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I applied via Company Website and was interviewed in Oct 2023. There were 2 interview rounds.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves actively listening to customers' needs and concerns.
It includes providing helpful and accurate information about products or services.
Customer service also involves resolving any issues or complaints in a timely and satisfactory manner.
Building rapport and creating a positive experience fo...
I handle difficult customers by remaining calm, listening to their concerns, offering solutions, and seeking help from a manager if needed.
Remain calm and composed
Listen actively to the customer's concerns
Offer solutions or alternatives to address their issues
Seek assistance from a manager or supervisor if necessary
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I applied via Company Website and was interviewed in Dec 2023. There was 1 interview round.
Three popular mocktails and their recipes.
Virgin Mojito - Lime juice, mint leaves, sugar syrup, soda water
Shirley Temple - Grenadine syrup, ginger ale, maraschino cherry
Pina Colada Mocktail - Pineapple juice, coconut cream, cream, sugar syrup
Two types of steaks with their sauces and sides
Filet mignon with a red wine reduction sauce and roasted potatoes
Ribeye steak with a peppercorn sauce and grilled asparagus
I applied via Walk-in and was interviewed in Oct 2024. There were 2 interview rounds.
Food & Beverage Service involves serving food and drinks to customers in a restaurant or hospitality setting.
Involves taking orders from customers
Serving food and drinks to customers
Ensuring customer satisfaction
Handling payments and processing orders
Maintaining cleanliness and organization in the dining area
Types of cheese include soft, semi-soft, semi-hard, and hard cheeses, each with unique textures and flavors.
Soft cheeses: Brie, Camembert, Mozzarella
Semi-soft cheeses: Havarti, Fontina, Gouda
Semi-hard cheeses: Cheddar, Gruyere, Emmental
Hard cheeses: Parmesan, Pecorino, Manchego
I applied via Walk-in and was interviewed in Oct 2023. There were 2 interview rounds.
Russia is the biggest country in the world by land area.
Russia covers over 17 million square kilometers of land
It spans across two continents, Europe and Asia
Russia has a diverse landscape including forests, mountains, and tundra
The country has 11 time zones
The dangerous dog in the world is the Pit Bull.
Pit Bulls are known for their strong jaws and high prey drive
They have a history of being bred for fighting and aggression
Pit Bulls are responsible for a high number of fatal dog attacks
The capital of India is New Delhi.
New Delhi is the capital city of India.
It is a major political and cultural center in the country.
New Delhi is known for its historical landmarks such as the Red Fort and India Gate.
Narendra Modi is the current Prime Minister of India.
Narendra Modi has been serving as the Prime Minister of India since May 2014.
He is a member of the Bharatiya Janata Party (BJP).
Modi previously served as the Chief Minister of the Indian state of Gujarat from 2001 to 2014.
Shah Rukh Khan, also known as SRK, is a famous Indian actor and film producer who has appeared in numerous Bollywood films.
Shah Rukh Khan is often referred to as the 'King of Bollywood' due to his immense popularity and success in the Indian film industry.
He has won numerous awards for his performances in films such as 'Dilwale Dulhania Le Jayenge', 'My Name is Khan', and 'Chennai Express'.
Apart from acting, Shah Rukh ...
I applied via Referral and was interviewed in Mar 2024. There were 2 interview rounds.
I can make a variety of desserts including cakes, pastries, tarts, puddings, and ice creams.
Cakes - such as chocolate cake, carrot cake, and red velvet cake
Pastries - such as croissants, eclairs, and fruit tarts
Puddings - such as bread pudding, rice pudding, and chocolate pudding
Ice creams - such as vanilla, chocolate, and strawberry
Food making in front of the chef
posted on 29 Apr 2023
I applied via Company Website
I tend to be a perfectionist and can sometimes spend too much time on tasks.
I have a tendency to overanalyze and double-check my work
I am working on finding a balance between efficiency and attention to detail
For example, in my previous role, I would spend too much time organizing the linen closet, but I have learned to prioritize tasks and delegate when necessary
I was looking for a better opportunity to grow and develop my skills.
I wanted to take on more responsibilities and challenges
I was seeking a more supportive and collaborative work environment
I wanted to work for a company with a stronger commitment to employee development
I left on good terms and have positive references from my previous employer
My strengths include attention to detail, organization, and effective communication.
I am highly organized and able to prioritize tasks effectively
I pay close attention to detail to ensure a high standard of cleanliness
I am skilled in communicating with both staff and guests to ensure satisfaction
I have experience in training and supervising staff to maintain a productive team
I am able to adapt to changing situations an
I am a detail-oriented and organized individual with experience in managing housekeeping staff and ensuring high standards of cleanliness.
Managed a team of housekeeping staff at a hotel for 3 years
Implemented new cleaning procedures that resulted in a 20% increase in guest satisfaction
Trained new staff members on proper cleaning techniques and safety protocols
Maintained inventory of cleaning supplies and equipment
Recei...
posted on 25 Oct 2023
I applied via Apna Jobs and was interviewed in Sep 2023. There were 3 interview rounds.
There are various types of chemicals used in housekeeping, including cleaning agents, disinfectants, and stain removers.
Cleaning agents: used to remove dirt and grime from surfaces
Disinfectants: kill germs and bacteria to prevent the spread of infections
Stain removers: specifically target and remove tough stains like grease or wine spills
Used R2 chemicals are typically stored in designated hazardous waste storage areas.
Used R2 chemicals should be stored in a secure and well-ventilated area
Designated hazardous waste storage areas are typically labeled and segregated from other chemicals
Proper disposal procedures should be followed for used R2 chemicals
R5 delusion is a term used in housekeeping to refer to the process of organizing and prioritizing tasks efficiently.
R5 delusion involves categorizing tasks into five key areas: rooms, restrooms, rugs, reception, and rubbish.
Prioritizing tasks based on urgency and importance is essential in maintaining a clean and organized environment.
Example: Ensuring that rooms are cleaned and restocked before attending to reception ...
R6 delusion is a term used in housekeeping to refer to the process of thoroughly cleaning and organizing a room to meet high standards.
R6 delusion involves deep cleaning all surfaces, including hard-to-reach areas like behind furniture and under beds.
It also includes organizing items in a room in a neat and orderly manner, such as arranging towels and toiletries in a bathroom.
Attention to detail is key in R6 delusion, ...
I applied via Campus Placement and was interviewed before Oct 2022. There was 1 interview round.
I applied via Company Website and was interviewed in Sep 2021. There were 3 interview rounds.
based on 2 reviews
Rating in categories
Guest Service Associate
222
salaries
| ₹1 L/yr - ₹4 L/yr |
Duty Manager
88
salaries
| ₹2.7 L/yr - ₹6.5 L/yr |
Housekeeping Supervisor
87
salaries
| ₹1.7 L/yr - ₹4 L/yr |
Commis Chef
74
salaries
| ₹0.9 L/yr - ₹4.1 L/yr |
Front Office Associate
69
salaries
| ₹1 L/yr - ₹3.6 L/yr |
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