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Qatar Airways

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3.9

based on 565 Reviews

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Qatar Airways Costumer Service Interview Questions and Answers

Updated 19 May 2023

Qatar Airways Costumer Service Interview Experiences

1 interview found

Costumer Service Interview Questions & Answers

user image Anonymous

posted on 19 May 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. What is the Customer sarvice
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after purchasing a product or service.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping with purchases, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, chat, or in-person.

    • Good cu...

    • Answered by AI
    View 1 more answer
Round 2 - Group Discussion 

Pay attention to your behavior
Be courteous with fellow speakers
Be confident and keep adding ‘good’ points
Ensure that your words make sense
Don’t be afraid to start
Use supporting statistics and examples

Interview Preparation Tips

Interview preparation tips for other job seekers - Ground customer service

Top trending discussions

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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InterGlobe Aviation user image Anonymous

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I applied via Walk-in and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why you want to leave your current organization?
  • Ans. 

    I am seeking new opportunities for growth and development.

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident whatever the situation....I can understand that sometimes we cannot that I would suggest to not show on your face 😉

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InterGlobe Aviation user image Anonymous

posted on 9 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell about your favorite place and why?
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  • Q2. Advantages of Social media
  • Ans. 

    Social media provides numerous advantages for businesses, including increased brand awareness, customer engagement, and cost-effective marketing.

    • Increased brand awareness through social media platforms

    • Improved customer engagement and communication

    • Cost-effective marketing through targeted advertising

    • Ability to gather customer feedback and insights

    • Opportunity to build brand loyalty and advocacy

    • Access to a wider audience ...

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  • Q3. Why indigo?
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Interview Preparation Tips

Interview preparation tips for other job seekers - Groome well, be confident, don't panic and keep smiling

Customer Service Executive Interview Questions & Answers

InterGlobe Aviation user image Anonymous

posted on 2 Jun 2021

I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

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  • Q2. If u need to ask me a question?
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  • Q3. Yes sir..... When i need to join..
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Interview Preparation Tips

Interview preparation tips for other job seekers - There is 2thinks are very very important to attend the interview...

1.Proper hygienic:

*Shot haircut with neat hair style

*dressing sence (lite blu, white, black matches with black pant) its give u attraction... Blazers is the big advantage

*black shoes with polish

*keen smell of perfume

*proper nail cut

*confidence in walk

And more over always be smile if u don't know the answer please don't be panic. Plz try to tell some related answers...

Eye to eye sight + hygienic +smiling face+confident talk +confidence walk theses body language are most important...


2.self introduction.... And about company...

Customer Service Associate Interview Questions & Answers

InterGlobe Aviation user image Anonymous

posted on 29 Jun 2021

I applied via LinkedIn and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

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Interview preparation tips for other job seekers - Be confident
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Customer Service Executive Interview Questions & Answers

Air India Sats Airport Services user image Anonymous

posted on 22 Sep 2021

I applied via Walk-in and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. HOW LONG WILL YOU GO AND HOW??
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - BE CLEAR AND PRESENT YOURSELF WITH STATE OF MIND

Customer Service Executive Interview Questions & Answers

InterGlobe Aviation user image Anonymous

posted on 22 Nov 2022

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

They Giving Topic and we need to speak about that

Round 3 - One-on-one 

(2 Questions)

  • Q1. Why you are choosing Indigo
    • Add your answer
  • Q2. Negative and positive about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be polite and keep Friendly nature to everyone.
Pleasing mentality is there
Well groomed

Customer Service Executive Interview Questions & Answers

Bird Worldwide Flight Services user image Anonymous

posted on 7 Jul 2021

I applied via Walk-in and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Introduction
    • Add your answer
  • Q2. Grooming related ..
    • Add your answer
  • Q3. Customer service related ...
    • Add your answer
  • Q4. Walking style
    • Add your answer
  • Q5. Speaking ability
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - ........

Customer Service Executive Interview Questions & Answers

Bird Worldwide Flight Services user image

posted on 15 Feb 2022

I applied via Referral and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What is your family background?
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. What are your strengths and weaknesses?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident...smile in your face...

Customer Service Associate Interview Questions & Answers

Bird Worldwide Flight Services user image

posted on 3 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Highest qualifications, related knowledge to airport services and flight services
    • Add your answer
Round 3 - Group Discussion 

Basic knowledge related to aviation sector

Round 4 - HR 

(1 Question)

  • Q1. General knowledge and communication skills test
    • Add your answer

Interview Preparation Tips

Topics to prepare for Bird Worldwide Flight Services Customer Service Associate interview:
  • Aviation
  • general knowledge
Interview preparation tips for other job seekers - Be well groomed and prepared with aviation sector questions
More about working at Qatar Airways

Qatar Airways Interview FAQs

How many rounds are there in Qatar Airways Costumer Service interview?
Qatar Airways interview process usually has 3 rounds. The most common rounds in the Qatar Airways interview process are Resume Shortlist, Technical and Group Discussion.

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Qatar Airways Costumer Service Interview Process

based on 1 interview

Interview experience

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Qatar Airways Salaries in India
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