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I applied via Walk-in
When dealing with an opponent customer, it is important to remain calm, empathize with their concerns, and find a mutually beneficial solution.
Listen actively to understand their concerns
Stay calm and composed
Empathize with their situation
Offer alternative solutions or compromises
Seek a win-win outcome
Maintain professionalism and politeness
Provide clear and accurate information
Avoid arguments or confrontations
Follow up
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I applied via Company Website
I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.
Telecallers initiate telephonic contact with existing and prospective clients in order to generate sales. Given their reliance on spoken language, telecallers ought to display excellent verbal communication.
I applied via campus placement at Vidyasagar University and was interviewed in Aug 2021. There was 1 interview round.
I applied via Walk-in and was interviewed in Jul 2021. There were 2 interview rounds.
My basic payment is negotiable and depends on the company's policies and my experience.
My basic payment is subject to negotiation.
It depends on the company's policies.
It also depends on my experience and skills.
I am open to discussing the payment during the interview process.
Good had tricky questions
I have 2 years of experience working as a telecaller for a project focused on selling insurance policies.
Handled inbound and outbound calls to potential customers
Provided information about insurance policies and answered customer queries
Met daily targets for number of calls made and policies sold
The toughest situation I ever faced was when I had to handle a difficult customer who was extremely angry and unreasonable.
Remaining calm and composed
Active listening to understand the customer's concerns
Empathizing with the customer's frustration
Finding a solution to address the customer's issues
Maintaining professionalism throughout the interaction
I applied via Company Website and was interviewed in Jan 2022. There were 4 interview rounds.
Completed MBA
I applied via Recruitment Consulltant and was interviewed in Dec 2021. There were 4 interview rounds.
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