RBL Bank Home Loan Executive Interview Questions and Answers for Freshers

Q1. About experience
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Q2. Education details important
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Q1. Tell me about yourself.
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Q2. 8 year experience in collection
Ans. 
I have 8 years of experience in collection.
• During my 8 years of experience in collection, I have developed strong negotiation and communication skills.

• I have experience in both consumer and commercial collections.

• I am familiar with various collection software and tools.

• I have a proven track record of meeting and exceeding collection targets.

• I am well-versed in the Fair Debt Collection Practices Act (FDCPA) and other re...read more
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Work experiences in hard work

Q1. Hr work hardly any time for you
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Q2. Yes i am work hard very much
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Q3. Job in collection cl
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Q1. What is your current CTC
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Q2. What are your collection expertise?
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Q3. How to handle a customer who are unreachable
Ans. 
Attempt to reach out through different communication channels, escalate if necessary
• Try calling the customer multiple times at different times of the day

• Send emails or letters to the customer's address on file

• Reach out to any alternate contacts provided by the customer

• Consider escalating to a supervisor or manager if all attempts fail
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Q1. Tell me about yourself.
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