QUICK HEAL TECHNOLOGIES Technical Support Engineer Interview Questions and Answers

Basics test, maths and logical

Q1. Server and basics Linux comands
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Q2. Are you good with night shifts
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Q1. Few linux commands
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Q2. Explain few, Any command for example
Ans. 
Some common commands for technical support engineers include ping, ipconfig, and tracert.
• Ping: Used to test the reachability of a host on an IP network.

• Ipconfig: Displays all current TCP/IP network configuration values.

• Tracert: Shows the route that packets take to reach a specified destination.
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Q1. Tell me about yourself
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Q2. Current Job role
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Q1. Work Experience
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Q2. Current Job roles and KPIs
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Q1. OS Troubleshooting
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Q2. Network Troubleshooting
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Q1. Integration, Triggers, Asynchronous apex.Security
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Q1. Integration in real life scenario .
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Integration in real life scenario involves combining different systems or components to work together seamlessly.
• Integration of payment gateway with an e-commerce website

• Integration of CRM system with email marketing platform

• Integration of GPS tracking system with fleet management software
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Q1. Questions about Triggers, Flows, Integrations
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There was an Hackerrank Test in first round

Q1. This round was a detailed technical Interview round which went on for an hour.
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Q1. Tell me about yourself
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Q1. How do you manage difficult tasks?
Ans. 
I break down the task into smaller steps, prioritize them, seek help if needed, and stay organized.
• Break down the task into smaller, manageable steps

• Prioritize the steps based on urgency and importance

• Seek help or guidance from colleagues or supervisors if necessary

• Stay organized by keeping track of progress and deadlines
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