PPI PROJECTS Interview Questions and Answers

Zoho’s Hiring Process is Completely Biased
Zoho gives priority to Tamil-speaking candidates, and only if there are extra vacancies do they consider people from other states. I cleared all five coding problems, optimized them as requested, and explained my approach clearly. The technical live coding interviewer, Seethu Maria Johnson, even told me that HR would contact me. But instead, I got a rejection email without any explanation.

It feels like Zoho already decides who they want to hire based on regional preference rather than talent. If you're from outside Tamil Nadu, don’t waste your time here—chances are, you won’t even be considered seriously. They show clear partiality in hiring, which is unfair to skilled candidates from other states.

To make things worse, I asked for feedback, but HR (Carmila & Veena C S & Supriya M) simply said "we cannot share the feedback." So, not only is the hiring process biased, but there’s also zero transparency.

Even after Seethu Maria Johnson told me HR would contact me, they just ignored my performance and rejected me without reason.

Final Thought
Zoho might be a good company for Tamil people, but for others, it’s just disappointing and unfair. If you’re from another state, don’t waste your time here—your performance won’t matter, only your region and language will.

Q1. Give a brief about the work which I did on day to day basis in the previous organisation as a Business Analyst.
Ans. 
As a Business Analyst, I was responsible for gathering and analyzing business requirements, creating functional specifications, conducting stakeholder meetings, and facilitating communication between business and IT teams.
• Gathered and documented business requirements from stakeholders

• Analyzed data to identify trends and make recommendations for process improvements

• Created functional specifications for new software deve...read more
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Q2. Have you worked in Waterfall model / Scrum model?
Ans. 
Yes, I have experience working in both Waterfall and Scrum models.
• I have experience working in Waterfall model, where requirements are gathered upfront and the project progresses in a linear fashion.

• I have also worked in Scrum model, where the project is divided into sprints and iterative development is done.

• In Waterfall model, I have worked on projects with well-defined scope and fixed timelines.

• In Scrum model, I have...read more
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Q3. What was the team size which I handled as a Business Analyst?
Ans. 
I have experience handling teams ranging from 5 to 15 members as a Business Analyst.
• Managed a team of 8 analysts in a previous project

• Collaborated with a team of 12 developers and testers in another project

• Led a team of 5 business analysts in a recent initiative
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Q4. And the background about the project and my roles and responsibilities working with the offshore / onshore teams
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Q1. Was there any interaction with the onshore folks ? If yes then what was my role?
Ans. 
Yes, I had regular interactions with the onshore team to gather requirements and provide updates on project progress.
• Regularly communicated with onshore team to gather requirements

• Provided updates on project progress to onshore stakeholders

• Collaborated with onshore team to ensure alignment on project goals
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Q2. Who was the PO in your team ? How Business Analyst and the PO coordinate?
Ans. 
The Product Owner (PO) in my team was responsible for defining and prioritizing the product backlog. Business Analyst and PO coordinate through regular meetings, communication, and collaboration.
• The PO defines and prioritizes the product backlog based on business value and stakeholder needs.

• The Business Analyst works closely with the PO to understand requirements, gather feedback, and ensure alignment with business goa...read more
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Q1. How was the requirements being gathered? Who used to gather the requirements ? Is the PO or the Business Analyst in your team?
Ans. 
Requirements were gathered through collaboration between the Product Owner and Business Analyst in the team.
• Requirements were gathered through stakeholder interviews, workshops, and document analysis.

• The Product Owner and Business Analyst worked closely together to ensure all requirements were captured accurately.

• The Business Analyst facilitated the requirements gathering process and documented the findings for review ...read more
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A case study in an Optum interview typically revolves around solving a real-world problem related to healthcare, data analysis, technology, or business strategy, given Optum’s focus on healthcare services and technology solutions. Here are some tips on how to approach a case study interview at Optum and a sample example:

Steps to Approach an Optum Case Study:

1. Understand the Problem Statement:

Take time to read the case study carefully and make sure you understand the key issue or question.

Identify the stakeholders involved (patients, healthcare providers, insurance companies, etc.) and the objective (cost reduction, improving patient outcomes, increasing efficiency, etc.).



2. Clarify Assumptions:

If there are any ambiguous elements, ask questions to clarify the problem.

You can also state your assumptions if you're making any, but be clear that these are assumptions.



3. Break Down the Problem:

Identify key data points you would need to analyze.

Break the problem into smaller pieces that can be addressed step-by-step.



4. Analyze:

Use frameworks like SWOT analysis, PESTLE analysis, or Porter’s Five Forces if applicable to the case.

In case of a data-related problem, try to identify key metrics (such as patient satisfaction, cost, quality of care, etc.) and how they can be improved or measured.

