Quess Customer experience Executive Interview Questions and Answers

Q1. How to sale credit card? And explain
Ans. 
To sell a credit card, understand the customer's needs, highlight benefits, and offer incentives.
• Understand customer's financial needs and spending habits

• Highlight benefits such as rewards, cashback, and fraud protection

• Offer incentives such as sign-up bonuses or waived fees

• Provide clear and concise information about interest rates and fees

• Address any concerns or objections the customer may have
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Q1. Self introduction
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Q2. Whats your Education
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Q3. 12th + 2year ITI + 6 year experience
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Q1. Potential of the market and geographical knowlegde
Ans. 
Understanding the potential of the market and having geographical knowledge is crucial for a Sales Executive to effectively target and reach customers.
• Researching market trends and customer demographics to identify opportunities for growth

• Analyzing competitors and their strategies to differentiate products or services

• Utilizing geographical data to optimize sales territories and target specific regions

• Building relations...read more
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Q2. Experience and knowlegde of industry
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Q1. Marketind and sales related questions
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Q2. Primary and secondary sales SALES related
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Q1. Tell me about yourself
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Q2. About your experience
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Q3. Tell me about your hobbies
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Q1. Self introduction
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Working experiences with Randstad