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Edureka Customer Support Associate Interview Questions and Answers

Updated 9 Nov 2022

Edureka Customer Support Associate Interview Experiences

1 interview found

I applied via Recruitment Consulltant and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. About company and scenario given,to check the confidence
Round 3 - Behavioral 

(1 Question)

  • Q1. About work details and working hours and shift days and the procedure of the work

Interview Preparation Tips

Interview preparation tips for other job seekers - Do research of the company and go through the reviews given in LinkedIn etc before applying the resume.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself
Round 2 - Case Study 

Scenario based case study

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Just personal details, actually not a tough interview anyone can easily get a job here experience not required, once you get placed they will give training for what to do and what not to do and after getti...
  • Q2. No such formal questions you are selected that it

Interview Preparation Tips

Interview preparation tips for other job seekers - If you really need to make your career in proper way this is not the company for you 0 learning, 0 work life balance. Who don’t have options outside who are dump only can sustain here because those dump knows they are useless no one will give job to him so that kind of candidates can work here for no reason worst organisation ever

Associate Interview Questions & Answers

Planet Spark user image Sayani Chakraborty

posted on 1 Aug 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Good, short and concise

Round 2 - One-on-one 

(1 Question)

  • Q1. Why do you want to join
  • Ans. 

    I am passionate about the industry and believe in the company's mission and values.

    • Passionate about the industry

    • Believe in the company's mission and values

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced professional with a strong background in project management and team leadership.

    • Over 8 years of experience in project management

    • Proven track record of successfully leading cross-functional teams

    • Strong communication and problem-solving skills

    • Certified Project Management Professional (PMP)

    • Previously managed a project that resulted in a 20% increase in efficiency

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Na
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. How will you manage in another city away from home?
Round 2 - Technical 

(1 Question)

  • Q1. What do you expect from upGrad as a employee?
Round 3 - One-on-one 

(1 Question)

  • Q1. What is the required interpersonal skills for customer support?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Why do you wish to join this organization?
Round 2 - HR 

(2 Questions)

  • Q1. What do you know about upgrad ?
  • Q2. Describe your strength or strong points.

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Know the company's products, history, mission ,values and achievement's.
2. understand the job requirement.
3. connect with employees and get information about the working environment.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Case Study 

University share calculations and gst accounting entries

Round 2 - One-on-one 

(1 Question)

  • Q1. Prior work experience
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Be prepared for real life situation questions related to Industry
Round 2 - Assignment 

Case study provided for analysis and review

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Had a very basic discussion with HR
Round 2 - Coding Test 

Coding test on data structures and algorithms

Round 3 - Assignment 

Asked to create teaching material on given topic

Round 4 - Technical 

(1 Question)

  • Q1. Technical discussion on the material + few coding problems
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Edureka Interview FAQs

How many rounds are there in Edureka Customer Support Associate interview?
Edureka interview process usually has 3 rounds. The most common rounds in the Edureka interview process are Resume Shortlist, HR and Behavioral.
How to prepare for Edureka Customer Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Edureka. The most common topics and skills that interviewers at Edureka expect are Counselling, Customer Handling, Customer Service, E - learning and PDF.

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based on 1 review

2.0/5

Rating in categories

4.0

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2.0

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4.0

Salary

4.0

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5.0

Company culture

2.0

Promotions

2.0

Work satisfaction

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