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Prodapt Senior Technical Support Associate Interview Questions and Answers

Updated 6 Nov 2024

1 interview found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Nov 2023.

4 Interview Rounds

1

One-on-one Round (4 Questions)

  • Q1. Tell me about yourself ?
  • Q2. What is your previous experience roles and responsibilities?
  • Q3. What is your salary expectation?
  • Q4. Why are you to join this company?
2

Technical Round (2 Questions)

  • Q1. What is switches and routers?
  • Q2. What is LAN? Explain with real time eg?
3

Typing Test Round (1 Question)

  • Q1. There will be 1 mins typing test. Atleast we have to reach 35 words per minute(Speed) and Accuracy 85% is okay.
4

HR Round (2 Questions)

  • Q1. Salary Discussion?
  • Q2. Cab facilities & Work timings?

Interview Preparation Tips

Topics to prepare for Prodapt Senior Technical Support Associate interview:
  • Networking
  • CCNA

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (5 Questions)

  • Q1. Why do you want to join cybage
  • Q2. Tell me about yourself
  • Q3. What is inbound and out bound call
  • Q4. Where do you see yourself in 5 year
  • Q5. What is the reason you left your last company

Interview Questions

  • Q1. Nothing just introduction youreself think I m 12th pass student as I feel Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very bad experience wate of time and also carrier at the time of joining hr said pure technical but reality pure data entry backend work and salary giving as much less.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Mar 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

You will be asked 5 questions related to customer support in the aptitude test

3

One-on-one Round (2 Questions)

  • Q1. Tell me something about yourself.
  • Q2. Why do you want to work in customer support?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give as many interviews as you can, and join and good/ reputed organisation.

I applied via Referral and was interviewed before Oct 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (3 Questions)

  • Q1. Finnone master activity
  • Q2. LOS production support,
  • Q3. LMS production support

Interview Preparation Tips

Interview preparation tips for other job seekers - Finnone master,Los and LMS support technical support pan india
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (1 Question)

  • Q1. About yourself?
3

One-on-one Round (1 Question)

  • Q1. Technical questions
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Mar 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Aptitude Test Round

In the apptitude test you will have to answer 5 questions related to customer support

3

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you wanna work in customer support?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give as much interview as you can, and join the organisation/ company which suited you the best.

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - I dnt have tell advice because each and every one unique situation to face interview not for same.. if you have enthusiastic impress to interview er .. let start your own way.. that it

I applied via Naukri.com and was interviewed before May 2021.

1 Interview Round

1

Technical Round (4 Questions)

  • Q1. Write Sql query for 2nd highest salary
  • Q2. Self join, find employees with their manager name
  • Q3. Find command in linux
  • Q4. Grep command in linux

Interview Preparation Tips

Interview preparation tips for other job seekers - Some basic sql and linux questions, they ask about SLA,OLA, ITIL process.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Jun 2021.

4 Interview Rounds

Interview Questions

  • Q1. I was asked about my experiences and skills. Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on communication skills.

Prodapt Interview FAQs

How many rounds are there in Prodapt Senior Technical Support Associate interview?
Prodapt interview process usually has 4 rounds. The most common rounds in the Prodapt interview process are One-on-one Round, Technical and Typing Test.
What are the top questions asked in Prodapt Senior Technical Support Associate interview?

Some of the top questions asked at the Prodapt Senior Technical Support Associate interview -

  1. What is LAN? Explain with real time ...read more
  2. What is switches and route...read more
  3. There will be 1 mins typing test. Atleast we have to reach 35 words per minute(...read more

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based on 1 Prodapt interview
WalkIn
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