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BYJU'S Student Success Manager Interview Questions and Answers

Updated 12 Apr 2024

BYJU'S Student Success Manager Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Interviewer ask to introduce, after that they asked few questions related to prior experience, How will i manage multiple tasks at a time. they also given me some situation based questions
Round 2 - Case Study 

Interviewer has given multiple situation based questions, Few questions were related to subject oriented and doubt solving.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm & sound confident, share all the experience you have had in your prior job, read few things about the job role before interview
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How long will you stay ?
  • Q2. What was your previous salary?

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont join by any chance. It is a fake company with low morales.

Student Success Manager Interview Questions Asked at Other Companies

asked in BYJU'S
Q1. How will you explain a student report to parent?
Q2. Sell the the glasses which you are wearing
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How will you explain a student report to parent?
  • Ans. 

    I will explain the student's progress, strengths, and areas for improvement in a clear and concise manner.

    • Start by highlighting the student's strengths and achievements

    • Explain the areas where the student needs improvement and provide specific examples

    • Discuss the student's progress and any changes in their performance over time

    • Answer any questions the parent may have and offer suggestions for how they can support their

  • Answered by AI
  • Q2. How will you handle an irate parent

Interview Preparation Tips

Interview preparation tips for other job seekers - Have good communication skills and presence of mind
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me something about urself Why do u want to join byjus

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

BYJU'S interview questions for designations

 Senior Success Manager

 (1)

 Customer Success Manager

 (1)

 Student Counsellor

 (3)

 Student Coordinator

 (1)

 Graduate Student

 (1)

 Student Advisor

 (1)

 Customer Success Specialist

 (6)

 Customer Success Executive

 (1)

Interview questions from similar companies

I applied via Naukri.com and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Regarding the experience of my previous job

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident while giving interview and negotiate strongly for Salary

Interview Questionnaire 

4 Questions

  • Q1. I was many questions.like some were tell about yourself..why this company..
  • Q2. Some situational questions.
  • Q3. Why we should hire you
  • Q4. Than some field related questions for ex it was a ed tech company so some questions regarding ed tech.

Interview Preparation Tips

Interview preparation tips for other job seekers - My best advice is to be confident , don't fumble , talk loud but not over loud , don't get defensive if they feel any weakness in you , own it . Do your homework before going to the interview , dress strcitly as per the requirement . Your clothes says a lot.Be presentable.And be positive

I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Past experience if any
  • Q2. Current knowledge about the industry.
Round 3 - One-on-one 

(2 Questions)

  • Q1. How you can create a difference
  • Ans. 

    I can create a difference by leading by example and empowering my team to achieve their goals.

    • Setting clear goals and expectations

    • Providing regular feedback and recognition

    • Encouraging open communication and collaboration

    • Continuously learning and improving

    • Inspiring and motivating team members

    • Taking ownership of challenges and finding solutions

    • Building strong relationships with customers and stakeholders

  • Answered by AI
  • Q2. Current scenario about the company in the region

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared woth the ed tech knowledge, who all are there. And why we're different from others

I applied via Recruitment Consulltant and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Questions were regarding past experience and qualification
Round 3 - One-on-one 

(1 Question)

  • Q1. About qualification, experience, etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare yourself for the interview. Work on your skills.

I applied via Naukri.com and was interviewed in Nov 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Edutech sales
  • Q2. B2B Sales, presentation

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good English communication
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. Hr take introduction
Round 2 - Technical 

(1 Question)

  • Q1. Technical team take technical test

BYJU'S Interview FAQs

How many rounds are there in BYJU'S Student Success Manager interview?
BYJU'S interview process usually has 1-2 rounds. The most common rounds in the BYJU'S interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for BYJU'S Student Success Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at BYJU'S. The most common topics and skills that interviewers at BYJU'S expect are Communication Skills, Customer Acquisition, Customer Complaints, Customer Satisfaction and Customer Service.
What are the top questions asked in BYJU'S Student Success Manager interview?

Some of the top questions asked at the BYJU'S Student Success Manager interview -

  1. How will you explain a student report to pare...read more
  2. Interviewer ask to introduce, after that they asked few questions related to pr...read more

Tell us how to improve this page.

BYJU'S Student Success Manager Interview Process

based on 9 interviews

Interview experience

3.6
  
Good
View more

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BYJU'S Student Success Manager Salary
based on 70 salaries
₹3.3 L/yr - ₹6.5 L/yr
19% less than the average Student Success Manager Salary in India
View more details

BYJU'S Student Success Manager Reviews and Ratings

based on 28 reviews

3.0/5

Rating in categories

2.4

Skill development

2.5

Work-life balance

3.5

Salary

2.5

Job security

2.6

Company culture

2.9

Promotions

2.4

Work satisfaction

Explore 28 Reviews and Ratings
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