Collabera Technologies Senior Customer Support Associate Interview Questions and Answers

Q1. What does privacy mean to you?
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Q2. Would you rather manage or be managed?
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Q1. Explain "code of conduct".
Ans. 
Code of conduct is a set of rules and guidelines that outline the ethical and professional behavior expected from individuals in a particular organization or profession.
• Code of conduct sets standards for behavior and interactions within an organization.

• It outlines expectations for ethical decision-making and professionalism.

• Violation of the code of conduct can result in disciplinary action.

• Examples include rules on con
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Q2. What is something you are proud of?
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Online assessment that you have to do before the actual interview

Q1. Tell me about yourself
Ans. 
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
• 5 years of experience in customer care

• Skilled in resolving customer issues

• Strong communication and problem-solving skills

• Empathetic and patient when dealing with customers
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Q2. Why did you leave your past job
Ans. 
Seeking new challenges and growth opportunities
• Desire for career advancement

• Looking for a new challenge

• Seeking growth opportunities

• Company restructuring led to role changes
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First round was resume shortlisting
Second was group discussion round you will be given some topics like social media, sports etc prepare some general topics before going to interview
If you clear both the above mentioned round and things goes well you will be called after 2-3 days for virtual round with the manager

Q1. GD question say something on social media, sports etc
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