R1 RCM Medical Billing Associate Interview Questions and Answers

Customer service is the assistance and support provided to customers before, during, and after a purchase.

• Listen actively to customers and address their concerns promptly

• Provide personalized and empathetic service

• Offer multiple channels for customer support (e.g. phone, email, chat)

• Train employees to handle difficult situations and provide solutions

• Collect feedback and use it to improve service

• Create a customer-centric

Non-PO refers to purchases made without a purchase order.

• Non-PO purchases are made without a formal purchase order.

• These purchases are typically made for urgent or small items.

• Non-PO purchases may require additional approval or documentation.

• Examples of Non-PO purchases include office supplies, travel expenses, and minor repairs.

FB03 is a transaction code in SAP used to display financial accounting documents.

• FB03 is used to view accounting documents such as invoices, credit memos, and payment receipts.

• It allows users to search for documents based on various criteria such as document number, posting date, and company code.

• FB03 also provides options to display document details, line items, and accounting entries.

• It is commonly used by finance an...read more

Fixed assets can be categorized into tangible and intangible assets.

• Tangible assets include property, plant, and equipment (PPE), such as buildings, machinery, and vehicles.

• Intangible assets include patents, copyrights, trademarks, and goodwill.

• Fixed assets are long-term assets that are not intended for sale and are used in the production of goods or services.

• Fixed assets are recorded on the balance sheet and are subje...read more