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Polestar Consulting Desktop Support Engineer Interview Questions, Process, and Tips

Updated 30 Jan 2025

Top Polestar Consulting Desktop Support Engineer Interview Questions and Answers

Polestar Consulting Desktop Support Engineer Interview Experiences

2 interviews found

Desktop Support Engineer Interview Questions & Answers

user image NARESH KUMAR SUMAN

posted on 30 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. What is the process of installing Windows?
  • Q2. Hardware and networking

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep knowledge of windows type and installations, Troubleshooting of hardware and networking problem, remote support, installations of required devices.

I applied via Referral and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. How to test SMPS
  • Ans. 

    To test an SMPS, you can use a multimeter to measure voltage outputs, check for abnormal noises or smells, and inspect for physical damage.

    • Use a multimeter to measure the voltage outputs of the SMPS.

    • Check for any abnormal noises or smells coming from the SMPS.

    • Inspect the SMPS for any physical damage, such as burnt components or bulging capacitors.

    • Ensure that the SMPS is properly connected to the motherboard and other c...

  • Answered by AI
  • Q2. What is the role of ADDS
  • Ans. 

    ADDS stands for Active Directory Domain Services. It is a Microsoft service that manages users, computers, and other devices on a network.

    • ADDS is responsible for authenticating and authorizing users and computers to access network resources.

    • It allows administrators to manage and organize network resources in a hierarchical structure.

    • ADDS provides a centralized location for storing and managing user and computer account...

  • Answered by AI
  • Q3. What are the cause for no display
  • Ans. 

    Possible causes for no display in a desktop

    • Faulty monitor or display cable

    • Graphics card or driver issues

    • Loose connections or cables

    • Power supply problems

    • Faulty RAM or motherboard

    • Operating system errors

  • Answered by AI
  • Q4. How to configure bitlocker
  • Ans. 

    Bitlocker can be configured through Group Policy or command line interface.

    • Configure Bitlocker through Group Policy by enabling the 'Require additional authentication at startup' policy and selecting the desired authentication method.

    • Configure Bitlocker through command line interface using the 'manage-bde' command.

    • To enable Bitlocker on a drive, use the 'manage-bde -on' command followed by the drive letter.

    • To add a PIN...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare what you have written in CV

Skills evaluated in this interview

Desktop Support Engineer Interview Questions Asked at Other Companies

asked in HCLTech
Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IP ... read more
asked in HCLTech
Q2. Diffrence between router and switch? Differnce between TCP AND UD ... read more
Q3. 1) What is Difference between shared printer and network printer?
asked in HCLTech
Q4. What is outlook?, how to configure outlook?
asked in Wipro
Q5. How to rectify data recovery, dual monitor connection

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - Aptitude Test 

There was a aptitude test for 1 hr.

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

All about profit, percentages,desicion making, English grammar etc

Round 3 - Technical 

(3 Questions)

  • Q1. Questions about C ,C++,Java
  • Q2. Simple basic questions
  • Q3. Basic questions of C,C++,Java
Round 4 - HR 

(1 Question)

  • Q1. About my self and asked Narrate A Story

Interview Preparation Tips

Topics to prepare for ITC Infotech Desktop Support Engineer interview:
  • Programming
  • Java
  • Information Technology
Interview preparation tips for other job seekers - 1. Team work, Time management .
2. Self Satisfaction in work is more important.
3. Good communication skills
4. Thinking Skills.
All the best 😊
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. All over questions desk Stop support related
  • Q2. Job related to desktop software testing

Interview Preparation Tips

Interview preparation tips for other job seekers - All werok from hardly certificate in company and good quality werok from company
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2023.

Round 1 - Aptitude Test 

Normal basic technical question and some simple aptitude question which anyone can solve.

Round 2 - HR 

(2 Questions)

  • Q1. What is difference b/w Hardware and software
  • Ans. 

    Hardware refers to physical components of a computer system, while software refers to programs and applications that run on the system.

    • Hardware includes components such as the CPU, motherboard, RAM, and hard drive.

    • Software includes programs such as Microsoft Office, web browsers, and antivirus software.

    • Hardware is tangible and can be physically touched, while software is intangible and cannot be touched.

    • Hardware can be...

  • Answered by AI
  • Q2. Where do you live. what is your favourate place to visit.
  • Ans. 

    I live in New York City. My favorite place to visit is Central Park.

    • I enjoy walking around the park and taking in the scenery

    • I love visiting the Central Park Zoo and seeing the animals

    • I often have picnics with friends and family on the Great Lawn

    • During the winter, I like to go ice skating at Wollman Rink

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Diont worry to much for interview the interview can be cleared my normalmprepration also.

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What are your strength and weaknesses?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction
Round 2 - Technical 

(1 Question)

  • Q1. Troubleshooting steps for APIPA
  • Ans. 

    APIPA stands for Automatic Private IP Addressing. It is a feature in Windows that allows a computer to automatically assign itself an IP address when a DHCP server is not available.

    • Check if the computer has an IP address in the range of 169.254.0.1 to 169.254.255.254

    • Verify if the computer is unable to obtain an IP address from a DHCP server

    • Ensure that the network cable is properly connected and the DHCP server is funct...

  • Answered by AI

Skills evaluated in this interview

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 
Round 3 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Infotech company big company and the big appourtunity of life

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1. About DOMAIN, About Active Directory, LAN Configuration, Printer Sharing , Knowledge about CMD .

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not Hesitate and Don't Panic.
Listen carefully the question .

Polestar Consulting Interview FAQs

How many rounds are there in Polestar Consulting Desktop Support Engineer interview?
Polestar Consulting interview process usually has 1 rounds. The most common rounds in the Polestar Consulting interview process are Technical.
How to prepare for Polestar Consulting Desktop Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Polestar Consulting. The most common topics and skills that interviewers at Polestar Consulting expect are Desktop Support, System Support, IT Support, Troubleshooting and CCNA.
What are the top questions asked in Polestar Consulting Desktop Support Engineer interview?

Some of the top questions asked at the Polestar Consulting Desktop Support Engineer interview -

  1. What is the process of installing Windo...read more
  2. What are the cause for no displ...read more
  3. How to test SM...read more

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Polestar Consulting Desktop Support Engineer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Polestar Consulting Desktop Support Engineer Salary
based on 15 salaries
₹1.9 L/yr - ₹3.6 L/yr
At par with the average Desktop Support Engineer Salary in India
View more details

Polestar Consulting Desktop Support Engineer Reviews and Ratings

based on 8 reviews

3.9/5

Rating in categories

4.3

Skill development

3.8

Work-life balance

4.1

Salary

3.9

Job security

4.0

Company culture

3.9

Promotions

4.1

Work satisfaction

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