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BYJU'S Student Success Manager Interview Questions and Answers

Updated 12 Apr 2024

BYJU'S Student Success Manager Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Interviewer ask to introduce, after that they asked few questions related to prior experience, How will i manage multiple tasks at a time. they also given me some situation based questions
Round 2 - Case Study 

Interviewer has given multiple situation based questions, Few questions were related to subject oriented and doubt solving.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm & sound confident, share all the experience you have had in your prior job, read few things about the job role before interview
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How long will you stay ?
  • Q2. What was your previous salary?

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont join by any chance. It is a fake company with low morales.

Student Success Manager Interview Questions Asked at Other Companies

asked in BYJU'S
Q1. How will you explain a student report to parent?
Q2. Sell the the glasses which you are wearing
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How will you explain a student report to parent?
  • Ans. 

    I will explain the student's progress, strengths, and areas for improvement in a clear and concise manner.

    • Start by highlighting the student's strengths and achievements

    • Explain the areas where the student needs improvement and provide specific examples

    • Discuss the student's progress and any changes in their performance over time

    • Answer any questions the parent may have and offer suggestions for how they can support their

  • Answered by AI
  • Q2. How will you handle an irate parent

Interview Preparation Tips

Interview preparation tips for other job seekers - Have good communication skills and presence of mind
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me something about urself Why do u want to join byjus

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

BYJU'S interview questions for designations

 Customer Success Manager

 (1)

 Senior Success Manager

 (1)

 Student Counsellor

 (3)

 Student Coordinator

 (1)

 Graduate Student

 (1)

 Student Advisor

 (1)

 Customer Success Specialist

 (6)

 Customer Success Executive

 (1)

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself.
  • Q2. How will you take the pressure related to sales
  • Ans. 

    I thrive under pressure and use it as motivation to exceed sales targets.

    • I prioritize tasks and set achievable goals to manage pressure

    • I stay organized and focused on the end goal

    • I communicate effectively with team members to ensure everyone is on the same page

    • I use positive self-talk and visualization techniques to stay motivated

    • I continuously learn and adapt to new sales strategies to improve performance

  • Answered by AI
  • Q3. Sited few examples in the old organization and explained how did I handle it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview experience was moderate.

I applied via Job Portal and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. They ask me Self Introduction
  • Q2. Basic Ms excel Knowledge

Interview Preparation Tips

Topics to prepare for Testbook.com Student Success Manager interview:
  • Basic knowledge of Ms Excel
Interview preparation tips for other job seekers - It is on my of the Best Job who want to work as part time
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. Hr take introduction
Round 2 - Technical 

(1 Question)

  • Q1. Technical team take technical test

I applied via Company Website and was interviewed in Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your past experience ? Could you tell us how relevant were your previous job responsibilities to this ?
  • Ans. 

    I have 5 years of experience in customer success roles, where I managed client relationships, provided support, and ensured customer satisfaction.

    • Managed client relationships to ensure customer satisfaction

    • Provided support and assistance to customers

    • Implemented strategies to increase customer retention and loyalty

    • Collaborated with cross-functional teams to address customer needs

    • Utilized CRM systems to track customer in

  • Answered by AI
  • Q2. Why do you want to join Toppr ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and go through the Job Description thoroughly before facing the interview.

Manager Interview Questions & Answers

Toppr user image Anonymous

posted on 31 Mar 2021

I applied via Recruitment Consultant

Interview Questionnaire 

1 Question

  • Q1. Sell malbaro cigratte
  • Ans. 

    Marlboro cigarettes offer a premium smoking experience with a bold and smooth flavor.

    • Marlboro is the world's best-selling cigarette brand

    • It is known for its iconic red and white packaging

    • Marlboro offers a range of flavors and strengths to suit different preferences

    • The brand has a strong reputation for quality and consistency

    • Marlboro is a popular choice among smokers who want a premium smoking experience

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are smart and can handle situation you will get job. They are recruiting for 2 months so that much importance is given. HR have target so any how they will make you in.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Basic maths, logical reasoning

BYJU'S Interview FAQs

How many rounds are there in BYJU'S Student Success Manager interview?
BYJU'S interview process usually has 1-2 rounds. The most common rounds in the BYJU'S interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for BYJU'S Student Success Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at BYJU'S. The most common topics and skills that interviewers at BYJU'S expect are Communication Skills, Customer Acquisition, Customer Complaints, Customer Satisfaction and Customer Service.
What are the top questions asked in BYJU'S Student Success Manager interview?

Some of the top questions asked at the BYJU'S Student Success Manager interview -

  1. How will you explain a student report to pare...read more
  2. Interviewer ask to introduce, after that they asked few questions related to pr...read more

Tell us how to improve this page.

BYJU'S Student Success Manager Interview Process

based on 9 interviews

Interview experience

3.6
  
Good
View more

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BYJU'S Student Success Manager Salary
based on 70 salaries
₹3.3 L/yr - ₹6.5 L/yr
19% less than the average Student Success Manager Salary in India
View more details

BYJU'S Student Success Manager Reviews and Ratings

based on 27 reviews

3.0/5

Rating in categories

2.5

Skill development

2.6

Work-life balance

3.6

Salary

2.5

Job security

2.7

Company culture

2.9

Promotions

2.4

Work satisfaction

Explore 27 Reviews and Ratings
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