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BYJU'S Student Success Manager Interview Questions and Answers

Updated 12 Apr 2024

BYJU'S Student Success Manager Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Interviewer ask to introduce, after that they asked few questions related to prior experience, How will i manage multiple tasks at a time. they also given me some situation based questions
Round 2 - Case Study 

Interviewer has given multiple situation based questions, Few questions were related to subject oriented and doubt solving.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm & sound confident, share all the experience you have had in your prior job, read few things about the job role before interview
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How long will you stay ?
  • Q2. What was your previous salary?

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont join by any chance. It is a fake company with low morales.

Student Success Manager Interview Questions Asked at Other Companies

asked in BYJU'S
Q1. How will you explain a student report to parent?
Q2. Sell the the glasses which you are wearing
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How will you explain a student report to parent?
  • Ans. 

    I will explain the student's progress, strengths, and areas for improvement in a clear and concise manner.

    • Start by highlighting the student's strengths and achievements

    • Explain the areas where the student needs improvement and provide specific examples

    • Discuss the student's progress and any changes in their performance over time

    • Answer any questions the parent may have and offer suggestions for how they can support their

  • Answered by AI
  • Q2. How will you handle an irate parent

Interview Preparation Tips

Interview preparation tips for other job seekers - Have good communication skills and presence of mind
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me something about urself Why do u want to join byjus

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

BYJU'S interview questions for designations

 Customer Success Manager

 (1)

 Senior Success Manager

 (1)

 Student Counsellor

 (3)

 Student Coordinator

 (1)

 Student Advisor

 (1)

 Graduate Student

 (1)

 Customer Success Specialist

 (6)

 Customer Success Associate

 (1)

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Questions were regarding past experience and qualification
Round 3 - One-on-one 

(1 Question)

  • Q1. About qualification, experience, etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare yourself for the interview. Work on your skills.

I applied via Company Website and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Ba complete

Interview Preparation Tips

Topics to prepare for Planet Spark Assistant Manager interview:
  • Performance
  • Inventory Management
Interview preparation tips for other job seekers - I am ready for job because Ba student
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. How many schools do you cover
  • Q2. What is the target you make for the company
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your name
  • Q2. What business can you bring

Interview Preparation Tips

Interview preparation tips for other job seekers - Not a good company to work with as the people work their have no brains and they will make you mentally sick and leave organization with in notime
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - HR 

(1 Question)

  • Q1. Tell me something about yourself and skills.
  • Ans. 

    I am a dedicated and experienced professional with strong leadership and communication skills.

    • Over 5 years of experience in retail management

    • Proven track record of increasing sales and improving customer satisfaction

    • Strong leadership skills, able to motivate and manage a team effectively

    • Excellent communication skills, both written and verbal

    • Proficient in Microsoft Office and POS systems

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It is advisable not to work here, as job security is nonexistent, and there are numerous fraudulent practices, such as misappropriating your Provident Fund and Tax Deducted at Source by failing to deposit them with the appropriate authorities.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me something about yourself
Round 2 - Case Study 

Given a case and asked to calculate the Cost per class in the case of refund.

Round 3 - One-on-one 

(1 Question)

  • Q1. Don't remember exactly

I applied via Company Website and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What are the factors involved in Sales?
  • Ans. 

    Factors involved in Sales include product, price, promotion, place, people, and process.

    • Product: quality, features, packaging, branding

    • Price: cost, discounts, payment options

    • Promotion: advertising, sales promotion, personal selling

    • Place: distribution channels, location, inventory management

    • People: sales team, customer service, target audience

    • Process: sales cycle, order fulfillment, customer feedback

  • Answered by AI
  • Q2. How do you convince the parents

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself. Mostly you will have a mock call duting the interview. And have an idea about their products

BYJU'S Interview FAQs

How many rounds are there in BYJU'S Student Success Manager interview?
BYJU'S interview process usually has 1-2 rounds. The most common rounds in the BYJU'S interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for BYJU'S Student Success Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at BYJU'S. The most common topics and skills that interviewers at BYJU'S expect are Communication Skills, Customer Acquisition, Customer Complaints, Customer Satisfaction and Customer Service.
What are the top questions asked in BYJU'S Student Success Manager interview?

Some of the top questions asked at the BYJU'S Student Success Manager interview -

  1. How will you explain a student report to pare...read more
  2. Interviewer ask to introduce, after that they asked few questions related to pr...read more

Tell us how to improve this page.

BYJU'S Student Success Manager Interview Process

based on 9 interviews

Interview experience

3.6
  
Good
View more

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BYJU'S Student Success Manager Salary
based on 70 salaries
₹3.3 L/yr - ₹6.5 L/yr
19% less than the average Student Success Manager Salary in India
View more details

BYJU'S Student Success Manager Reviews and Ratings

based on 27 reviews

3.0/5

Rating in categories

2.5

Skill development

2.6

Work-life balance

3.6

Salary

2.5

Job security

2.7

Company culture

2.9

Promotions

2.4

Work satisfaction

Explore 27 Reviews and Ratings
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