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I applied via Indeed and was interviewed in Oct 2023. There were 2 interview rounds.
I have a strong background in chat support and am experienced in handling customer inquiries. I come from a supportive family and have a positive working experience.
Experienced in chat support and customer inquiries
Supportive family background
Positive working experience
Salary expectations to be discussed during the interview
Top trending discussions
I applied via Recruitment Consulltant and was interviewed in Mar 2024. There were 5 interview rounds.
Typing test, one minute typing test
Essay of 150 words on a topic of their choice within 15 minutes.
KYC process refers to verifying the identity of customers to prevent fraud, while SPI and PII are types of sensitive information.
KYC process stands for Know Your Customer and involves verifying the identity of customers through documents like ID cards, passports, etc.
SPI stands for Sensitive Personal Information, such as financial details, while PII stands for Personally Identifiable Information, like name and address.
...
AML stands for Anti-Money Laundering, BFSI stands for Banking, Financial Services, and Insurance, ACH stands for Automated Clearing House, and VIA Transfer is a method of transferring funds electronically.
AML is a set of procedures, laws, and regulations designed to prevent the practice of generating income through illegal actions.
BFSI refers to the industry encompassing banking institutions, financial services compani...
I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.
Logical reasoning and verbal
I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.
posted on 8 May 2024
It was reading speaking and listening test
posted on 18 Mar 2023
I applied via Walk-in and was interviewed before Mar 2022. There were 4 interview rounds.
Mac test and knowledge test and voice test
I applied via Campus Placement and was interviewed in Jan 2022. There were 4 interview rounds.
I applied via Referral and was interviewed in Nov 2020. There were 3 interview rounds.
A customer service representative is a person who interacts with customers on behalf of a company to provide information, resolve issues, and ensure customer satisfaction.
Acts as a liaison between the company and its customers
Answers customer inquiries and resolves complaints
Provides information about products and services
Ensures customer satisfaction and retention
May handle sales and billing inquiries
Examples: call ce...
The covid situation is a global crisis that has affected millions of people and disrupted daily life.
The pandemic has caused widespread illness, death, and economic hardship
It has highlighted the importance of public health measures such as social distancing and wearing masks
Vaccines have been developed and are being distributed, but there are still challenges in ensuring equitable access
The situation is constantly evo...
I applied via Approached by Company and was interviewed in Jul 2024. There was 1 interview round.
I enjoy helping customers and providing efficient support through chat.
Enjoy interacting with customers
Skilled in written communication
Ability to multitask and handle multiple chats simultaneously
TCS
Accenture
Wipro
Cognizant