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Poonawalla Housing Finance

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Poonawalla Housing Finance Customer Service Executive Interview Questions and Answers

Updated 17 Jul 2022

Poonawalla Housing Finance Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 17 Jul 2022

I applied via Naukri.com and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self int
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. What is your work details
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I have received 3ytddfhiirsssddrttggvvxdttyyy

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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

HDFC Bank user image Anonymous

posted on 8 May 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. About Qualification
    • Add your answer
  • Q3. Known languages
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Customer Service Executive Interview Questions & Answers

HDFC Bank user image Anonymous

posted on 19 Aug 2022

I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. As a fresher, they asked me about my family background, some questions about accounting rules, what is the present situation of economy and are I ready for cross sell etc.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in front of interviewer.
If you hesitate while answering it being a negative impact and have less chances of selection.

Customer Service Executive Interview Questions & Answers

HDFC Bank user image Anonymous

posted on 16 Apr 2021

Interview Questionnaire 

4 Questions

  • Q1. What do you see yourself in 3 yrs?
    • Add your answer
  • Q2. What is you Strongest Point?
    • Add your answer
  • Q3. What is your weakest Point?
    • Add your answer
  • Q4. What do you know about our organization?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Smart it gives you Confidence

Customer Service Executive Interview Questions & Answers

HDFC Bank user image Anonymous

posted on 15 Feb 2022

I applied via LinkedIn and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Checking the IQ level by conducting that

Round 3 - HR 

(5 Questions)

  • Q1. Share details of your previous job.
    • Add your answer
  • Q2. Why are you looking for a change?
    • Add your answer
  • Q3. What are your salary expectations?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer
  • Q5. Why should we hire you?
    • Add your answer

Interview Preparation Tips

Topics to prepare for HDFC Bank Customer Service Executive interview:
  • Quality Assurance
Interview preparation tips for other job seekers - To all my job seeker please stay confident have faith in yourself give your best.

Customer Service Executive Interview Questions & Answers

HDFC Bank user image Anonymous

posted on 26 May 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Why are you looking for a job change
    • Add your answer
Round 2 - Assignment 

Customer complaint response

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with preparation of profile.

Customer Service Executive Interview Questions & Answers

HDFC Bank user image Anonymous

posted on 10 Apr 2021

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self. Share your job experience.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview was new for me. This was my first interview in private bank. They wanted to find out my skills, talent, unique, confidence, interest and positivity etc. It was better for me. It was running to 45 minutes approximately. It was not technical. I had answered to those questions in systematic way correctly. My advice is that we should silence and follow to the present of brain. We should so answer as much there was asked at that time by interviewer.

Customer Service Executive Interview Questions & Answers

HDFC Bank user image Anonymous

posted on 28 Apr 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Something about self, convincing skills in previous company, Strategies which can be used in the next role, future plan for studies as well as career, salary expectations.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Formals are must as well as fluency in english with confidence is like cherry on top of the cake. Nothing critical is asked which can't be answered.

Customer Service Executive Interview Questions & Answers

HDFC Bank user image Anonymous

posted on 4 Dec 2023

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all Resume tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. About self name Village
  • Ans. My name is Jyoti I'm live in Aurangabad
    • Answered Anonymously
    Add your answer
  • Q2. Any experience banking
  • Ans. 

    Yes

    • Worked as a Customer Service Representative at XYZ Bank for 2 years

    • Handled various banking inquiries and resolved customer issues

    • Assisted customers with account management, transactions, and online banking

    • Provided information on banking products and services

    • Processed loan applications and credit card requests

    • Collaborated with other departments to ensure smooth banking operations

    • Answered by AI
    Add your answer
  • Q3. 4 years experience
    • Add your answer
Round 3 - HR 

(4 Questions)

  • Q1. Aap ke family main kon hai
    • Add your answer
  • Q2. Main or mere husband
    • Add your answer
  • Q3. Are you interested
    • Add your answer
  • Q4. Yes I'm interested
    • Add your answer

Customer Support Executive Interview Questions & Answers

Sammaan Capital Limited user image Anonymous

posted on 2 May 2020

I applied via Naukri.com and was interviewed before May 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Previous experience details.
    • Add your answer
  • Q2. Selling skills.
    • Add your answer
  • Q3. Your personal and educational background.
  • Ans. 

    I have a diverse background with a mix of personal and educational experiences.

    • Personal background: I grew up in a small town and have always been passionate about helping others.

    • Educational background: I have a Bachelor's degree in Business Administration with a focus on customer service.

    • Example: During my college years, I worked part-time as a customer service representative at a retail store, where I gained valuable...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, it's too easy to crack interview.
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More about working at Poonawalla Housing Finance

Poonawalla Housing Finance Interview FAQs

How many rounds are there in Poonawalla Housing Finance Customer Service Executive interview?
Poonawalla Housing Finance interview process usually has 2 rounds. The most common rounds in the Poonawalla Housing Finance interview process are HR and Technical.

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