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Recruiterflow Customer Success Associate Interview Questions and Answers

Updated 7 Mar 2024

Recruiterflow Customer Success Associate Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me about Yourself
  • Q2. Why are you leaving your current company?
  • Q3. What was your last drawn CTC?
  • Q4. Why do you want to join RecruiterFlow?
Round 2 - One-on-one 

(2 Questions)

  • Q1. What do you understand by customer service?
  • Ans. 

    Customer service involves providing assistance and support to customers before, during, and after a purchase.

    • Customer service is about meeting the needs and expectations of customers.

    • It involves listening to customers, addressing their concerns, and providing solutions.

    • Customer service can be provided through various channels such as phone, email, chat, or in-person.

    • Building relationships with customers and ensuring th...

  • Answered by AI
  • Q2. Give me two scenarios where you went above and beyond to help a customer.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Customer Success Behaviour Questions
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is sap successfactors?
  • Ans. 

    SAP SuccessFactors is a cloud-based human capital management software that helps organizations manage their workforce effectively.

    • Cloud-based HR software

    • Helps manage employee data, performance, goals, and recruitment

    • Provides analytics and reporting tools

    • Integrates with other SAP modules like SAP HCM and SAP ERP

  • Answered by AI
  • Q2. Why sap successfactors is using?
  • Ans. 

    SAP SuccessFactors is used for human capital management, talent management, and employee engagement.

    • SAP SuccessFactors helps organizations manage their workforce effectively

    • It provides tools for recruiting, onboarding, performance management, learning, and development

    • The platform offers analytics and insights to drive better decision-making

    • It enhances employee engagement and productivity

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Question related S3, RI etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn AWS and other cloud service

Interview Questionnaire 

6 Questions

  • Q1. Basic troubleshooting on servers
  • Q2. How will you deal with irate cx
  • Q3. WHY SHOULD WE HIRE YOU
  • Q4. Rate yourself
  • Q5. Pick a topic
  • Q6. Your birth place

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go for it chill scenes
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Customer Success Behaviour Questions

Interview Questionnaire 

1 Question

  • Q1. Role based permissions Configure business rule Business configuration Topics covered
Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me something about yourself?
  • Ans. 1- Always start with your name, city where do you belong with current location of living. 2- Preceding with your current qualification or job experience alongwith some relevant skills, thereafter you could add some other expertise that relevant to JD (which have you applied for?) 3- Closed introduction with speaking about one best fit skill that extremely required for the position and you already have that skill. Thank...
  • Answered Anonymously
  • Q2. How did you know or get about this job position opening?
  • Ans. Always keep it simple and short like I got to know about this position through my LinkedIn profile wherein I applied for the same.
  • Answered Anonymously
  • Q3. What do you know about Byjus or any company in which you have applied for job?
  • Ans. Always speak about company vision and mission and some their best services along with brief details of their inception in the market. Tip:- Please go and do Google about company before an interview in which company you are going to get interview. And prepare bit yourself about this question.
  • Answered Anonymously
  • Q4. Why do you want to work in our company?
  • Ans. Show your realistic interest in the form of some vision of your career matching with their company's mission and vision. Example:- I want to assist students in solving their queries with latest modern way of education system which is the foundation of byjus company to provide their students solution. Therefore I am able to see my goals matching with company and I really want to work without byjus as they always provid...
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident and calm and don't think too much about questions and responses.
Just be focused and be aware of Job Description that is it matching to your resume or not?
Then provide responses as per the situation and questions which would be asked in an interview.
All the very best!
Break a leg 😀
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Personal information,last job experience,why you want to change the previous job,and some general knowledge
  • Q2. Name,Adress,what i used to do previously and why i am joining this company,ctc,what is photosynthesis from science was asked
  • Q3. Discussion about salary,company benifits
  • Q4. Documentation send through mail
  • Q5. Will be loyal to the company if any hardships comes around
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Interviewer ask to introduce, after that they asked few questions related to prior experience, How will i manage multiple tasks at a time. they also given me some situation based questions
Round 2 - Case Study 

Interviewer has given multiple situation based questions, Few questions were related to subject oriented and doubt solving.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm & sound confident, share all the experience you have had in your prior job, read few things about the job role before interview

Recruiterflow Interview FAQs

How many rounds are there in Recruiterflow Customer Success Associate interview?
Recruiterflow interview process usually has 2 rounds. The most common rounds in the Recruiterflow interview process are HR and One-on-one Round.
How to prepare for Recruiterflow Customer Success Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Recruiterflow. The most common topics and skills that interviewers at Recruiterflow expect are Customer Complaints, Customer Service, Helpdesk, Interpersonal Skills and MS Office.

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Recruiterflow Customer Success Associate Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Recruiterflow Customer Success Associate Salary
based on 4 salaries
₹4.5 L/yr - ₹5.4 L/yr
9% less than the average Customer Success Associate Salary in India
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