Reimann's Fine Foods interview process usually has 2 rounds. The most common rounds in the Reimann's Fine Foods interview process are Resume Shortlist and One-on-one Round.

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