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Process First BPO Interview Questions and Answers

Updated 11 Jun 2020

Process First BPO Interview Experiences

1 interview found

Sr.CRO Interview Questions & Answers

user image Anonymous

posted on 11 Jun 2020

I applied via Walk-in and was interviewed in Dec 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is your communication standards and what is the meaning of both in-bound and out-bound.?
  • Ans. 

    In-bound communication refers to receiving messages while out-bound communication refers to sending messages.

    • In-bound communication involves receiving messages from customers or clients.

    • Out-bound communication involves sending messages to customers or clients.

    • Effective communication standards ensure clear and concise messaging.

    • Examples of in-bound communication include customer support inquiries and feedback.

    • Examples o...

  • Answered by AI
  • Q2. Do you have any work experience in BPO VOICE PROCESS..?

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is very strictly and the persons who has good & strong communication skills that can only achieve this job.

Sr.CRO Interview Questions asked at other Companies

Q1. What is your communication standards and what is the meaning of both in-bound and out-bound.?
View answer (1)

Interview questions from similar companies

Data Scienti Interview Questions & Answers

Straive user image Anonymous

posted on 20 Feb 2025

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Jan 2025.

Round 1 - Technical 

(8 Questions)

  • Q1. When should classical machine learning models, deep learning, and large language models be utilized?
  • Q2. What is a Convolutional Neural Network (CNN), and what is its architecture?
  • Q3. What is a Recurrent Neural Network (RNN), and how does it function?
  • Q4. How does Long Short-Term Memory (LSTM) work, and how is it different from Recurrent Neural Networks (RNN)?
  • Q5. What are filters in Convolutional Neural Networks (CNNs), and how do they function?
  • Q6. How does a Convolutional Neural Network (CNN) detect lines in an image?
  • Q7. What is the vanishing gradient problem, and what steps can be taken to prevent it?
  • Q8. Given a dataset and an integer k, which represents the desired number of clusters, write a Python function that performs hierarchical clustering on the dataset and returns the points associated with k clus...
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Hdfc bank job retirement
  • Q2. I am applying for this your company job
  • Q3. I am Interested this job
  • Q4. What is process this company
  • Q5. My profile this mach your company

Interview Preparation Tips

Interview preparation tips for other job seekers - My name is gyani Singh from Mumbai Diva thane
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. How handling team and process discrepancy the Breaks and handling call to oversight team for error call.
  • Q2. I will learn new things and growth
  • Q3. How setup new funds
  • Q4. We have behaviour in management
  • Q5. Always positive thoughts and hard work

Interview Preparation Tips

Topics to prepare for Statestreet HCL Services Reconciliation Specialist interview:
  • Bank Reconciliation
Interview preparation tips for other job seekers - Some of the people they don't talk properly but they will do great hard worker and smart work. You have to give to chance to them develop and trainings.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about your self
  • Q2. About your self and how much experience you have
Round 2 - One-on-one 

(2 Questions)

  • Q1. How much experience you have and about your self and salary expectation
  • Q2. Three year experience on this companyIhave

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't hesitate with your interviewer just say it simple and honest answer
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Technical 

(2 Questions)

  • Q1. Basic algorithms and data structures question
  • Q2. Basic question from projects
Round 2 - HR 

(1 Question)

  • Q1. What are your salary expectations for this position?

Interview Preparation Tips

Interview preparation tips for other job seekers - A fundamental understanding of the technology you have worked with.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 4 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Myself in english with my background
  • Q2. Write essay on one topic
  • Ans. 

    The impact of climate change on biodiversity

    • Climate change is causing shifts in habitats and ecosystems

    • Loss of biodiversity can lead to negative consequences for ecosystems and human societies

    • Conservation efforts are crucial to protect vulnerable species

    • Examples: coral bleaching due to rising sea temperatures, deforestation leading to loss of habitat for wildlife

  • Answered by AI
  • Q3. I dont get offer letter
Round 2 - One-on-one 

(2 Questions)

  • Q1. Myself in english with family background
  • Q2. Write essay on one topic
  • Ans. 

    The impact of social media on mental health

    • Social media can contribute to feelings of inadequacy and low self-esteem

    • Excessive use of social media can lead to anxiety and depression

    • Cyberbullying on social media platforms can have serious mental health consequences

    • However, social media can also provide a sense of community and support for those struggling with mental health issues

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Myself in english with family back ground
  • Q2. Talk on one topic for two minutes
  • Ans. 

    The impact of climate change on marine life

    • Climate change is causing ocean temperatures to rise, leading to coral bleaching and habitat destruction

    • Acidification of the oceans due to increased carbon dioxide levels is harming marine organisms like shellfish and corals

    • Overfishing and pollution are exacerbating the effects of climate change on marine ecosystems

    • Examples: Coral reefs in the Great Barrier Reef are experienci...

  • Answered by AI
Round 4 - Aptitude Test 

Myself in english with family background

Interview Preparation Tips

Interview preparation tips for other job seekers - nice interview with respect
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction and brief explanation about privious work
Round 2 - Technical 

(2 Questions)

  • Q1. About privious process and company
  • Q2. What is saction, types of saction, what ia pep, meaning of reg flag, about cip, edd, saction country
  • Ans. 

    Sactions are penalties imposed on individuals or entities for violating laws or regulations. PEP refers to politically exposed persons. Red flags indicate potential suspicious activity. CIP stands for customer identification program. EDD is enhanced due diligence.

    • Sanctions are penalties imposed on individuals or entities for violating laws or regulations

    • Types of sanctions include financial sanctions, trade sanctions, a...

  • Answered by AI
Round 3 - Aptitude Test 

Relationship, reasoning and apti

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while answer
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Dec 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. More questions asked, oops, coding and selenium, testNG related questions
  • Q2. Drop down coding
Round 2 - Technical 

(1 Question)

  • Q1. Many questions related to projects but not selected at last
Round 3 - One-on-one 

(1 Question)

  • Q1. Basics of Java selenium
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I was interviewed in Jan 2025.

Round 1 - Coding Test 

A typical coding test would feature a request to implement a Caesar cipher code.

Round 2 - Technical 

(2 Questions)

  • Q1. Normal TR round asked for two sum code
  • Q2. Http methods explain

Interview Preparation Tips

Interview preparation tips for other job seekers - There is another technical round, followed by a client round and then an HR interview.

Verdict : not selected

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