Poonawalla Housing Finance Customer Service Executive Interview Questions and Answers

Yes, I have experience working under pressure.

• I have successfully managed multiple high-pressure projects simultaneously.

• I am accustomed to meeting tight deadlines and delivering quality work under pressure.

• I thrive in fast-paced environments and remain calm and focused during stressful situations.

• I have received positive feedback from supervisors and colleagues for my ability to handle pressure.

• For example, in my prev...read more

Yes, I have experience working with teams.

• I have worked in cross-functional teams on various projects.

• I have collaborated with colleagues from different departments to achieve common goals.

• I have participated in team meetings, brainstorming sessions, and project planning.

• I have effectively communicated and coordinated with team members to ensure smooth workflow.

• I have contributed to team success by sharing ideas, provi...read more

Credit analysis involves evaluating the creditworthiness of a borrower to determine the likelihood of repayment.

• Gather financial information about the borrower, including income, assets, and liabilities

• Assess the borrower's credit history and credit score

• Analyze the borrower's debt-to-income ratio and other financial ratios

• Consider external factors such as economic conditions and industry trends

• Make a recommendation on...read more

Assessing business risk involves evaluating various parameters.

• Financial stability and performance

• Market competition and trends

• Regulatory compliance and legal issues

• Management team and corporate governance

• Industry and macroeconomic factors

• Brand reputation and customer satisfaction

• Supply chain and operational risks