Prama Hikvision India Sales Officer Interview Questions and Answers

Quality management system is a framework that helps organizations ensure that their products and services meet customer requirements.

• QMS includes processes, procedures, and resources for implementing quality management.

• It focuses on meeting customer expectations and continuously improving processes.

• Examples of QMS include ISO 9001 certification and Six Sigma methodology.

Lean manufacturing is a systematic method for eliminating waste within a manufacturing process to improve efficiency and quality.

• Focuses on continuous improvement

• Eliminates waste in all forms (time, resources, etc.)

• Involves all employees in the process

• Uses tools like 5S, Kanban, and value stream mapping

• Aims to deliver maximum value to the customer with minimum waste

The 7 quality pillars are key principles that guide quality management in an organization.

• Customer focus - meeting customer needs and expectations

• Leadership - establishing unity of purpose and direction

• Engagement of people - involving and empowering employees

• Process approach - managing activities as processes

• Improvement - continually improving processes and products

• Evidence-based decision making - using data and inform...read more