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3.2

based on 172 Reviews

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PrepLadder Customer Support Executive Interview Questions and Answers

Updated 9 Jun 2021

1 interview found

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I applied via Referral and was interviewed in May 2021.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - What my advice to everyone is to be true with the information on your CV, Means if you have mentioned anything in the CV of yours then then can pick up anything from the CV and start asking questions so prepare your CV like how you are and what you like to do, hobbies and all.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Who is a good customer Service executive?
  • Q2. What qualities a good customer Service executive must possess?
Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Who is a good customer Service executive?
  • Q2. What qualities a good customer Service executive must possess?
Interview experience
4
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2024.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Soft skills test
2

Case Study Round

Irate customer wanted a refund, write an email saying we do not have refund policy.

I applied via Recruitment Consulltant and was interviewed before Nov 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. About company and scenario given,to check the confidence
3

Behavioral Round (1 Question)

  • Q1. About work details and working hours and shift days and the procedure of the work

Interview Preparation Tips

Interview preparation tips for other job seekers - Do research of the company and go through the reviews given in LinkedIn etc before applying the resume.

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People are getting interviews through

based on 1 PrepLadder interview
Referral
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

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PrepLadder Customer Support Executive Salary
based on 12 salaries
₹2.5 L/yr - ₹3.9 L/yr
10% more than the average Customer Support Executive Salary in India
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