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I applied via Referral and was interviewed before Apr 2021. There was 1 interview round.
I have over 5 years of experience in CRM and customer service management.
Managed a team of customer service representatives to ensure high levels of customer satisfaction
Implemented CRM software to streamline customer interactions and improve efficiency
Developed and implemented customer service policies and procedures to enhance the overall customer experience
posted on 5 Feb 2021
ETS (Educational Testing Service) is a non-profit organization that develops and administers standardized tests.
ETS develops and administers tests like the GRE, TOEFL, and Praxis exams.
The organization also offers research and assessment services for educational institutions.
ETS uses computer-based testing and scoring for many of its exams.
The organization has faced criticism for its role in the standardized testing in
I applied via Recruitment Consulltant and was interviewed before Jun 2021. There was 1 interview round.
posted on 24 Mar 2021
posted on 6 Aug 2021
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posted on 13 Sep 2021
I applied via Recruitment Consultant and was interviewed in Mar 2021. There was 1 interview round.
posted on 13 Apr 2021
I applied via Naukri.com and was interviewed in Mar 2021. There were 4 interview rounds.
A Business Analyst (BA) will analyze business processes, identify areas for improvement, and recommend solutions to enhance efficiency and productivity.
Analyze business processes
Identify areas for improvement
Recommend solutions to enhance efficiency and productivity
Collaborate with stakeholders to gather requirements
Create and maintain project documentation
Facilitate communication between technical and non-technical te
Analytics is the process of analyzing data to gain insights and make informed decisions.
Analytics involves collecting, processing, and interpreting data
It can be used in various fields such as business, healthcare, and sports
Examples of analytics tools include Google Analytics, Tableau, and SAS
Analytics can help identify patterns, trends, and opportunities for improvement
It can also be used for predictive modeling and
It was just a aptitude test
Managed a team to implement a new customer relationship management system
Led a team of 5 employees to successfully implement a new CRM system
Coordinated with IT department to ensure smooth integration of the system
Provided training to staff on how to use the new system effectively
I want to join the firm because of its strong reputation, opportunities for growth, and alignment with my career goals.
Strong reputation in the industry
Opportunities for career growth and development
Alignment with my career goals and values
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based on 10 reviews
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