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BYJU'S Customer Success Associate Interview Questions and Answers

Updated 27 Mar 2024

BYJU'S Customer Success Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Customer Success Behaviour Questions

Interview questions from similar companies

I applied via Referral and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Salary package

Interview Preparation Tips

Interview preparation tips for other job seekers - very easy process..2 rounds only
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jan 2023. There were 2 interview rounds.

Round 1 - Case Study 

Case study on lesson planning

Round 2 - One-on-one 

(1 Question)

  • Q1. Manager round either over zoom or face to face
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Normal introduction
  • Q2. Tell me about ur self job profile responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Learning about your background and experience. Questions related to work culture scenarios.
Round 2 - One-on-one 

(1 Question)

  • Q1. Behavorial and situation based questions
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Basic questions
  • Q2. Details about your day to day work
  • Ans. 

    As a Senior Associate, my day to day work involves managing client relationships, overseeing project timelines, and providing strategic guidance.

    • Managing client relationships by regularly communicating with clients to understand their needs and address any concerns

    • Overseeing project timelines by creating and updating project plans, tracking progress, and ensuring deadlines are met

    • Providing strategic guidance by analyzi...

  • Answered by AI
Round 3 - Case Study 

Situation based questions

Round 4 - HR 

(1 Question)

  • Q1. Details on joining
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me About self
  • Q2. Provide previous best work
Round 3 - Technical 

(1 Question)

  • Q1. Previous work related query
Round 4 - Technical 

(1 Question)

  • Q1. About PW intro details
Round 5 - HR 

(1 Question)

  • Q1. Salary discussion and previous company details
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Case Study 

University share calculations and gst accounting entries

Round 2 - One-on-one 

(1 Question)

  • Q1. Prior work experience
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Had a very basic discussion with HR
Round 2 - Coding Test 

Coding test on data structures and algorithms

Round 3 - Assignment 

Asked to create teaching material on given topic

Round 4 - Technical 

(1 Question)

  • Q1. Technical discussion on the material + few coding problems
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Be prepared for real life situation questions related to Industry
Round 2 - Assignment 

Case study provided for analysis and review

BYJU'S Interview FAQs

How many rounds are there in BYJU'S Customer Success Associate interview?
BYJU'S interview process usually has 1 rounds. The most common rounds in the BYJU'S interview process are One-on-one Round.

Tell us how to improve this page.

BYJU'S Customer Success Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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BYJU'S Customer Success Associate Salary
based on 10 salaries
₹4.1 L/yr - ₹6.2 L/yr
18% less than the average Customer Success Associate Salary in India
View more details

BYJU'S Customer Success Associate Reviews and Ratings

based on 3 reviews

4.0/5

Rating in categories

3.7

Skill development

3.7

Work-life balance

4.0

Salary

4.3

Job security

4.4

Company culture

4.1

Promotions

3.4

Work satisfaction

Explore 3 Reviews and Ratings
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