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Process First BPO Interview Questions and Answers

Updated 11 Jun 2020

Process First BPO Interview Experiences

1 interview found

Sr.CRO Interview Questions & Answers

user image Anonymous

posted on 11 Jun 2020

I applied via Walk-in and was interviewed in Dec 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is your communication standards and what is the meaning of both in-bound and out-bound.?
  • Ans. 

    In-bound communication refers to receiving messages while out-bound communication refers to sending messages.

    • In-bound communication involves receiving messages from customers or clients.

    • Out-bound communication involves sending messages to customers or clients.

    • Effective communication standards ensure clear and concise messaging.

    • Examples of in-bound communication include customer support inquiries and feedback.

    • Examples o...

  • Answered by AI
  • Q2. Do you have any work experience in BPO VOICE PROCESS..?

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is very strictly and the persons who has good & strong communication skills that can only achieve this job.

Sr.CRO Interview Questions asked at other Companies

Q1. What is your communication standards and what is the meaning of both in-bound and out-bound.?
View answer (1)

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. How handling team and process discrepancy the Breaks and handling call to oversight team for error call.
  • Q2. I will learn new things and growth
  • Q3. How setup new funds
  • Q4. We have behaviour in management
  • Q5. Always positive thoughts and hard work

Interview Preparation Tips

Topics to prepare for Statestreet HCL Services Reconciliation Specialist interview:
  • Bank Reconciliation
Interview preparation tips for other job seekers - Some of the people they don't talk properly but they will do great hard worker and smart work. You have to give to chance to them develop and trainings.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Dec 2024. There were 5 interview rounds.

Round 1 - Aptitude Test 

Ask symbols of proof reading, front and back content aspects, book content matter like running head table and figure placement, quote and general style aspects like T1, T2, T3, T4 and sample books. Ask how to handle math code title for latec and 3b2 titles. How to read zero error pages and TOC blind folio pages etc.

Round 2 - Assignment 

I will give one simple and sample pages for reading and styling aspects and get the result

Round 3 - Coding Test 

Coding test only conduct for candidate who have coming for paginators not for readers.

Round 4 - Group Discussion 

For experienced candidates go to meet the GD for concered department experts not for freshers

Round 5 - HR 

(8 Questions)

  • Q1. What about you? What is your native place? Why you select this field? What's your previous experience? Are you do extra OT work for job pressure times. And ready to work all shifts. What is your expected...
  • Q2. What is your father and native place?
  • Q3. Why should you select this field?
  • Q4. What is your educational qualification and experience
  • Q5. Ready to work OT for job pressure times
  • Q6. Ready to work all shifts
  • Q7. What is your expected salary
  • Q8. Finnally tell company rules and regulations and company providing benefits for employees.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 4 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Myself in english with my background
  • Q2. Write essay on one topic
  • Ans. 

    The impact of climate change on biodiversity

    • Climate change is causing shifts in habitats and ecosystems

    • Loss of biodiversity can lead to negative consequences for ecosystems and human societies

    • Conservation efforts are crucial to protect vulnerable species

    • Examples: coral bleaching due to rising sea temperatures, deforestation leading to loss of habitat for wildlife

  • Answered by AI
  • Q3. I dont get offer letter
Round 2 - One-on-one 

(2 Questions)

  • Q1. Myself in english with family background
  • Q2. Write essay on one topic
  • Ans. 

    The impact of social media on mental health

    • Social media can contribute to feelings of inadequacy and low self-esteem

    • Excessive use of social media can lead to anxiety and depression

    • Cyberbullying on social media platforms can have serious mental health consequences

    • However, social media can also provide a sense of community and support for those struggling with mental health issues

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Myself in english with family back ground
  • Q2. Talk on one topic for two minutes
  • Ans. 

    The impact of climate change on marine life

    • Climate change is causing ocean temperatures to rise, leading to coral bleaching and habitat destruction

    • Acidification of the oceans due to increased carbon dioxide levels is harming marine organisms like shellfish and corals

    • Overfishing and pollution are exacerbating the effects of climate change on marine ecosystems

    • Examples: Coral reefs in the Great Barrier Reef are experienci...

