PVR Inox Senior Executive - Finance Interview Questions and Answers

Q1. Asked what i am doing in my present job and what i can do for this company
Add your answer

Questions related to your daily life

Q1. Difference between Sales & Marketing
Ans. 
Sales focuses on selling products or services to customers, while marketing involves creating awareness and interest in those products or services.
• Sales involves direct interaction with customers to make a sale, while marketing involves creating strategies to attract and retain customers.

• Sales is more focused on short-term goals and transactions, while marketing is focused on long-term relationships and brand building.

• ...read more
Answered by AI
Add your answer
Q2. 4 P's of Marketing
Ans. 
The 4 P's of marketing are Product, Price, Place, and Promotion.
• Product: Refers to the actual goods or services being offered to customers.

• Price: The amount customers are willing to pay for the product or service.

• Place: The locations where the product or service is available for customers to purchase.

• Promotion: The marketing strategies used to promote and sell the product or service.
Answered by AI
Add your answer
Q3. Internship experience
Add your answer

Q1. About job experience and salary
Add your answer

Q1. Past and current work profile
Add your answer

Q1. How to do your work
Add your answer

Q1. Basic questions and they cheking your behavioural Attitude
Add your answer

Q1. Related to your previous company and P&L, Cogs, Ebidta...
Add your answer

Q1. All questions from basic to higher level, Case study, Appetitude Test.
Add your answer

Q1. About operations, role
Add your answer
Q2. Inventory, wastage control, inventory control
Add your answer
Q3. Situation based
Add your answer

Q1. About goals , personal information
Add your answer
Q2. Abouts me , hobbys , how am I different
Add your answer

Q1. Personal questions
Add your answer

There were MCQs, around 40 questions or so

There was a case study

Q1. Self introduction
Add your answer
Q2. How to handle angry customer
Ans. 
Listen actively, empathize, remain calm, apologize, offer solutions, follow up
• Listen to the customer's concerns without interrupting

• Empathize with the customer's emotions and show understanding

• Remain calm and composed, even if the customer is being aggressive

• Apologize for the inconvenience caused, regardless of fault

• Offer solutions to resolve the issue and meet the customer's needs

• Follow up with the customer to ensure
Answered by AI
Add your answer

Q1. Tell about yourself
Ans. 
I am a dedicated and experienced customer service professional with a strong focus on providing excellent support to customers.
• I have over 5 years of experience in customer service roles

• I am skilled in handling customer inquiries and resolving issues efficiently

• I have a proven track record of exceeding customer satisfaction goals

• I am proficient in using CRM systems and other customer service tools
Answered by AI
Add your answer