For technology-related cases, consider aspects like scalability, security, user experience, and integration with existing systems.



5. Propose a Solution:

Present your findings logically and suggest a solution based on your analysis.

Make sure to consider both short-term and long-term impacts on patient

Q1. When interviewing with Optum, you can expect a mix of technical, behavioral, and situational questions, especially considering their focus on healthcare services, technology, and data analysis. Here are so...read more
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Q2. Done
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Computer typing should be 40 wpm. And optional question answer multiple choice questions

Q1. Self Introduction
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Q1. Worst and very cunning interviewer
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Q1. Good interview and best interview I have took.
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Q1. Chat assessment for non voice roles..
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Q1. Personal questions and other to discuss about the perks and salaries.
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Q1. Explain your last project and your role in this project
Ans. 
Led a team in implementing a new CRM system for a large retail company
• Managed project timeline and deliverables

• Collaborated with stakeholders to gather requirements

• Provided training and support to end users

• Ensured successful implementation and user adoption

• Improved customer data management and analytics
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Q2. Overall working experience with other companies
Ans. 
I have over 10 years of experience working with various companies in consulting roles.
• Managed client relationships and delivered successful projects on time and within budget

• Led cross-functional teams to drive business growth and improve operational efficiency

• Developed and implemented strategic plans to address client needs and achieve objectives
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Q3. Why choose kafka over MQ ? what challenges you faced during kafka implementation ?
Ans. 
Kafka is chosen for its scalability and fault tolerance compared to MQ.
• Kafka offers higher throughput and lower latency compared to MQ.

• Kafka is horizontally scalable, allowing for easy expansion as data volume grows.

• Kafka provides fault tolerance through replication of data across multiple brokers.

• Challenges faced during Kafka implementation may include setting up proper configurations, ensuring data consistency, and m...read more
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Q4. Monolith to microservice migration journey ? what all decisions needs to be taken and how the entire migration took place.
Ans. 
Monolith to microservice migration involves breaking down a large application into smaller, independent services.
• Evaluate the current monolith architecture and identify the components that can be decoupled into microservices.

• Define the boundaries of each microservice to ensure they are cohesive and loosely coupled.

• Choose the right technology stack for each microservice based on its requirements and scalability needs.

• Im...read more
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Q5. If worked for RestAPI ? what is the use of swagger ? what is the content of Swagger documentation ?
Ans. 
Swagger is a tool used for documenting and testing REST APIs.
• Swagger is used for documenting REST APIs by providing a user-friendly interface to view and interact with API endpoints.

• It allows developers to easily understand the functionality of an API, including available endpoints, request/response formats, and authentication methods.

• Swagger documentation typically includes information such as API endpoints, request p...read more
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Q6. Only this was asked to me , and rejected
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Q1. What's the CI/CD workflow that's followed in your team?
Ans. 
Our team follows a CI/CD workflow that includes automated testing, code reviews, and continuous integration.
• Automated testing is run on every code change to catch bugs early.

• Code reviews are conducted before merging changes to ensure code quality.

• Continuous integration is used to automatically build and test code changes in a shared repository.

• Deployment pipelines are set up to automate the release process.

• Version cont...read more
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Q2. Has there been any security incident and how have you handled those ?
Ans. 
Yes, there have been security incidents and I have handled them effectively.
• Implemented security protocols to prevent future incidents

• Conducted thorough investigation to identify the root cause

• Collaborated with IT team to strengthen security measures

• Communicated with stakeholders to ensure transparency and trust

• Provided training to employees on cybersecurity best practices
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Q3. Difference between authorization and authentication ?
Ans. 
Authentication verifies the identity of a user, while authorization determines what actions a user is allowed to perform.
• Authentication confirms the identity of a user through credentials like passwords or biometrics.

• Authorization determines the level of access or permissions a user has once their identity is confirmed.

• Authentication is the process of logging in, while authorization is the process of granting or denyin...read more
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Q4. LLD for an authentication and authorization system
Ans. 
LLD for an authentication and authorization system
• Separate modules for authentication and authorization

• Use of secure hashing algorithms for storing passwords

• Role-based access control implementation

• Audit logging for tracking user actions

• Integration with external identity providers
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Q1. Design a document managed storage like google drive as an E2E solution.
Ans. 
Design a document managed storage like Google Drive as an E2E solution.
• Implement user authentication and authorization for secure access.

• Create a user-friendly interface for uploading, organizing, and sharing documents.

• Include features like version control, file syncing, and search functionality.

• Utilize cloud storage for scalability and accessibility.

• Implement encryption for data security.

• Integrate with third-party app
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Q1. Tell me something about your self
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Q2. About your self and how much experience you have
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Q1. How much experience you have and about your self and salary expectation
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Q2. Three year experience on this companyIhave
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