  • Answered by AI
Round 4 - Aptitude Test 

Myself in english with family background

Interview Preparation Tips

Interview preparation tips for other job seekers - nice interview with respect

Chapter lead - React Interview Questions & Answers

Standard Chartered user image Anonymous

posted on 2 Nov 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
No response

I applied via Approached by Company and was interviewed in Oct 2024. There were 6 interview rounds.

Round 1 - VBA 

(1 Question)

  • Q1. Behavioral assessment
Round 2 - Coding Test 

Logical, react, SQL related questions

Round 3 - One-on-one 

(1 Question)

  • Q1. Interviewed by Business Head. Mostly behavioral questions and some past experience related
Round 4 - One-on-one 

(1 Question)

  • Q1. Interview by VP. Frontend general technical questions
Round 5 - One-on-one 

(1 Question)

  • Q1. Interviewed by Director. Competency based Leadership interview
Round 6 - HR 

(2 Questions)

  • Q1. Yet to recieve the final status whether selected or rejected. HR asked payslip and other docs and shared the same.
  • Q2. HRs are very friendly and quickly respond to your queries.

Interview Preparation Tips

Topics to prepare for Standard Chartered Chapter lead - React interview:
  • Cultural
  • Conflict Management
  • Technical Skills
  • Leadership Skills
  • Capacity Building
Interview preparation tips for other job seekers - For chapter lead, they mainly focused on Leadership and cultural fit.
Be bold and share your response based on your previous experiences. The final competency based leadership round will be tough even if you have the right skills and experiences. Keep on practicing all leadership related questions like conflict management, capacity management, decision making etc.

I liked the interview process and the way it was organized. Had a wonderful experience.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me Your good name and address or family background
  • Q2. Qualification and experience
  • Q3. Tell me what you liked here and what you didn't like
  • Q4. Tell me your hobby
Round 2 - One-on-one 

(2 Questions)

  • Q1. Now you working or not and
  • Q2. Confirm to salary of esic and incentives

Interview Preparation Tips

Interview preparation tips for other job seekers - I don't know
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
No response

I applied via Approached by Company and was interviewed in Dec 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

I have given 4 rounds of WNS and was selected. They congratulated me for being selected and then asked me the documents. But later HR and Interviewer both stopped picking my call and then told me after 15-20 days we are putting you on hold and not proceeding with your application

Round 2 - Technical 

(1 Question)

  • Q1. Why you are taking less salary
Round 3 - One-on-one 

(2 Questions)

  • Q1. Why are you leaving your current job
  • Q2. NA
Round 4 - HR 

(1 Question)

  • Q1. Why are you not satisfied by your current job
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Group Discussion 

Need to discuss on self intro & need to speak on any one topic

Round 2 - One-on-one 

(2 Questions)

  • Q1. Regarding previous experience
  • Q2. KPI & KRA
Round 3 - Regarding Entire job journey 

(2 Questions)

  • Q1. About team handling, data Churning, Doing data Allocations
  • Q2. About Controlling on Attrition & Shrinkage, Team Management, Client Management, Product delivery as per the client requirements. Target🎯 deliveries.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Why do u join this company
  • Ans. 

    I joined this company because of its innovative approach to technology and strong company culture.

    • Innovative approach to technology

    • Strong company culture

    • Opportunities for growth and development

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about 5 denial that used on regular basis
  • Ans. 

    Common denial tactics used regularly

    • Deflection - shifting blame or responsibility onto someone or something else

    • Minimization - downplaying the significance or impact of a situation

    • Rationalization - providing seemingly logical reasons to justify behavior

    • Gaslighting - manipulating someone into questioning their own reality

    • Projection - attributing one's own negative traits or actions onto others

  • Answered by AI
  • Q2. What is your work culture
  • Ans. 

    Our work culture is collaborative, innovative, and focused on continuous improvement.

    • Encourages open communication and teamwork

    • Values creativity and new ideas

    • Emphasizes learning and development opportunities

    • Promotes a healthy work-life balance

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

English Writing and vocabulary knowledge

Round 2 - Technical 

(1 Question)

  • Q1. Email writing on a situation raised by a player during playing a game when the game is encountered by a bug
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion and practical thinking ability

Interview Preparation Tips

Interview preparation tips for other job seekers - Go on and give it a shot. The company is a nice place to work and grow😍😍

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