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Qatar Airways Costumer Service Interview Questions and Answers

Updated 19 May 2023

Qatar Airways Costumer Service Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. What is the Customer sarvice
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after purchasing a product or service.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping with purchases, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, chat, or in-person.

    • Good cu...

  • Answered by AI
Round 2 - Group Discussion 

Pay attention to your behavior
Be courteous with fellow speakers
Be confident and keep adding ‘good’ points
Ensure that your words make sense
Don’t be afraid to start
Use supporting statistics and examples

Interview Preparation Tips

Interview preparation tips for other job seekers - Ground customer service

Interview questions from similar companies

I applied via Walk-in and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why you want to leave your current organization?
  • Ans. 

    I am seeking new opportunities for growth and development.

    • Looking for a more challenging role

    • Seeking a company with better career prospects

    • Wanting to expand my skill set

    • Desire for a more positive work environment

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident whatever the situation....I can understand that sometimes we cannot that I would suggest to not show on your face 😉

I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell about your favorite place and why?
  • Q2. Advantages of Social media
  • Ans. 

    Social media provides numerous advantages for businesses, including increased brand awareness, customer engagement, and cost-effective marketing.

    • Increased brand awareness through social media platforms

    • Improved customer engagement and communication

    • Cost-effective marketing through targeted advertising

    • Ability to gather customer feedback and insights

    • Opportunity to build brand loyalty and advocacy

    • Access to a wider audience ...

  • Answered by AI
  • Q3. Why indigo?

Interview Preparation Tips

Interview preparation tips for other job seekers - Groome well, be confident, don't panic and keep smiling

I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Q2. If u need to ask me a question?
  • Q3. Yes sir..... When i need to join..

Interview Preparation Tips

Interview preparation tips for other job seekers - There is 2thinks are very very important to attend the interview...

1.Proper hygienic:

*Shot haircut with neat hair style

*dressing sence (lite blu, white, black matches with black pant) its give u attraction... Blazers is the big advantage

*black shoes with polish

*keen smell of perfume

*proper nail cut

*confidence in walk

And more over always be smile if u don't know the answer please don't be panic. Plz try to tell some related answers...

Eye to eye sight + hygienic +smiling face+confident talk +confidence walk theses body language are most important...


2.self introduction.... And about company...

I applied via LinkedIn and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self intro Why u want to be in Indigo Some lofe experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
And smile

I applied via Walk-in and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. HOW LONG WILL YOU GO AND HOW??

Interview Preparation Tips

Interview preparation tips for other job seekers - BE CLEAR AND PRESENT YOURSELF WITH STATE OF MIND

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

They Giving Topic and we need to speak about that

Round 3 - One-on-one 

(2 Questions)

  • Q1. Why you are choosing Indigo
  • Q2. Negative and positive about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be polite and keep Friendly nature to everyone.
Pleasing mentality is there
Well groomed

I applied via Walk-in and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Introduction
  • Q2. Grooming related ..
  • Q3. Customer service related ...
  • Q4. Walking style
  • Q5. Speaking ability

Interview Preparation Tips

Interview preparation tips for other job seekers - ........

I applied via Referral and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What is your family background?
  • Q2. What are your salary expectations?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident...smile in your face...
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Highest qualifications, related knowledge to airport services and flight services
Round 3 - Group Discussion 

Basic knowledge related to aviation sector

Round 4 - HR 

(1 Question)

  • Q1. General knowledge and communication skills test

Interview Preparation Tips

Topics to prepare for Bird Worldwide Flight Services Customer Service Associate interview:
  • Aviation
  • general knowledge
Interview preparation tips for other job seekers - Be well groomed and prepared with aviation sector questions

Qatar Airways Interview FAQs

How many rounds are there in Qatar Airways Costumer Service interview?
Qatar Airways interview process usually has 3 rounds. The most common rounds in the Qatar Airways interview process are Resume Shortlist, Technical and Group Discussion.

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Qatar Airways Costumer Service Interview Process

based on 1 interview

Interview experience

1
  
Bad
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